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RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,440 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I spent almost a thousand dollars and paid for it to be overnighted. Now even though my shipping fees was returned I paid that for a reason. I needed my stuff now! And you sent it ups ground... I'm not happy at all!
No complaints here. Always been good service and kept well informed on tracking my packages. ML&R
They gave me credit and I've done business with them before and liked it. ML&R
The shield that I ordered was supposed to have tear off post mount it to the shield tear off post did not come with a shield
Pleasurable, originally received they were to small, customer service was excellent! Haven't been able to use gear yet!
Size to small
Product videos
Specifications
If possible, check your service manual first. Bosses only required on the right hand side of the bike.
A little bummed you guys didn't have the bolts but that's not an issue. The quick response informing me that you didn't have it was i appreciate. The communication is phenomenal. You guy do great and I recommend you to everyone I know
The service, the prices, the parts
You will find almost anything and everything you need on Revzilla.
Easy, simple, big network
Love the gear and love the informative videos on the product. My only complaint is I wish the toe area on these boot were alittle more wide. They are still great boots and comfortable to wear. Would buy again.
Love the gear
It's always hard to fit pants when you buy on line. My 3rd try was a success. RevZilla has a great return policy and the return process was easy to do. Thanks for making the convenience of buying on line work, even for buying pants.
My husband recommended RevZilla and you carry products I was looking for which I could not find locally.
Searching and browsing are easy. Checkout is fast. The FP4 arrived in perfect condition. After plugging in to the bike's data port ensure you have the key set to the ignition position not accessory. Press the off-run switch to the run position. The FP4 may need to download a firmware update. I could not do much with the FP4 until the firmware updated and installed. After the update the FP4 worked perfectly. No complaints - great purchase.
I previously shopped here.
Boxed the helmet came in was busted up and when I opened it the helmet had generic decals on it that someone had clearly forgot to take off. I ordered a gloss black helmet which shouldnt have had terrible blue racing stripes on it. Clearly someone else had it first as well as it had some minor scratches on it as well.
My experience was…. “Ship it back and we will send you another one”. Like seriously?! I shouldve never got a used one at all. Especially when i paid for a helmet that was supposed to be brand new.
I thought they had good quality control. I was clearly wrong.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Picked up my riding gear for my first bike, I'm about to buy a Ninja 400, local dealer actually has some which is nice
There were a ton of Sales even right before a holiday, especially on starter level gear, textile jackets, padded pants, ECE rated helmets, there's options for new riders and track junkies alike.
Its a fantastic store, I've had nothing but positive experiences and quick shipping!
My review sums it up pretty well, the price is right, I can search through options based on my riding style, budget, and other factors like material and deals.
RevZilla has definitely been a great tool and has helped me get my gear for my first riding season. And I don't see myself going anywhere else for my gear in the seasons to come.
Was better that I thought because the customer service was great and easy my return process
Because is original
Good quality
The products come as advertised. But the shipping in my experience is horrible. Says it will get here one day than they always delay it 2-3 days.
All was well as I found the tire I was looking for but the misleading part was the $30.00 rebate that was supposed to happen at checkout. Instead of an immediate rebate it took me to the Pirelli website to fill out a form and I am still waiting for the $30. Dollar rebate. Albeit, the tire came delivered sooner than expected - good job RevZ - but the rebate thing could have been done much much better. Did I get a rebate? Who knows. Did I get a killer deal on the price of the tire - not really...even with the $30. And how exactly will I be able to spend this $30 Pirelli rebate when I get it (*if I get it). Directly through their website and not RevZ./? Not sure they explained the whole thing as good as they could have. If they would have I probably wouldn't have purchased for the ease and cost of other places. Oh well, live 'n learn.
Rebate that was terribly explained.
Revzilla has been a great source from beginning my journey as a rider and progressing into upgrading my gear for protection and more personalization. Great reviews from costumers and video reviews by the knowledgeable staff. Fast shipping is a plus as well.
Ordered a front for my bike and received it in a few days with free shipping. Fast, excellent service.
Have ordered from them before.
I needed a tire.
RevZilla's web site made it really easy to order products and I did call for a product question and the feller was extremely friendly
Had a question to make sure I had correct parts in my cart
Heard good things about RevZilla
Was what I needed
I ordered a Puig windscreen, the price was very competitive and they shipped it lightning quick. The windscreen was exactly what I ordered, delivered in just a few days. I don't think Amazon (if they had it) could have gotten it to me quicker!
Previous customer
I ordered a new face shield for my Scorpion Covert FX helmet. Got it a few days after I ordered with no issues.
I like the daily rider youtube videos
It fit my helmet
Everything I've gotten so far has been good quality and haven't had any issues other than me ordering the wrong thing sometimes.
I'd rather support fellow riders than give amazon more money.
I was able to find the dark smoke face shield for my Bell helmet easily and am very pleased with the product.
RevZilla is a reliable company
Wanted a tinted OEM face shield because sunglasses don't fit under my helmet
Super easy ordering and excellent customer service! The kit came in less than a week and everything was as it should be!
Great product, and quicker delivery, easy to install on my helmet
Great! Love the promos I receive through email! Keep 'em coming!
Woo hoo! Thanks!
They did match the lower price I found elsewhere. No hassle at all.
Called them to price match twice. Got the difference issued to my payment card quickly.
Easy to work with and quick shipping.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thanks for reaching out to us,Sebastien. We appreciate you taking the time to write in. Hearing from customers directly helps us determine where we need to improve. We do apologize that you had an issue and the frustration it has caused. We will be reaching out to you to get this issue resolved for you. We greatly appreciate your feedback regarding your experience. Feel free to let us know if we can be of any other assistance please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com