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RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,440 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
They had what I needed. And everything went well from ordering to delivery.
Website seems to have a lot of different stuff
Awesome team...perfect as always! Thanks. You guys have my trust in only ;)
It's nice to talk to real riders who know the "ins & outs" of gear they sell. I work at EcoFun Motorsports(check us out) and customer service is what it's all about! Keep up the good work!
Dennis Kirk doesn't have anything in my size. Dennis Kirk is only 45 minutes away, but I am really diggin' Revzilla and will continue business with you!
I live in Minnesota, only 45 minutes from Dennis Kirk but they never carry size small in men's Joe Rocket gear? Revzilla always has my size and style in stocks! Very nice
After long reviews got my airbag vest. Happy with the quality and easy shopping experience.
Great shopping experience. Fast and easy to find the parts I was looking for.
Prices are great.
RevZilla website is easy to navigate and place orders, very good.
I like the selections RevZilla has on merchandise.
Love that you guys give a govx discount! I'll have to update all my gear with you!
Availability of helmets!
I recently purchased a pair of Tech 7 boots pictured white and yellow online and when they arrived they were blue and Orange. I ended up returning them and when I went to reorder they were out of stock. I've since purchased these boots on a different site.
I also ordered a gas tank that a although said it was orange in the description, was pictured as red (the color I wanted). When I opened the box it was not even close to the picture and was KTM orange.
Buyers just be aware that the pictures are not going to accurately represent the product you are ordering.
Three years ago I started using this page for parts of my motorcycle and they never failed me, they always have everything I need
They are the best and I always recommend to all my friends... Thank you very much RevZilla
Nice tail bag that fir the bike well. Very quick shipping time and well packaged.
Have used before and was happy with RevZilla service.
The size i neede and the price was fair.
I'm very happy with the quality of the product. I'm disappointed in the customer service and lack of transparency on shipping. I ordered my product a week ago. I was told that I qualified for 2 day shipping due to my membership. The product arrived 1 week after I ordered it, which would have been fine…if that was the expectation. I reached out to customer service and was told " FedEx missed a scan" and the product was enroute. False. The scan showed that a shipping label was created not that the product was shipped. This isn't the first time I've be lied to by the customer service team. I like the company but am frustrated with customer service.
Quality and easy shopping experience
The qualty of the bag looks okay. However, I haven't been able to find out for sure. The cost of the bag should include some method to attach it in order to the bike in order to make it useful. This product fails to do so without buying costly attachments.
So far so good. I would recommend RevZilla to my friends.
Read good reviews on caferacer.net.
Easy peasy. Very easy to order and delivery was great. And the products are super high quality. And thanks for the military discount!
Go to place for gear
The helmet fit to size is pretty comfortable and I haven't had any trouble with the shield fogging up yet.
Because I’ve heard good things about it.
Because it sounded like a good product and came from a good company.
Ordering was easy, it shipped out in decent time. It seems that UPS misplace my package for a couple of days. Frustrating because I was scheduled to get the boots on Saturday and I could try them out on Sunday. UPS just had some BS answers to what happened but I did get them on Tuesday. It going to be a three day weekend so I will get a chance to try them out.
Used them before.
I placed an order at about 7pm that included 4 items. I actually received two of the items by noon the following day. The other two came within a week of placing the order. That was faster than Amazon Prime!
I like their YouRube videos
The foot pegs I ordered were not secure in original packaging and the paint was chipped. They look like they were returned. I should have gotten a discount cuz they were not packaged in. We're probably returns
Robert, Thank you for your feedback. Please be advised we offer a 90 day return policy. In the future, if you ever have an issue Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com one of our Rider Support Representatives will be more than happy to assist you in correcting your issue.
I like the fact you give a discount if you sign up forever so getting two birds with one stone!
From watching daily rider
I researched them
I ordered this pinlock insert to test on my Strada ii since there was no indication if the proper fitting item will ever be in stock. I've waited over a month at this point and it's disappointing that there is no indication of if there will ever be a replenishment of the Strada ii pinlock. It seriously devalues the Sedici brand if one of the main selling points cant be used.
Zac, Ari and Spurgeon mostly.
Plus I hate Amazon.
Quick/easy; arrived on time and in good shape; good experience.
There's legit nothing bad I could say, I bought the wrong helmet and within a day I was able to ship it back out, now just waiting on the slow carrier to get it there for a refund, which I'm sure won't take more than the 24 hours they quoted me.
I'm sure their team isn't very big, and my problem was just a carrier number that was given incorrectly, but they were still able to get me assistance within 5 business days. They are wonderful people always ready to help you with any of your sizing or gear question needs.
They had the largest selection of true manufacturer stuff. I was scrolling through places like Amazon and Harley but their selection was small or shipped from sketchy people.
Was easy to order amd fast delivery, but I ordered Chrome finish riser bushings and I received black finish. I used them anyway because I just wanted to get back on the Harley and not waist more time by waiting to correct the problem.
Availability
Went looking for a specific product, it was cheaper at RevZilla. Ordered it and fast shipping.
Have purchased from before and got great service
Asked online and was recommended by a few people and had great reviews
My battery was dead this spring and I couldn't find a replacement locally. You had the battery in stock and shipped it quick. It was just a matter of three days from the time I ordered it to when I had it installed. Thanks for the quick service.
I’ve shopped with you before.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Hi Brandon,
We are sorry to hear you received the incorrect product. Please get in touch with our Customer Service team so we can get you sorted.
You can contact us at cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service.