• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5583

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,665
Neutral
235
Negative
326

Instant Feedback

85,460 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,573)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user jk1009
2 reviews
0 helpful votes
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March 17th, 2024
Verified purchase

Sleeves are very short, body is rather small.
I'm usually 2xl and ordered 5xl,fits OK but no way I could use thumb holes

Quality
Thumbnail of user jurowleyo
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

A lot of items not readily available here in Singapore. Hopefully Revzilla gives me a good online shopping experience and will recommend to other riders.

Reason I chose this business:

Every forums are mentioning Revzilla as their go about online shopping dirtbikes stuffs. My 1st time shopping here from Singapore.

Thumbnail of user donaldw1187
1 review
0 helpful votes
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July 9th, 2023
Verified purchase
• Updated review

The product was much smaller than I expected. So I returned it. As a result I ended up paying for shipping in both directions and taxes. I'll never buy another thing from RevZilla.

Reason I chose this business:

I use to think it was a value. I was mistaken.

Service
Easy to find what I wanted
May 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Lots of information on products.

Thumbnail of user bobbyn127
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I started a refund because I didn't unwrap them enough to see that they were the black slip ons that I'd ordered. She was very professional and polite dealing with my stupid mistake.

As stated above.

Service
Thumbnail of user shawnx16
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Best shipping, fast delivery. Had the tires dropped shipped to a tire shop in the middle of a trip. Worked really well and will do it again for late trips!

Reason I chose this business:

Recommended by MotoTire Guy!

Thumbnail of user jeffm2163
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I sent two pairs of boots back, one pair without proper packaging. The good folks at Revzilla accepted them and provided the refund. You guys have my business for life. Thanks. Jeff Moore

excellent

Service
Thumbnail of user samg862
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

My tires were received by me sooner than expected. I was well pleased with RevZilla's products and delivery service. I will definitely continue to use them.

Reason I chose this business:

Excellent prices

Service
Thumbnail of user robertp4579
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Never new when part was being delivered. Tracking stated delayed and date would be scheduled soon. I never received a delivery date...part just showed up

Service
Thumbnail of user desyrydera
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

They got wide range of products w/ great quality in every category relating to motorcycles. Navigating through site is easy and you get almost everything in one spot

Reason I chose this business:

For ease and accessibility of it.

Thumbnail of user edh654
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Absolutely grateful for the product videos you produce, they're a tremendous help. Everything is very easy to find, quick, and had exactly what I was looking for.

Reason I chose this business:

Blast from the past, plus you're a trusted company and site.

Thumbnail of user peterh2273
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase
• Updated review

Quick straightforward process, but….
I would expect free shipping for values over $50, also took 8 days to deliver from the day I ordered. Sorry but Amazon has spoiled us all.

Reason I chose this business:

I like to support them

Quick straightforward process
June 21st, 2023
Verified site experience
• Previous review
Thumbnail of user sandrag2525
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

It is accessible in searching for comparison among the safety gears. The information put across was customer review/feedback and revzilla awesome feature video.

Reason I chose this business:

Attractive website

Thumbnail of user pieroe
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

So far was a great experience, I received all the items I ordered and all went perfectly. Fast shipping and great prices

Reason I chose this business:

Because you have lots of products available

Service
Quality
Thumbnail of user johnc10109
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Easy to find items for my bike! I like checking the print before I buy.

These were small components, but they are what was advertised within the delivery time expected.

Reason I chose this business:

Free shipping, good past experience

Thumbnail of user mikeb3194
2 reviews
0 helpful votes
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May 5th, 2023
Verified purchase

The Cortech Super 2.0 12-Liter Magnetic Tank Bag was recommended to me by a friend. I just purchased a new-to-me Moto Guzzi V7 (with an 1100 2-valve engine), similar in tank size to my friend's V7 850 (with this bag). Easy & quick purchase, and I expect delivery sometime next week.

Reason I chose this business:

I had a small amount of ZillaCash and wanted to use it.

Thumbnail of user alexu510
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

This has become my second skin, I am looking to buy more? Love from the bronx

Reason I chose this business:

Why not? Who else can provide the same

Reason I chose this product:

I’m going for a tactical easy fit great looking lifestyle

Quality
Thumbnail of user dempseyr4
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Thank you. Good overall experience. The gloves are great.

Quality
Thumbnail of user stephenv667
Lee
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

Tons of products. Quick processing and shipping. Most things I look at are in stock.

Reason I chose this business:

Product availability.

Reason I chose this product:

Bike fitment and availability.

Quality
Doing great
January 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price and availability

Thumbnail of user scottd1978
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Revzilla is my go to for all motorcycle parts and accessories.

Reason I chose this business:

Good selection, ease of use

Quality
Thumbnail of user eugenek283
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

I returned a part and the customer service was excellent.

Service
Quality
Great sute
September 11th, 2023
Verified site experience
• Previous review
Thumbnail of user waltd27
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Great experience. Best price I could find on the leather pants, helpful video review by Spurge as well as customer reviews. Unfortunately, they didn't fit well. Return was easy.

Reason I chose this business:

Selection, price and ease of return if needed.

Service
Thumbnail of user billr1052
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

I received my tire within two days, however, it took over a week to receive my brake pads, despite claiming that they would be shipped out within 24 hours.

Service
Thumbnail of user lonnien26
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Shipping was fast shopping/ordering experience was pretty easy…But… the part I ordered was disappointing as far as quality goes… feels kinda cheap on the bike… I'm not trying to be negative I just expected better quality for the $…

Reason I chose this business:

Saw a video on YouTube and the part “looked” like a nice quality part…

Thumbnail of user donp611
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Ordered some new cheek pads for my helmet. RevZilla was the only place I could find them so they earned my business once again. Item was also shipped promptly!

Reason I chose this business:

They always have a great selection of parts and accessories.

Thumbnail of user mattd626
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

I ordered several items and they were delivered within a couple days. One needed to be returned because of a sizing issue, the return process was easy and free.

The support technician was very knowledgeable and helped me make a decision for the exchange and made the return process very simple.

Reason I chose this business:

RevZilla had everything I needed at good prices. The fast shipping is extremely convenient.

Service

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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