• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,671
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user johnr6019
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

5 to 7 days before shipping is way to long.Most company ship within 12 hours or less.I inquired as to where my order was and it seemed like they where had no time for me.I really like my new glasses.

Thumbnail of user austinp283
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

My order arrived on time and the product was great! Overall an excellent place to shop on line. Quality gear, excellent prices and quick shipping! What more can you ask for?

Reason I chose this business:

Excellent price and merchandise

Thumbnail of user ronaldg985
1 review
0 helpful votes
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March 20th, 2024
Verified purchase

Could not get the 10 % off for first order even tried to use the chat gave up

Quality
Thumbnail of user alexf1031
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Look good might be a tad small but I don't seem to mind it much good gloves

Reason I chose this business:

Friend told me about it

Reason I chose this product:

Friend also told me about it

Quality
Thumbnail of user happyc1249
1 review
0 helpful votes
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March 31st, 2024
Verified purchase
• Updated review

Excellent website design and excellent shipping times.

Reason I chose this business:

Cause of lemme! And all the great review videos RevZilla provides

Reason I chose this product:

Best made shocks for the cost.

Quality
Easy to use website
March 26th, 2024
Verified site experience
• Previous review
Thumbnail of user sailef1
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Lombard 3 jeans are a nice regular fit; spot on sizing and nice supple armor pads.

Quality
Thumbnail of user scotc39
1 review
0 helpful votes
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March 31st, 2024
Verified purchase
• Updated review

Revzilla offers a very organized site and checkout process.

Reason I chose this business:

The widest selection for a single order.

Quality
Flawlesss
May 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Wide selection and product reviews.

Thumbnail of user josephc4207
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Got my items within 48 hours. And finding them on the website was very easy. Love Revzilla!

Quality
Thumbnail of user alberth505
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Easy ordering fast delivery blah blah blah blah blah blah blah blah blah blah blah blah

Reason I chose this business:

Google search

Quality
Thumbnail of user davidl5810
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Ordered tires on revzilla website...no problem...got em in 4 days...nothing to whine about...that's the life used to be, thanks for the stroll down memory lane!

Reason I chose this business:

Great vids, Great service everytime...it means alot, thanks

Thumbnail of user matthewk1405
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I Had a sena 50s Malfunction ordered another one, in the meantime some of my riding buddies switched over to Cardo. I did Open the new sena that they warranted Set RevZilla an email to see if they would trade me out They did with no issues.

Five stars should speak for itself.

Reason I chose this business:

Easy website, easy to work with, they will stand behind the products that they are selling.

Service
Thumbnail of user robv235
Rob
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Revzilla responded to my inquiry looking for specific size for my wife, then notified me when one was available. I plan to purchase other items in the future.
Thanks Rob

Reason I chose this business:

From Youtube site fortnine

Thumbnail of user eyalt6
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

I made one order of three items from the same brand.
The shipment was split into two boxes and also arrived a few days late compared to the estimated date written when placing the order

Service
Thumbnail of user michaelg6865
1 review
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

Easy and enjoyable. Wide selection in plenty of colors and styles.

Reason I chose this business:

Longtime customer. Always satisfied with the shopping experience.

Quality
As always, easy and trouble free
October 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Loyal customer.

Thumbnail of user johnk5173
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

I was able to find what I was looking for as well as ensuring that it would fit my motorcycle.
My only issue is that the Ciro Tac-10 Light Cannons that I purchased need accessory switch, SINGLE DASH SWITCH BY EVIL CUSTOMS
******* and these are currently out of stock. So for the time being I must ride with the lights always on regardless of time of day and traffic.

Reason I chose this business:

Had what I was looking for

Thumbnail of user rickb1142
2 reviews
0 helpful votes
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May 23rd, 2023
Verified purchase

Video and customer comments helped me to decide on this seat co My wife would not ride on the passenger pillion on my 2013 triumph Thunderbird until I got a new replacement seat for it.mbo.

Reason I chose this business:

My wife absolutely hates the stock passenger seat on my 2013 Triumph Thunderbird.

Thumbnail of user cherylm2102
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase
• Updated review

Loved the heads-up email message that the gloves were back in and when I hit the 'shop now' button it took me right to ordering the item!
Great and easy process!

Reason I chose this business:

Love their great site! Very easy to use.

Great website!
September 25th, 2023
Verified site experience
• Previous review

Great website! Easy to deal with clearly detailed information!

Reason I chose this business:

While searching the internet for gifts for Grandson, it looked like a very good site to go to for what I wanted and I was very happy with it.

Thumbnail of user davidl6428
2 reviews
0 helpful votes
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February 26th, 2024
Verified purchase
• Updated review

Fast and easy. Thanks for another satisfied customer. Unknown how I lived without this helmet donut.

Reason I chose this business:

Number one search result

Quality
Easy to order, great site!
January 2nd, 2024
Verified site experience
• Previous review
Thumbnail of user alanb619
2 reviews
0 helpful votes
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October 12th, 2023
Verified purchase

I chose to have have my items forwarded to NZPost in the USA to have my order shipped from there to me in NZ as I considered revzilla 's shipping to NZ excessive. With the benefit of hindsight that was a mistake as the shipping cost is nearly the same and there is an inherent delay of almost an extra week and a degree of stress involved.
I hope I really enjoy my purchase when it arrives

Reason I chose this business:

The goods are not currently available here in NZ.
You were the first that I found that had what I wanted.
I have previously bought similar from xlmoto.com but now they don't seem to be stocking them, hence my purchase. The price seemed rather exorbitant but I decided that I really wanted them.

Thumbnail of user phillipm488
2 reviews
0 helpful votes
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February 17th, 2024
Verified purchase
• Updated review

I've Always been XL with helmets, this size was tight, returned for a xxl and all was a great experience. XL jersey fit n feel was great.

Patrick handled a return with great customer service

Reason I chose this business:

Choices were good

Reason I chose this product:

Time for new gear, liked the graphics. On the fly racing gear.

Service
Quality
GOOD PRICES, SHIP FAST, HARD TO BEAT
February 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

SELECTION, PRICES

Thumbnail of user jamesq570
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

I love Revzilla. I've been using your site for years near and will continue to shop with you all. Only upgrade I hope to see soon is an App in the near future, but the site does work well.

Reason I chose this business:

Great product, arrives fast. Percs on your next purchase

Thumbnail of user debrab2202
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I had ordered boots from a different seller. They didn't arrive when promised, so I ordered yours. The boots arrived before I expected, and my grandson is thrilled with them. Would recommend anytime!

Reason I chose this business:

Browsing on line.

Thumbnail of user denysh4
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

Decent online support but if you order something international you will might have problems with a delivery so be careful with information you give.

Service
Quality
Thumbnail of user kennethl947
1 review
0 helpful votes
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June 7th, 2023
Verified purchase
• Updated review

Works Fine. Ducati Scrambler 800 needs a stainless steel rod through the axle which gives maybe a half inch between the tire and the floor. Just enough for chain maintenance.

Reason I chose this business:

Because I choose Revzilla every time I need bike bits. Who else does it better?
Nobody!

Service
It's been great
April 20th, 2023
Verified site experience
• Previous review

It's been great. Keep up the high standards!

Reason I chose this business:

Who else would I choose? Come on, guys. Really?

Thumbnail of user bretth377
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Reasonable price and it shipped right away. Must say, it has been the fastest store to front door service I have had buying a new product! Kudos to the staff!

Reason I chose this business:

Price and reviews.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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