• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,671
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user jamesb9486
1 review
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

Great, as expected. Exemplary customer service. They had the product as described.

Quality
Thumbnail of user victorf289
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase
• Updated review

I love revzilla. Fast easy plus it takes the guess work out if knowing what fits. I'm a continuous customer and I plan on continuing to be a customer.

Reason I chose this business:

Memphis Shades road warrior fairing with mounting kit and 11" vented windshield

Love Revzilla great parts great price
July 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great parts at a great price

Thumbnail of user warrenw290
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Pants feels amazing. A little on the heavy side but definitely better then riding jeans

Quality
Thumbnail of user fredh965
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

The site is easy to navigate, with many choices of items. Prices are very good

Reason I chose this business:

Easy to buy from. Many choices.

Reason I chose this product:

Needed tires for my motorcycle.

Quality
Thumbnail of user peterh2380
2 reviews
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Very easy to navigate site found exactly what I was looking for.

Reason I chose this business:

Selection and prices.

Reason I chose this product:

Top notch quality.

Quality
Thumbnail of user walterr666
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Online and on the phone consistently excellent. To

Reason I chose this product:

Online evaluation

Service
Quality
Thumbnail of user steveng2118
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Bike Louder now did what it said very impressive performance

Reason I chose this business:

Great product easy to buy great video of product to help choose

Quality
Thumbnail of user karlitoh
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Customer service helped me pick the right parts. And prices were about average. Good experience!

Reason I chose this business:

Support knowledge.

Reason I chose this product:

Support pointed me in that direction, so those are what i ordered.

Quality
Thumbnail of user williamm6227
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Had what I wanted and shipped quickly, not painless to the wallet tho.

Quality
Thumbnail of user haroldt69
2 reviews
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

Great website and because of the comments I purchased the perfect motorcycle cover.

Reason I chose this business:

Bet website

Reason I chose this product:

Best reviews

Quality
Thumbnail of user aasmayaav
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase
• Updated review

I really love my experience of buying stuff here. Customer services were very helpful and fast response.

Reason I chose this business:

Easily found

Service
Quality
I love Revzilla alot!
February 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought a helmet here and I love the prompt response from the staff

Thumbnail of user johnl6566
2 reviews
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

This product by Vance & Hines did not miss a beat in the fit and finish department. I have not yet installed, but will come back and share my opinion on this air cleaner in days to come.

Thumbnail of user pauly678
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Some of the product descriptions are lacking in detail such as abrasion ratings for a lot of gear.

Quality
Thumbnail of user jamesg4616
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase
• Updated review

I forgot two o-rings. I called back, but it was too late to add to my order. They went and they shipped them to me no charge.

Very helpful and responsive.

Reason I chose this business:

Reputation and informative website.

Reason I chose this product:

Oem for my bike

Service
Quality
Tire selection after selecting bike leaves room for...
July 12th, 2023
Verified site experience
• Previous review

Tire selection after selecting bike leaves room for error.

Thumbnail of user abir183
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

My experience here has been great. The information provided here always makes my shopping experience easy. I wouldn't mind more information via a video on more products but I also understand you can't make reviews and videos on EVERYTHING!

Reason I chose this business:

1. Your financing options were in line with what I was looking for.
2. Your shipping is pretty fast from what I remember.
3. Your website is very informational and makes deciding on my purchase easier.

Thumbnail of user jackl1067
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

I was wary about ordering from RevZilla based on prior reports over the last couple of years. However, I order came quickly. The items were great and I was very satisfied with my purchase!

Reason I chose this business:

RevZilla had the best selection and the easiest ordering process.

Thumbnail of user zachc237
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase
• Updated review

Wowee, I had not been successful at linking my membership to my account, so I've missed out on some savings on my order and I said so in my review of my experience. And I'm BAFFLED by how quickly Revzilla took care of linking my account and giving me my account credit. Good work guys

Can’t believe how quickly y’all took care of my qualm. I’m gonna recommend this website to everyone I can.

Add my to the list of happy customers

Reason I chose this business:

I was supposed to get a discount on my Honda oem parts

Service
I have not been successful at linking my membership...
December 6th, 2023
Verified site experience
• Previous review

I have not been successful at linking my membership to my account, so I've missed out on some savings on my order here.

Reason I chose this business:

I was supposed to get a discount on my Honda oem parts

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user allane79
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

Great. Product arrived quickly. I have another, larger, DrySpec bag that I've used extensively. It's a quality piece of kit. It's also made in the USA.

Reason I chose this business:

RevZilla has always been my online retailer of choice.

Thumbnail of user heathers2310
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

These LED lights look sharp and are much brighter than the stock lights. They arrived ahead of the estimated delivery date- overall excellent experience

Thumbnail of user briann1440
1 review
0 helpful votes
  • Send Message
February 15th, 2024
Verified purchase

Super easy to order from the web site. It's shipped quick and received the product super fast. Will order from again. Thank you!

Quality
Thumbnail of user waynes1252
1 review
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

Easy to order with the exception of the gift code. Got it: B5QP3 but didn't see the place to enter the code.

Quality
Thumbnail of user connork64
1 review
0 helpful votes
  • Send Message
May 3rd, 2023
Verified purchase

Always a fan of your user friendly website. I know it may be possible to find things slightly cheaper on the amazon overlords website but I prefer to support you guys when i can.

Thumbnail of user kurts437
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

I though that the boots would be to big and they fit perfectly. They were very comfortable.

Reason I chose this business:

Many choices.

Reason I chose this product:

Price and availability.

Quality
Thumbnail of user timg973
1 review
0 helpful votes
  • Send Message
July 2nd, 2023
Verified purchase

Everything came as planned, one little hiccup with a part defect, but customer service immediately sent out a new part. Greatly satisfied! Thanks Guys!

Reason I chose this business:

Great communication and Customer service!

Service
Thumbnail of user amys3160
1 review
0 helpful votes
  • Send Message
May 5th, 2023
Verified purchase

May 2023, I bought a white Bell custom 500 open box. Helmet is cherry mint. Not a mark on it. Still had the tags.
Thanks for the great deal and fast shipping...
(in 3 days I had it.)

Reason I chose this business:

I loves me the Revzilla. I buy lots of gear from yall.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?