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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I ordered an air cleaner for my Harley 2020 Road Glide. It fit like a charm and looks great thanks! Great place to shop and look for parts to make your motorcycle your own.
Ordered helmet from Revzilla that stated ships with 24 hours. Contacted Revzilla thru chat. Three days I heard the same story that it shipped. I live in Pa where Revzilla is. Story was like the following:Andrew L. 10:37 AM
Hello
Me Hi
Andrew L. 10:38 AM
How could I help you
My order Ships within 24 hours
It has been 3 days
*******
Andrew L. 10:39 AM
You will be receiving an email by the end of the day with the tracking provided.
I was told that yesterday
Andrew L. 10:41 AM
It was shipped out yesterday. We are currently waiting for the tracking information from the fulfillment center.
I can wait
Andrew L. 10:41 AM
Is there anything else I can help you with today?
The tracking number
Andrew L. 10:42 AM
That will be emailed to you once we receive it from the fulfillment center.
If it was shipped out yesterday you should have the tracking number
Andrew L. 10:43 AM
It's being drop shipped from the supplier directly to you. I can only see that it has shipped, I cannot see the tracking number.
Week later still no helmet. No Tracking number. Will not shop with them again.
Products used:
Have not gotten helmet
I always like doing business with RevZilla. They always have what I'm looking for. They get it shipped out fast and get it to you in a couple of days.
Free shipping and Zilla cash and such a variety of stuff.
Quick and easy purchase thank you
Nice and easy
Quick shipping and easy purchase
Returning customer
Return customer
Was as expected...
Was fine
Nothing outstanding
Nothing horrible
Glad they had the oil formulation my bike prefers.
Shipped from third party; deliverya little longer than expected but I'm spoiled by Amzn 2-day.
Don't spread this oil on the floor and run across it.
They got what I want. Price is the same most everywhere.
They support Zak Courts. He's so hot!
Timely delivery just what was ordered good looking great helmet
Price and availabity
Second purchase
Haven't done many orders, but Revzilla has been top notch each time!
Revzilla is the most reliable/fair retailer there is!
Same price from another carrier but the ZillaCash is an extra incentive
Online ordered and it showed up 2 days after shipping as described!
Had to return a seat. Ashley was great in assisting me.
Had to return seat due to safety concerns
Fast shipping, good selection, great return policy.
Large selection and good return policy.
Upgrading gear
Processed and shipped my order super fast, just in time for my trip. Thanks!
Revzilla is great for parts and the prices are good
I found what a was looking for.
Price and quality
Great site to navigate, delivery would have been quicker if correct house number had been entered. Had to contact UPS for address clarification. Product as described
I ordered a new helmet in the wrong size. I contacted Kimberly and she was extremely helpful in sending me a return label to send the helmet back. Thank you.
Great price and it's hard to say no to the free shipping. There were several options available when the bike shop claimed that it was hard to find my tire.
Great price and it's hard to say no to the free shipping. There were several options available when the bike shop claimed that it was hard to find my tire.
Easy to navigate their website and filter for what you're looking for. The transaction in purchasing was smooth and the delivery was fast. I would recommend shopping at this vendor.
Shopped here before and the experience was good.
I need some parts for my superglide, SO being I just heard about your company I decided to give you a call. BIG MISTAKE! So far I've called the customer service number 3 times in the past 30 minutes, I hit number 1 as required and all I heard is music playing for minutes and minutes and minutes with NO ONE ANSWERING my call. This is a business? You can be sure I will NEVER call you for anything in the future, because I don't think anybody works there. Your service SUCKS.
I love ordering from RevZilla. I trust them to sell quality products, I enjoy their video reviews and expertise. RevZilla's service is always fast and reliable.
Zero complaints! I ordered a Simpson Carbon Ghost Bandit with some additional shields. Everything arrived and fit as expected. The helmet sizing chart was accurate and the helmet fit perfectly.
It’s my go-to website for motorcycle gear
My orders arrived sooner than I expected and I was thrilled. The shopping experience was nice and they even gave me a coupon in one of the packages. Thank you!
Reliable, easily to navigate, and very user friendly and rewarding.
The price on this website for the chain and sprocket kit on Sportbike Track Gear was lower then on Revzilla by $25.
They were very helpful.
It seemed like a reliable brand.
They looked like good quality parts and the staff members helped me pick.
Hello!
I loved shopping on your site. However, as a customer from outside the US, there are a few things you could do to improve my experience.
First, I made a single order for three items (helmet, jacket and gloves). They were shipped independently and of course arrived independently. This can be a nuisance for foreign shoppers, as couriers usually charge by the item (and size too). Sending all items in a single package would definitely be better, and it's what other sites (like Amazon) have managed to do quite well, albeit some hiccups.
Second, in this particular case I sent the products to a hotel I'd be staying in the States. Since obviously I didn't want things to arrive later than I'd be leaving, I shopped about a week in advance. But I also don't want to inconvienience the hotel by having them receive this quite big packages a week in advance. I tried contacting customer service by chat, and they told me that depending on which warehouse the items were in, they'd take between a day and a week to arrive.
So, I placed my order, and items arrived quite soon, and the hotel wasn't very happy about the space all these packages took for about a week.
These are all little details, which probably don't impact your daily operations, but they'd be nice to get.
Also, the products are great and fitment information was spectacular.
THANKS!
I tried to contact Customer Service to determine the date of arrival of my products.
They were very kind, but unfortunately couldn't determine whether the products I was ordering were in stock in the NV warehouse, which would take 1 day to arrive, or the other warehouse, which would take 5 days.
It popped up when googling motorcycle equipment. And quality is assured, unlike Amazon, which you cannot trust these days on grounds on receiving counterfeit or simply bad quality products.
I ordered tires for a Ruckus project for my son and I. Revzilla had quality tires in the size we needed in stock and they arrived at our door quickly.
Product in stock and super fast shipping!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
