• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,014 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user joely51
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

I needed a tube and tire and these tires were ranked pretty highly. I now have Michelin Commanders on the front and rear of my '00 Vstar 650. They seem to work pretty well. I've heard some good things about longevity so I'm hoping they last a good long while. They shipped really quick too.

Reason I chose this business:

Revzilla has a great selection of tires and a good price. I want to support the media that Revzilla puts out (CommonTread, DailyRider, etc) and I want to support a motorcycle-focused retailer

Reason I chose this product:

Michelin Commanders came rated highly based on longevity. I'm willing to spend more on a tire if it'll last longer. I have been burning through cruiser tires every 5K or so miles so I'm hoping these will last at least 10-15K

Quality
Decent selection, decent price, pretty smooth checkout
October 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I enjoy the content Revzilla puts out so want to help support that, since it's the same price here as on other places.

Thumbnail of user christopherb1849
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

Always appreciate the video reviews of helmets. While I did not need it this time as I was doing a straight replacement of a previous choice, the selection and purchase actions continue to be intuitive and swift.

Reason I chose this business:

Excellent service in many years of shopping there.

Reason I chose this product:

The Shark EVO One 2 is both a full face and open face helmet with a quick flip of the chin bar. Most other modular helmets have a chin bar that flips up only to catch wind the wind like a bloody sail on your head. The EVO One 2's chin bar falls all the way from front to back, keeping the weight of the helmet low and creating no sail atop the noggin.

Quality
Thumbnail of user tnj3
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Prices are 99%always cheaper. For the set of bearings I bought on RevZilla, it was $30 more at the stealership. Love how quickly items are received too, as usual.

Reason I chose this business:

Easy, Quick, great selection.

Reason I chose this product:

Needed them.

Quality
Easy as always
June 14th, 2024
Verified site experience
• Previous review

Easy as always. Talked to customer service about images on most recent product purchase.

Reason I chose this business:

I choose RevZilla because it has the best prices.

Easy to buy stuff
December 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

For motorcycles

Easy and it was a little cheaper here than at their...
November 29th, 2023
Verified site experience
• Previous review

Easy and it was a little cheaper here than at their site.

Reason I chose this business:

I frequently buy things from this site.

Thumbnail of user brucem1513
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

RevZilla is big on saying, dont worry, order it, if it doesnt fit you can get your money back or exchange it. Reasonable but what they dont say is you have to pay to ship it back. I ordered some enduro pants, turned out to be too big. $100 order and it cost me $10 to send it back. Never did i ever read that if it dont fit, it cost to exchange it. I WILL NEVER AGAIN ORDER ANYTHING SIZE RELATED FROM THEM. What is the purpose of buying on line when it costs you money to try it on.

So they dont fit, send them back and get a refund.....only you have to pay for shipping. That sucks, why trust them to have a product that fits if you have to pay for the experience of trying it on.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

I saw the pants in Cyle Gear but they did not have my size

Service
Quality
Thumbnail of user dblq
DBL
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

THe Part was Easy to find and order. I did see 1-2 business days to ship, which turned inot 3 to 5 days then 10 days later it was delivered. No comunication on the delay. I had to call them. Usually Revzilla is better than this. They have always been my "go to" for parts and accessories. Hopefully this was a one time glitch.

Reason I chose this business:

My go to always

Service
Quality
Thumbnail of user matthewl1664
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I inquired about clear motorcycle Eyewear, to which a representative was able to provide me with several suggestions. I chose a pair I desired, was given information about the return policy and was able to try the Eyewear. I am responsibly keeping the Eyewear.

Thanks.

Reason I chose this business:

Revzilla is one of the only motorcycle clothing retailers which is connected to "diverse inventories" of apparel.

Reason I chose this product:

I needed Eyewear thar could sustain winds of 80+ mph.

Quality
Thumbnail of user pault1923
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

These jeans fit well and are comfortable vs what I had before. The removable knee pads are a big plus and the cut and look of the jeans look seemless and does not give away that they are riding jeans (which is my main purpose for buying them for work -business casual clothing). Thank you for the sale as well.

Reason I chose this business:

Bought from RevZilla when I got my first bike, liked the idea experience so stuck with em.

Reason I chose this product:

Need a low key riding jeans vs what I had before that had stripes

Quality
Great sales with decent shipping!
July 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Sales email

Thumbnail of user lgx1
LG
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

These are for my kid's bday! Very excited. Placed the order and didn't think it would arrive on time but it arrived a day earlier than expected. I was able to wrap up the gorgeous and heavy-duty cherry red helmet and gloves as their actual a birthday present, rather than printing out a picture to put in their card. 😊

Quality
Thumbnail of user tomh2363
1 review
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Fair pricing, Shipping This time was pretty bad with FedEx. They said they delivered it on time, I got it 3 days later. I went looking around to see if it was delivered somewhere else but nothing. Got it three days later. I would rather they say he was gonna be late than to say. It Was delivered. But that was FedEx fault..

Reason I chose this business:

Been doing business for years

Service
Quality
All good normally quick shipping too
June 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Thumbnail of user chaseh110
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

Convenient and pleasant despite the prices for riding gear with many outlets being through the roof. The order arrived quickly, and the jacket/gloves fit like a glove. They also allowed me to take a lengthy ride yesterday, despite the temperature being in the high nineties. My father has ridden for decades and needs new gear. I recommended this platform to him.

Reason I chose this business:

RevZilla is a trusted name in the motorcycle industry for me. If I’m happy in a week, I’ll probably use RevZilla again.

Quality
Thumbnail of user jacobc877
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I ordered the sedici primo ritmo helmet and there was a crack in it when it arrived. I immediately contacted customer support and they initiated a return on the product and shipped out a replacement by the time I was done talking to them and the replacement arrived a few days later. Excellent customer sercive.

Reason I chose this business:

Word of mouth

Reason I chose this product:

Fit my needs

Service
Quality
Thumbnail of user jeffj1212
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I received my sprockets and chain very quickly. Although I ordered the wrong front sprocket, (15 tooth instead of 16 tooth) I'm keeping it and going to order a 16 tooth. I know I could send it back but I might want it down the line when I want to do more off road. Thanks for your fast service.

Reason I chose this business:

I hve ordered from RevZilla before.

Quality
Thumbnail of user richards6766
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I was looking for a helmet that wouldn't give me a head ache after a hour or more of riding. Che ked Revzilla and using their info I was able to locate a likely fit. Their return policy helped alive my trepidation obout buying helmets on line. Turns out it was a great fit and great service.

Reason I chose this business:

Program experience with their service.

Reason I chose this product:

Good reputation and product information.

Quality
Thumbnail of user brandonj625
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Everyone at revzilla was great. Ecspecially Cassey (i think). Shipped hours after order. The teason for 4 stars not 5 is the USPS let my package stall for 4 days in the same town. Showed up 4 days after estimated arival time.

Contacted duebto package stalling out for 4 days durring delivery. The lady who helped me was great and said technically they cant do anything until 5 days. On fifth day it started moving again.

Reason I chose this business:

Always treated me good.

Reason I chose this product:

Alpinestars fit great and offer great protection

Service
Quality
Lots of orders (been ordering for 4 different bikes...
July 31st, 2024
Verified site experience
• Previous review

Lots of orders (been ordering for 4 different bikes now plus gear. NEVER ad an issue. Have heard returns are easy but they alwas answer mybsizing questions if i jump for country to country suze wise (US to EU)

Reason I chose this business:

Recomended to me by friends. Almost always find what i need. Times i didnt i just went with a different brand revzilla didnt carry for lights.

Ive ordered many times from Revzilla
June 23rd, 2024
Verified site experience
• Previous review

Ive ordered many times from Revzilla. Never had an issue with what i ordered.

Reason I chose this business:

Price/sale on what I wanted

I can find stuff for my bike quickly, and it always...
October 16th, 2023
Verified site experience
• Previous review

I can find stuff for my bike quickly, and it always shows up on time.

Mostly good
August 28th, 2023
Verified purchase
• Previous review

Found exactly what I needed, ordered, wasnt in stock. Found a replacement i ended liking more

Reason I chose this business:

Recommended by my z400 USA owners group on facebook

Thumbnail of user leighannem11
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

These glove feel great. I ordered a small and unlike other small sized ones, these hit the mark. I feel so much safer knowing I have well fitting gloves!

Rep was so friendly, personable and sincerely wanted to help me! Because of her, I took the suggestion to order 2 pairs of gloves to try on. I’ve had a hard time finding the right fit. But one of them worked and my frustration is gone! Good job!

Reason I chose this business:

Product availability and great customer service!

Reason I chose this product:

Size availability.

Service
Quality
Thumbnail of user karlar289
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Loved the product and the process of ordering it. My only observation about the product itself it's about a piece that came off the helmet (the L52). This is one that goes on the part of the helmet that goes over the chin. Apart from that, all good.

Quality
Thumbnail of user davidw8076
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Beautiful system sounds amazing very happy with look and sound it now sounds like a real motorcycle and not a moepad, did have install issues with the exhaust braket that came with it.had to modify it so that it didn't Interfere with rear breaking system and the Muffler clamp still doesn't reach the mounting hole so will need further modifications to complete not hard to do just a bummer it don't just fit without modifications

Reason I chose this business:

They had a nice sale on the system and revZilla is a reputable company

Reason I chose this product:

For the sound and performance upgrades

Quality
Thumbnail of user ryanh1761
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Exhaust for my 92 Dr350 cost more than a full system yosh! Did not include exhaust gasket, does not have right leg heat shield, did not inclde exhaust clamp or mounting hardware or rtv. Does not fit right on the bike. Also, it's loud af! Louder than my 90's off brand modded 2 stroke exhaust w/ no packing!

Reason I chose this product:

Only product available

Quality
Thumbnail of user kellyr1257
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

I ordered some motorcycle pants and sizing information for them was a little lacking but they are OK. Another item was a little slow to arrive but I wasn't in a hurry so no biggie.

Reason I chose this business:

Great selection of items and good prices.

Reason I chose this product:

Utility! I wanted pants with cargo pockets and good ventilation and these met my expectations.

Quality
Revzilla probably has the best website for online shopping...
March 4th, 2024
Verified purchase
• Previous review

Revzilla makes it easy, has a wide selection of products and great prices. Plus they are great about returns.

Reason I chose this business:

Gotta use my Zilla bucks!

Gps
May 8th, 2023
Verified purchase
• Previous review

Fast delivery, double Zilla bucks
And good price.

Reason I chose this business:

Always good service.

Thumbnail of user stevel1440
2 reviews
0 helpful votes
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August 21st, 2024
Verified purchase

The 6.5 Leatt chest protector and shin guards are perfect! The sizes were all true to the sizing chart. Exactly what I was hoping for and as always, Revzilla was quick with delivery!

Reason I chose this business:

I'm a return customer, Revzilla has been great with all my purchases!

Reason I chose this product:

My buddy had the same gear, he had great things to say about the Leatt products.

Quality
Thumbnail of user jj853
J
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

The item I ordered was great. It was just annoying that I did all that sign up for a discount to have it be an "excluded item". Wished I would have been able to know that before having to give my email, create an account, confirming going back and forth with the site and my e-mail, have to click x on all the pop ups... Just want to buy my item without all the extra ads or last minute offer to add to cart.

Reason I chose this business:

Has my shoes I want to try

Quality
Annoying that I did all that sign up for a discount...
July 10th, 2024
Verified site experience
• Previous review

Annoying that I did all that sign up for a discount to have it an "excluded item". Wished I would have been able to know that before having to give my email, create an account, etc.

Reason I chose this business:

Has my shoes I want to try

Thumbnail of user chrisk2521
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

It was nice to find safety equipment small enough for my three year old who is ripping around on his Stacyc like a mad man. Good selection and fast shipping. Thank you.

Quality
Thumbnail of user dand1659
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I've always had a good experience shopping with Revzilla. Products have always arrived and performed as advertised and have arrived quickly. Would definitely recommended to others

Reason I chose this product:

I have owned these gloves before and loved them. I lost one so needed to replace. Revzilla had what I was looking for in stock and was able to ship them quickly.

Quality
Thumbnail of user dannyv230
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

The armor I ordered fits my jacket perfectly! Thank you. Romina S in customer service let me know you were out of stock for some armor I wanted to order. She then gave me some recommendations of other armor brands and she was spot on!

Romina S in customer service let me know you were out of stock for some armor I wanted to order. She then gave me some recommendations of other armor brands and she was spot on!! Thank you Romina! Keep up the good work!

Reason I chose this business:

I looked for a company that carried the brand of my jacket.

Reason I chose this product:

Romina S in customer service let me know you were out of stock for some armor I wanted to order. She then gave me some recommendations of other armor brands and she was spot on!

Service
Quality
Bummer some armor is out of stock so hoping what I...
July 13th, 2024
Verified site experience
• Previous review

Bummer some armor is out of stock so hoping what I ordered fits my jacket. Thank you.

Thumbnail of user andrewp2624
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I have used Revzilla in the past for motorcycle parts. They usually have what I need and they have sales regularly if you want to wait for a sale or you might find something you want/need on sale randomly. Ships quickly and usually arrives in good shape.

Reason I chose this business:

I have used them in the past and they had the best price on what I needed.

Reason I chose this product:

Great helmets at a great price.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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