• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user danielh2771
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Timely manner arrived on time and no issues with the shipping. Have yet to look in the package but so far it's been great

Thumbnail of user ericbh
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Sizing chart was pretty much spot on. Called customer service and they were very friendly and knowledgeable. Received item quickly would order again.

Reason I chose this business:

Free easy returns

Service
Thumbnail of user kimi190
Kim
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase
• Updated review

Jacket fit well. I did go up one size to make room when I wear layers. Plenty of vents. I've worn it twice already and never got too hot!

Reason I chose this business:

Recommended by husband

Best selection for women
May 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Recommended by husband

Thumbnail of user hectorm373
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

If you are a biker i strongly recommend to buy by Revzilla, good prices and you can get almost everything for your bike.

Thumbnail of user shannonh888
2 reviews
0 helpful votes
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May 18th, 2023
Verified purchase

I was able to pick up a wrench rabbit from RevZilla for what extended like pennies on the dollar. Now I'm rebuilding the entire bike.

Reason I chose this business:

Cheapest price

Thumbnail of user robertv1527
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Easy checkout and excellent priced product! These Avon grips are an amazing upgrade over the mushy sticky factory grips that were on my Harley.

Reason I chose this business:

Competitive prices

Thumbnail of user jojow17
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

First time ordering with Revzilla and I will for sure do it again! I was very happy to receive my order so quick! Great job!

Reason I chose this business:

My son sent me a link for some slammer shocks I needed for the bike he gave me.

Thumbnail of user russello171
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

The crew at Revzilla was incredibly knowledgeable, helpful, and patient as they worked with me to decide on just the right boot. Thank you!

Service
Thumbnail of user toual3
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Am always satisfied with ordering from revzilla! Never had any issues so just your standard order and enjoy experiences! Will always be a customer!

Reason I chose this business:

Great availability and great products!

Thumbnail of user markb5040
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

It's nice being able to call and have questions answered about items in my cart before checkout. And on a Sunday no less. Thanks RevZilla!

Thumbnail of user valeriev287
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Will order all gear from this sight fastest shipping ever! Was not expecting that. And with reviews I sized up and perfect fit!

Reason I chose this business:

Because RevZilla had everything I wanted and super fast shipping.

Thumbnail of user hayleem23
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Helmet received very quickly and well packaged. Reviews advised to size up and they were right. Always the best prices with RevZilla.

Reason I chose this business:

Easy shopping experience. Great selection and prices.

Thumbnail of user jersonc2
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Tires came in and installed them. RevZilla sent some good quality and fast! Definitely will order more from here!

Reason I chose this business:

Recommended by a friend.

Thumbnail of user scotti609
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Great product,great price, very helpful and knowledgeable staff, super easy return and reorder on the 1 item that didn't fit

Reason I chose this business:

Past experience

Service
Thumbnail of user gabrield299
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Shopping by vehicle is a little confusing. I had to make additional phone calls to confirm the compatibility of items and my bike.

Service
Thumbnail of user kevinc3066
2 reviews
0 helpful votes
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August 4th, 2023
Verified purchase

I'm not even sure which order this is referring to, but I've placed several orders recently. Not one has disappointed yet.

Thumbnail of user chadh544
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Purchased two Michelin Pilot Power tires for one of my bikes. Very good pricing, quick shipping and good communication. No complaints or concerns.

Reason I chose this business:

Price and availability

Thumbnail of user sinasiginoh
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Always find what I need for my Ducati.
Thanks guys for saving people $#*! ton of money on shipping costs from Italy.

Thumbnail of user vitom63
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Excellent customer service, Product as described and great. Super fast shipping. Thank you Revzilla. Keep up the Great work

Reason I chose this business:

Great pricing and FREE SHIPPING! I'm a returning customer and order only from Revzilla. Excellent customer service as well

Thumbnail of user dominickp52
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

They work great, no slop in the bars. Got them to combat the front end shake but apparently there's a different problem.

Reason I chose this business:

Used before

Thumbnail of user christopherk1528
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Easy website navigation. Hope this gets my baby back up and running again.

Quality
Thumbnail of user hunters236
2 reviews
0 helpful votes
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July 9th, 2023
Verified purchase

Easy site to find the parts I need. That it. Isn't feel like writing anymore to meet your 50 word quota

Reason I chose this business:

Familiarity

Thumbnail of user austinl287
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I have always had a great experience at revzilla, that's why I continue to come back. Customer service is top notch!

Reason I chose this business:

Product availability and customer service is unbeatable!

Service
Thumbnail of user zakg22
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Very easy to put on, connect the 6 pin then power wire to battery. Took 30 min or less. Works awesome!

Thumbnail of user douglasa545
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

A great product that installed snugly and out of the way. Lots more storage space than the slim appearance would suggest.

Reason I chose this business:

It's reputation and product selection

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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