• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user leonardv58
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Could get into the account i just established on you website, keep saying the site was either non existing or unavailable.

Reason I chose this business:

First one i found

Thumbnail of user jeanniez15
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase
• Updated review

I was able to find these pants easily and because of that particular brand, I knew they would fit correctly

I purchased a different brand first, and they did not fit. Revzilla allowed me to return them hassle free!

Reason I chose this business:

You have the pants that I wanted, Olympia fit me correctly, and you are a reputable company

Service
I had a hard time finding these pants
August 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

You have the pants that I wanted, Olympia fit me correctly, and you are a reputable company

Thumbnail of user joanl694
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I have been shopping with revzilla for several years now and each time I am very satisfied, from ordering to delivery.

Thumbnail of user richardb5151
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

It was easy and fast delivery, the windshield does help with the wind flow as its a must needed accessory for me to enjoy my ride on the freeway.

Reason I chose this business:

As this was the closets option for me as per the Puig website.

Thumbnail of user austine163
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Great site, thanks for doing it right.
I take care of many bikes and getting the right parts is key, you guys nail it every time with fat shipping

Reason I chose this business:

It’s my go to

Thumbnail of user joeb2773
1 review
0 helpful votes
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August 9th, 2023
Verified purchase
• Updated review

Received my order in 2 separate packages, as this was dropped shipped. Came quick and was exactly what I ordered.

Reason I chose this business:

Have dealt with RevZilla before and was very satisfied!

Great customer service and selection!
May 15th, 2023
Verified site experience
• Previous review
Thumbnail of user brandonp206
2 reviews
0 helpful votes
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November 19th, 2023
Verified purchase

Boots arrived in a couple days. Sizing guide was accurate and they fit perfectly. Never had any issues with an order that they couldn't fix.

Reason I chose this business:

Rewards program helps me afford gear and parts. Shipping is usually fast.

Thumbnail of user charlesv734
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Consistently, RevZilla has quickly gotten my orders to me, and their products are always in good order and cost effective.

Reason I chose this business:

Products and price. Unfortunately they didnt have the exact jacket I wanted, but then nobody did. The one I ordered was #2 on the list - RevZilla always seems to have great prices and their always quick to get them to me:-)

Thumbnail of user kylec932
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

It's the only place I need to go for everything Moto related whether its riding gear, bike parts, oils, etc.

Thumbnail of user edwarde462
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

After the first shipment it was damaged in shipping. I contacted support and they immediately sent out the new item.

The support agent was able to immediately get me a new item when the original was damaged in shipping before I ever received it.

Reason I chose this business:

Good price and the right size.

Service
Thumbnail of user jdizzlef
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Zachary helped me out with an issue I was having (after I messed up the order). These people are great!

Zachary helped me out with an issue I was having (after I messed up the order

Service
Thumbnail of user tylerq100
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Great product unbeatable price easy to use website great up-to-date tracking lots of consumer incentives with this company love it

Reason I chose this business:

Google search

Thumbnail of user ricardoc391
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Really happy with my headset
Can hear music when I go on rides and answer the phone and sounds clear!

Thumbnail of user daveh1344
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

The staff was very helpful in helping me choose the right combination of brackets and saddle bags for my bike

Reason I chose this business:

The ease of ordering

Thumbnail of user rolandr135
1 review
0 helpful votes
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September 28th, 2023
Verified purchase
• Updated review

Ordered new chain and sprockets for my YZ with 2nd day shipping. The order processed on Monday and I received them on Wednesday! Fit was exact and I was riding on Friday.

Reason I chose this business:

Their price was comparable to other bike suppliers and I had some Zilla cash to use...plus earned some more!

AlpineStars tech 7 enduro
June 12th, 2023
Verified purchase
• Previous review

Arrived earlier than expected. Well packaged. Great experience

Reason I chose this business:

Had some zilla cash to use up, so checked this site first for my purchase.

Thumbnail of user rickk557
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

I ordered a windscreen for my 2007 Kymco Agility 125 scooter. The screen and hardware are top notch and it was easy to install.

Reason I chose this business:

RevZilla had the best price by far! I could only find comparable windscreens out of Europe, making shipping more expensive than the windscreen itself. I was very pleased to place my order with shipping within the USA.

Thumbnail of user emmau169
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

My new tire was delivered pronto! I removed the wheel and took it to a nearby Cycle Gear where they mounted and balanced it right away for $25.

Reason I chose this business:

Able to have a tire shipped to an alternate location.

Thumbnail of user jorgec666
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Easy website to find what I need.good prices and options

Reason I chose this business:

I have good experience before

Thumbnail of user jeroldp9
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Always a grate experience on all orders fast delivery

Quality
Thumbnail of user adei2
Ade
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

It was simple, swift, and flawless shopping experience. I have concrete confidence now to shop with peace of mind and joy from Revvy

Reason I chose this business:

RevZilla is the famous, trusted and The home to all motorcycle gear, information,etc.

Thumbnail of user jamess8300
1 review
0 helpful votes
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September 1st, 2023
Verified purchase
• Updated review

Quick and easy experience, they have everything you need. Excellent customer service too. Check out their youtube channels too.

Reason I chose this business:

Support Daily Rider videos

Easy peasy
June 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Support Daily Rider Videos...

Thumbnail of user attilas19
2 reviews
0 helpful votes
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August 4th, 2023
Verified purchase
• Updated review

Great selection of products. Great prices. Fast shipping. Got exactly what I was looking for. Received it very quickly.

Reason I chose this business:

They had a face shield for my Shoei helmet that I really wanted.

Fast shipping. Great jacket
June 1st, 2023
Verified purchase
• Previous review

Great prices. Great selection of products. I ordered a larger size Alpinestars all-weather jacket in 3X large. Love the jacket. It's really nice.

Reason I chose this business:

I’ve purchased from Revzilla other times and my experience was always very good.

Thumbnail of user garyc2030
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Ordering from Revzilla is painless, they have all the info I needed to make my decision on what suit to get! And it got here on time!

Reason I chose this business:

I choose RevZella because of the reputation and wide selection of parts and accessories for both my ZX14 and Harley

Thumbnail of user jasons3550
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Repeat customer, happy to find the part I was looking for. Nice and easy website to navigate. Thanks!

Reason I chose this business:

Part difficult to find and decent price.

Thumbnail of user coles165
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Simple, fast, and good quality products. Have yet to be disappointed with Revzilla and I'm sure I never will

Reason I chose this business:

Has a huge list of products and its easy to find specific parts for any motorcycle

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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