• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user kentb529
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Thank you, Revzilla! I enjoy watching your internet content. I feel good about my purchases, and I would recommend their services to others.

Thumbnail of user steves3883
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It was easy the helmet fits good and it was everything they said it was.

Quality
Thumbnail of user jeffh2286
2 reviews
0 helpful votes
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February 15th, 2024
Verified purchase

Tons of selections for tank bags, great feature detail

Reason I chose this business:

Great user friendly webpage

Quality
Thumbnail of user richg251
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Fit perfect fast shipping always good transactions with revzilla

Quality
Thumbnail of user josepht1729
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great prices on these levers, online shopping and ordering experience was flawless.

Quality
Thumbnail of user matthewm2876
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Exactly what I thought it'd be! Fit perfectly and looks amazing!

Reason I chose this business:

Recommendation

Quality
Thumbnail of user michaelb11863
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Very satisfied with the ease of ordering, and the prompt shipping.

Reason I chose this business:

Previous ordering experience.

Reason I chose this product:

Favorable reviews.

Quality
Thumbnail of user lancem296
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Easy do deal with fast shipping as well as fair prices

Reason I chose this business:

Had what I needed

Reason I chose this product:

Perfect match

Quality
Thumbnail of user ryane443
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Installed the new Yoshimura exhaust the day it came. Only took about an hour. Difference in sound is incredible.

Thumbnail of user brianb3983
2 reviews
0 helpful votes
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April 5th, 2023
Verified purchase

Revzilla is always on point with the large selection and shipping. Saving money Zillacash is a nice touch also!

Reason I chose this business:

Large selection

Thumbnail of user jamesw6023
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Sale was good and shipping was fast. I just ordered the wrong size tire and have no use for it. 100% my fault.

Thumbnail of user alfredb244
3 reviews
0 helpful votes
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April 24th, 2023
Verified purchase

Easy peasy and especially liked the review for the product I ordered. My saddlebags were delivered in 3 days!

Thumbnail of user brendat416
2 reviews
0 helpful votes
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December 10th, 2023
Verified purchase
• Updated review

My son and I have shopped with Revzilla and had very good experiences with the good products we bought.

Reason I chose this business:

We know we can count on good products.

No problems with my orders as of yet
July 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My son recommended it

Thumbnail of user yeffersonc
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Nice purchase and good experience in the store. Good products

Reason I chose this business:

You always get the Best prices and products

Quality
Thumbnail of user williamm6120
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Parts were not as described in description pictures were deceiving

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user tylerk433
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

This is one of the best eCommerce companies I've ever worked with, and definitely the best motorcycle shop! I'll be a forever customer.

Service
Thumbnail of user dwainh17
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Bought two sets of Revi't rain gear one for me and one for my girl friend.
Now we won't get wet every again

Reason I chose this business:

RevZilla is always my go too for our motorcycle gear!

Thumbnail of user dst13
DS
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

This will be the 3ed helmet i've bought of Revzilla and I couldn't be more pleased. Great people to work with.

Reason I chose this business:

I've bought off of you before.

Thumbnail of user bradleym458
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Lots of power just need to find a belt to hold the power

Quality
Thumbnail of user royaa10
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good product and communication.
Have used them before and will use them again.

Reason I chose this business:

They have the items I need in stock and they're easy to work with.

Reason I chose this product:

Quality products I've been looking for.

Service
Quality
Thumbnail of user alexanderg636
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Very happy with the shopping experience, super helpful with the bike-specific parts finder!

Reason I chose this business:

The renown, and the only place with the right parts.

Reason I chose this product:

Good reviews.

Quality
Thumbnail of user billb2193
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I was able to talk with a knowledgeable person, and got question answered quickly and professionally.

Reason I chose this business:

Text message on sale items.

Service
Thumbnail of user seans1398
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great website easy to use fast shipping great prices

Quality
Thumbnail of user karlf162
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good price and in stock and lightning fast delivery.

Reason I chose this business:

Dependable and usually the best price and always fast shipping.

Reason I chose this product:

A good price on a decent helmet that fits my oblong cranium.

Quality
Thumbnail of user daniels2780
2 reviews
0 helpful votes
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October 6th, 2023
Verified purchase

I was unable to use the universal mounting plate on my 2022 KTM 890 Adventure. I ordered a sr9430 mounting plate and M5M per suggestion from Givi technical support.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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