• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user morgang199
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

This helmet is by far the best one I have ever bought! Worth every penny, def turns heads w this one.

Reason I chose this business:

RevZilla is the ONLY place I buy my motorcycle products. Always the best products for a great price and if there has ever been a need to contact customer service, they are easy to talk with and pleasant unlike any other call center. I will be a customer for life.

Thumbnail of user hectore53
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Always easy to use and very easy return processes when things don't fit…Easy tracking on the orders as well…

Reason I chose this business:

Ease of use and easy return policies…

Thumbnail of user ramonb157
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Youth-L helmet for my daughter is great. Its comfy for her and straps in nicely. She is really happy with product.

Reason I chose this business:

Lemmy and Spurg are awesome and I watched so many of Revzilla’s youtube videos when I was just starting to get into riding 5 years ago.

Thumbnail of user carls1050
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Delivery date proposal was fast and packed was delivered on time and in great condition would definitely order again with revzilla

Thumbnail of user zacharys567
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Quick fast in a hurry! Got me the oil i needed for the right price. It's always nice to have some.zill bucks in the bank too!

Thumbnail of user nicks1524
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

I don't order from anywhere else but RevZilla my favorite site has so many options and everything I need always my go to five star rating

Reason I chose this business:

Always my go to. I don’t search anywhere else you guys seem to have everything I want.

Thumbnail of user vicentec59
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Was delivered on expected day and my item (Scorpion EXO-R420 Face Shield) was the as expected for the online store. I am very pleased and happy for my new face shield.

Reason I chose this business:

The best place to get the exact item I need for my helmet.

Thumbnail of user willisw38
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Shipping was great, got my order in two. Packaging was top notch, as no damage at all to my exhaust.

Reason I chose this business:

Easy to navigate website helped.

Thumbnail of user mikew2333
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

My visor for my AGV Pista rr came in perfect condition with plenty of packaging. Purchase was quick and easy.

Reason I chose this business:

Had The visor i needed in stock

Thumbnail of user casw11
CAS
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Thank you for the 20% discount code, it is very thoughtful and I appreciate it very much. I will purchase from you site again for sure.

Reason I chose this business:

Because of availability and discount code.

Thumbnail of user jakew309
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Revzilla has awesome customer service and very fast shipping! I orderd the rs2 exhaust and arrived in only 2 days.

Reason I chose this business:

Revzilla has everything your looking for when it comes to dirt bikes. They ship fast and also have a rewards program called zilla cash. Highly recommended them!

Thumbnail of user antoniom655
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

The box was torn up when I got it and had holes. They item wasn't damaged and it got here in 2 days. So overall a good experience

Reason I chose this business:

It’s a well known spot

Thumbnail of user dennisl984
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Easy navigation and quick checkout and best prices I found locally and on line.

Reason I chose this business:

Price & free delivery

Quality
Thumbnail of user heatherr1244
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Got an email letting me know an item was in stock and bought it right away since I don't know how long it'll be in stock.

Reason I chose this business:

They are reputable

Thumbnail of user justint664
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Always a quick and smooth process. Having the ability to look for parts specifically for your bike is a plus

Thumbnail of user eatonb2
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

I ordered some small parts, like cleaners and break pads. Everything was good, but the packaging was wasteful. Huge boxes for each thing i ordered.

Thumbnail of user steveb3369
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Great site to shop on. Easy to use!
Good prices and quick shipping.

Reason I chose this business:

Long time customer

Quality
Thumbnail of user georgem3142
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Service
Quality
Thumbnail of user jeffc2286
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Probably some of the best customer service I've ever received thanks. Can't wait to buy from them again

Service
Thumbnail of user michaels12012
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Works better than any Congress person! Tire is well packed and, also works better than my cell service!

Reason I chose this business:

Some one paid me what they owed me

Thumbnail of user ronr944
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

It would be nice if you guys would put air bubbles and in my box came all beat up better packaging would be greatly appreciated

Thumbnail of user hellraisingvtecl
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I made the order for some tires around noon and the next day the tires where at my door. Did not expect that. A +

Reason I chose this business:

Several friends recommended the site

Thumbnail of user elih100
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Received everything fast and was what I ordered but was sadly too small and had to return. Ordered something else that should be here soon.

Reason I chose this business:

Well known.

Thumbnail of user sherrayw
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

I ordered a pair of gloves, helmet, and jacket. The jacket did not fit and was returned. However all of my interactions have been superb.

Reason I chose this business:

I'm new to the motorcycle world.

Service
Thumbnail of user scottn1009
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Went down, then I ordered the replacement parts here I'm thinking about a week or so, within a few days I'm back on the road again. Thanks RevZilla.

Reason I chose this business:

The part that got ruined was from RevZilla.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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