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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Quick, and have all that I need… and more!local business… I've been shopping here for several years and have not had any issues!
Great products, local brand
I ordered a smoked lens for my Simpson mod bandit and it came in perfect condition no issues or complaints
Reputable company from what I heard
Straight from the initial order, all the way until my order arrived at my door, I was updated thoroughly and notified when it arrived
Their gear is sickkkkk!
I love everything about Revzilla from the service to the site. My only complaint is the slow shipping times.
Variety of selection and products. Customer service and deep information on products with reviews. Countless perspectives and opinions available for different riders with safety as a goal.
Love ordering w/ Revzilla, easy returns and quality products
Wish they would have recommended an innertube, considering many bikes have spoked wheels. But overall not too shabby.
Parts availability and delivery time.
The order came on time and im happy with the service, but the product is faulty and I would like to exchange it.
I haven’t received a message back about it ye, unless this is it.
They are simple, I like the membership program and shipping is usually fast.
Great people to deal with always been very nice and very helpful. The unit they sent me I had to return the item.
My customer service lady was awesome.
Done business with them before. Great customer service.
Great people to deal with always been very nice and very helpful.
Done business with them before. Great customer service.
It was very good and came in very good condition. I caught it on sale and it was quite nice and wasn't beat up or anything like that.
Suggested by a friend.
Both were in great condition minus the boxes the helmet came in. Shipping was fast and smooth. Pretty seamless and good quality products!
Recommendation from a friend.
The price is right and shipping is supper fast, Unless the items were coming from third party vendor, Revzilla is good to go.
Order was placed and shipped promptly. Delivery within a couple days. All item were as described and were what I was looking for.
They had what I wanted.
Revzilla had the best selection, and most information on the product I purchased. (Renthal Fatbar Street Handlebars)
Best selection on moto parts
The products were a little pricey and one was defective and it cost me $9.99 to return the defective item
Saw it on the internet and all the parts were labeled for my bike made purchasing convenient
As always! RevZilla came through again. No problem with my order. Will most likely purchase again from RevZilla!
I needed to exhausts that we could not find anywhere else, Revzilla had them, and they were quick to get them to us, and very easy to work with.
THEY HAD WHAT WE NEEDED
Everything was super simple. Finding the right fitment and product was very simple. Only thing that could improve is if everything was free.
Availability. Reputation.
Product was out of stock when first tried to order. Put on list to get notification when back in stock and placed order. Very quick delivery.
Was informed with good insight of availability.
Previous experience.
Always helpful to watch the videos on gear reviews to see just how they look and sometimes how to assemble or use.
Video information very helpful
Easy shopping and a very fair and easy return policy. Made finding the right helmet easy even though it was a Christmas gift from someone else.
Looked up my order and fulfilled it no problem.
Easiest site to navigate.
Was help quickly to return a item. The rep reached out in a timely manner and help me with my return.
Help assist in returning a item. Fast and helpful response.
Great reviews
Easy to find and navigate the website and pretty easy check out just not the happiest about description of product compared to how it showed up
I have heard decent opinions so I decided to give a shot
They're great once I was missing a few small parts when I called and showed them a picture they immediately sent me the missing parts thanks
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
