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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The website is easy to navigate and the product videos are second to none when researching or deciding on which product is best for your need.
Great products and service.
Bought a helmet and a pair of gloves. Hell the helmet says ships in 2-3 business days and shipped the next day! Great customer experience!
A friend recommended me.
I have used Revzilla countless times, residing in NY and now CA, and I typically get things next day. You guys are on point!
Ease of use, fast delivery, breadth of products.
Kick $#*! experience and it showed up a day early. Thank you very much now I won't have to miss my toy ride. The kids will be so happy
Very happy with the pricing that RevZilla offered as well as the speed of the shipping. Best pricing for the product that I purchased!
I have done business in the past and have been very pleased
Easily found what i was looking for. Delivery was fast and tracking was up to date with delivery times.
Availability
Called to modify my order and they were able to help me with no hassle whatsoever. They were courteous and very helpful. Thank You!
As always good description and price, good information to help you make a wise decision would recommend to a friend any time
One stop shopping for everything I need
Don't receive any email but when I went to find out, I have the merchandise delivery already delivery
I lacked info. Looked to you. Gained info. Great selection. Excellent availability and prices. Thorough communication. Thank you
Very easy to navigate website with lots of products to choose from with hassle free shipping and returns. Great place to shop.
Large selection well laid out website
Contacted agent (who was very helpful) to confirm size form previous order. Your website makes it very difficult to observe previous orders.
Very helpful, but experienced long wait time for service person to answer.
Good selection of products.
Had item in stock that was looking for.
Multiple payment options shipped and received as they communicated.
Very happy.
Multiple payment options
My order was not shipped out within 24 hours as advertised. As soon as I called and talked to an associate my order shipped the next day.
Once I called and spoke with an customer service representative, my order shipped the next day.
I have delt successfully with RevZilla in the past.
I get so damn many of your adds on my phone. Also you guys rock.
I picked this up from my girlfriend. Her head is round-oval, and we looked for something light and comfortable. And red --- BRIGHT red. This one!
Customer service, great value!
Revzilla, you order, they stay in touch, they are very responsive if you have concerns. I really do not know what they can do better.
Found the parts I needed and ordered them easily. They arrived on time and I'm very happy with the product, the serve and delivery. Cheers
Have great history of purchases with Revzilla and will be a customer long into the future.
It's a great glove and well made. My problems with it 1) the thumb is too long and 2) it's too tight around the knuckles.
It's my go-to-place for every motorcycle equipment for years. Love their videos and the honest reviews on their site. Their customer service is great as well.
Easy to find, easy to follow website. Great info offered in the descriptions. Keep up the good work!
I have been a Revzilla customer for a while now, and I have never had any problems with the company. They stand behind their products and cater to their customers. Consider me loyal...
I received my item but it is a used item. I don't believe that was disclosed when I made the purchase.
Very easy to use website. I like how I was able to find all of the items I was looking for very quickly.
Ordered memphis shade's products and accessories. The service given to make sure I ordered the correct items was caring and patient.
Past experiences answering questions and quality if products. On-line reviews are awesome!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for sharing your feedback. We appreciate you taking the time to share your experience.