• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,014 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user jakeh393
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Ordered my jacket at ~8am on a Thursday and had it delivered by 3 pm the next day. Jacket quality is great, and having it that much sooner made it all the better.

Quality
Thumbnail of user kevins4025
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Always easy to find what I need and always fits.Always seem too have the parts I'm looking for at a reasonable price.

Reason I chose this business:

Have been good to me

Quality
Thumbnail of user seanj461
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Love the look and comfort of this helmet, matches my bike perfectly. The air vents above the visor make a lot of noise over 50mph, which is disappointing.

Reason I chose this business:

Previous buyer

Reason I chose this product:

The color matched

Quality
Thumbnail of user bryanw793
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Shipping box was a little messed up from the transit but otherwise great delivery time and product was exactly what I wanted

Reason I chose this business:

Return customer

Quality
Thumbnail of user stuarts445
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Great bag….tricky mounting system….the strength of the attachment points on the bag is as of yet unknown/untested….disappointed that this item is discontinued….i didn't know it when i ordered it so no apparent option to order more mounting straps….

Tried to order two more straps and was informed the item was discontinued….straps were unavailable…not happy about that

Reason I chose this business:

Saw the bag on the website…

Reason I chose this product:

Waterproof and the size I needed…

Service
Quality
Thumbnail of user davidf5243
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Good, same as always. The windscreen I wanted was in stock and shipped right away. It fit perfect and works great.

Reason I chose this business:

Long time customer.

Quality
Thumbnail of user kevinm5072
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Glad to see different purchasing options on RevZilla. Allowed me to make a spur of the moment purchase that I would have otherwise skipped

Quality
Thumbnail of user isaacl195
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Bought the Bell MX-9 to get back into riding dual sports. Great colors, comfortable helmet and the sizing chart was accurate for me.

Quality
Thumbnail of user ashleyf955
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I Got my son these riding shoes. He likes the looks (black/black) of them, says they feel comfortable and looks like sneakers. He's happy with them for sure. However, you're definitely paying extra $ for the name brand though, being there are plenty other riding shoes that offer the same amount of protection for less than $200.

Reason I chose this business:

Randomly came across on google searching for riding shoes

Reason I chose this product:

My son liked the looks of the shoe

Quality
Thumbnail of user joeye51
2 reviews
0 helpful votes
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October 9th, 2024
Verified purchase

Easy to order. Lots of information supplied by revzilla to help me make my decision. Your product videos are awesome

Reason I chose this business:

Fast shipping, great price

Quality
Thumbnail of user miked2743
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

I purchased product online, 2nd day delivery. Received verification and that was it. No notice of product being sent. I waited couple days and called customer service to inquire. Turns out the day inquired, it was delivered. The next day i was emailed that it just shipped, and later that same day i got told it was delivered. I sent an email back saying...yeah yesterday. Did all that make sense? Yeah now yall know how i felt

Nah

Reason I chose this business:

Used Revzilla before

Reason I chose this product:

It was in stock

Service
Quality
Thumbnail of user jasong2035
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Leo Vinci mid pipe cat delete.
Pros, way less heat, 5lbs less weight.
Cons at least for me, the exhaust is a bit grating and raspy now. Not the best for your neighbors at 6am going to work. Although the LC8 motor sounds like a bucket of bolts with the stock pipe or a raspy drone with an after market pipe, so no real middle ground on this that I have found yet.
Definitely louder but also cooler running and lighter.

Reason I chose this business:

Solid choice for dependable delivery.

Reason I chose this product:

Leo Vinci mid pipe cat delete.
Pros, way less heat, 5lbs less weight.
Cons at least for me, the exhaust is a bit grating and raspy now. Not the best for your neighbors at 6am going to work. Although the LC8 motor sounds like a bucket of bolts with the stock pipe or a raspy drone with an after market pipe, so no real middle ground on this that I have found yet.
Definitely louder but also cooler running and lighter.

Quality
Thumbnail of user madeshc1
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Got myself a new Daytona 660 and wanted to get a matching helmet and Revzilla's collection came in real handy. I forgot to add my Apt number in the address and the customer service helped me sort it out even though the order was in the middle of being shipped.
Thank you!

Got myself a new Daytona 660 and wanted to get a matching helmet and Revzilla's collection came in real handy. I forgot to add my Apt number in the address and the customer service helped me sort it out even though the order was in the middle of being shipped.
Thank you!

Reason I chose this business:

For vast variety of collection of trusted brands in one place

Reason I chose this product:

Wanted something with great airflow(Cuz Miami is hot!) and colors matching my Daytona 660

Service
Quality
Thumbnail of user ridefishr
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I purchased a new Badlands Pro jacket and pants. The jacket was too small you needed to replace it.Revzilla made it very plain simple and easy.

Reason I chose this business:

Been dealing with Revzilla for close to 12 years

Reason I chose this product:

I sold my Badlands to a relative of mine because he couldn’t afford a new one and it was in really good condition and I figured I’d buy myself something new klim makes great gear

Quality
Thumbnail of user collinm161
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Products that I ordered came on time & in perfect condition as if I was in the store picking them out. No complaints here, thanks Revzilla

Reason I chose this business:

They are cool, obviously

Reason I chose this product:

Bc I need to look cool too, obviously

Quality
Thumbnail of user leonardw279
1 review
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

Found the size bag i was looking for, good well known brand name, ordered it, 3 days had it in my hand, just what i wanted

Reason I chose this business:

You are the first ones who had this size bag i was looking for

Reason I chose this product:

Was looking for a little bit bigger bag than was offered, you guys had this one

Quality
Did not go through the 1st try, hoping it was messed...
September 9th, 2024
Verified site experience
• Previous review

Did not go through the 1st try, hoping it was messed up

Thumbnail of user rebeccax639
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Ordered for a gift. It was fast and easy. I have to enter fifty more characters to make this go through.

Reason I chose this business:

Recommend by a friend

Quality
Thumbnail of user jamesd5404
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Revzilla is always great! No need to look elsewhere. Plus they review 99% of the stuff they sell. Just amazing.

Quality
Revzilla is always great
April 14th, 2024
Verified purchase
• Previous review

Hard to describe perfection but you all have everything. The reviews were spot on. Product as described, shipped quickly, received quickly.

Reason I chose this business:

Best place to shop for anything related to two wheel action!

Reason I chose this product:

Liked design, Revzilla review sealed deal.

Quality
Thumbnail of user davidb12519
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Easy website! Fast shipping! Everything for the carb included. Bike started up and idled perfect after the job was done.

Reason I chose this business:

Had my parts in stock.

Quality
Thumbnail of user daler518
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Always easy, accurate & timely delivery. The online reviews are helpful. I shop with confidence & haven't been disappointed yet.

Reason I chose this business:

Past satisfaction

Quality
Thumbnail of user yarom1
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

There's no reason to go to any other website except revzilla, always had a great experience and found what I was looking for.

Reason I chose this business:

Cuz they have the greatest assortment of parts of mine as well as great customer service.

Reason I chose this product:

Product I've chosen had great reviews and was a good fit for my needs.

Quality
Thumbnail of user markr3980
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase
• Updated review

Easy to comparison shop. I knew what I wanted in a new pair of ADV boots, but needed help and advice on fitment.

Service
Quality
Cody was very helpful on the phone!
June 22nd, 2024
Verified site experience
• Previous review
Good helmet, still not quiet enough.
June 13th, 2024
Verified purchase
• Previous review

It was time replace my Scorpion 950AT, and I was hoping to find all of the features that I love in that helmet, along with some upgrades. Mostly, with worsening tinnitus, I wanted a QUIET helmet. All that needed to be less that $500, so I found the outdated Schuberth E1 on sale. In short, there are lots of things to love about it, but the E1 is not much quieter than my Scorpion.

Reason I chose this business:

For yea. The gear reviews and customer service are top-notch.rs, I have found everything I need at RevZilla.

Reason I chose this product:

Wanted a better and quieter helmet.

Quality
Thumbnail of user johnw8628
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Product was as described, came with all the parts, including handlebar mount. Shipping was excellent. It's a Garmin - what else can I say?

Reason I chose this business:

Had what I needed

Quality
Thumbnail of user harrys784
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Had issue with auto renewal. Auto renew did not occur as scheduled. Had to renew manually. Since RPM membership and REVER Pro memberships are now separate, also had issues with the REVER renewal as well because the transaction kept terminating before the promo code entry was complete. Had to contact REVER directly to have them add the promo code to my account.

Customer service was extremely professional and helpful. After walking through the renewal process problems, the issues were resolved to my satisfaction within 24 hours.

Reason I chose this business:

Renew RPM account as well as REVER Pro

Reason I chose this product:

As a longtime RevZilla customer, I appreciate the incredibly wide selection of products, fair pricing, and (generally) fast shipping. I’m also a big fan of the REVER App.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Had issue with auto renewal
July 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Renew RPM account

Fast, easy ordering and quick shipping
May 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

The exact battery that I needed was in stock and ready for shipping. Even better that it is on sale today as well.

Fair pricing, RPM cash and fast free shipping!
January 30th, 2024
Verified site experience
• Previous review

Fair pricing, RPM cash and fast free shipping! Yeah!

Always find what I'm looking for here
November 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great selection and prices, and the RPM membership benefits can’t be beat.

Great selection, great price and fast shipping
November 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have been eyeing these riding pants for over a year. Could not beat this Black Friday deal!

As always, fast and efficient ordering and RPM membership...
September 14th, 2023
Verified site experience
• Previous review

As always, fast and efficient ordering and RPM membership made the price even better.

Reason I chose this business:

Needed an additional Sena Communicator helmet mount for my Bell ADV helmet.

Good selection, great prices as always
August 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Prepping for a week-long trip down the Appalachian range at the end of September, and needed a good wet weather glove. Just in case.

Great service as always
July 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

REVER renewal

Thumbnail of user wadeh221
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

After the purchase it shipped quick, arrived in perfect condition and was super easy to install and now my bike looks awesome!

Reason I chose this business:

Cause it has the parts i need

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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