• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user shads25
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

The helmet visor was packaged in very small box without any packaging material. The box so small that the pressure of visor bent the box.

Reason I chose this business:

Had good experience before.

Thumbnail of user michaelm12548
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Two day delivery promised (expensive RPM membership) half of order showed up in two days, half took a week with no reason why.

Reason I chose this business:

Revzilla is usually awesome, but shipping times are slipping lately.

Thumbnail of user parths28
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Found accessories which are difficult to source in local market. Good International Shopping Experience! Revzilla is highly recommended

Good experience. Resolved the late delivery issue.

Reason I chose this business:

Availability of parts and International shipping option at affordable cost.

Service
Thumbnail of user betsyp95
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I ordered a new helmet and later I ordered a new headset for it. Both arrived quickly and in excellent condition

Reason I chose this business:

I don’t have any local atv shops

Thumbnail of user randyo252
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Customer service was quick to let me return a mistakenly ordered helmet for the right color I wanted

Excellent.

Thumbnail of user scottc2415
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Easy peezy lemon squeezy! The ordering process seamless. Correct part received in the promised time.

Reason I chose this business:

My son orders his motorcycle needs here.

Thumbnail of user ep474
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

No problem. Shipping fast enough. Wore helmet once so far seems fine. A little heavier than I'd like.

Thumbnail of user danh1425
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

My first time ordering from Revzilla. Got exactly what i ordered. Well packaged inside out.
Fast Shipping.

Reason I chose this business:

Reviews on YouTube & friends.

Thumbnail of user tanya3
2 reviews
0 helpful votes
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July 22nd, 2023
Verified purchase

Everything was good! My Built riding shoes arrived within a few days and they are very comfortable to ride in.

Reason I chose this business:

It’s less expensive for gear.

Thumbnail of user brendad1632
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Haven't tried in bike yet, but seem like they'll be ok. Touchscreen ability seems sketchy. Have trouble getting to work with any regular consistency.

Reason I chose this business:

Used before. Reasonable prices.

Thumbnail of user robertm8540
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Boots fit great! High quality! I ordered one size larger than normal and was very happy with the fit. Comfrotable boots.

Thumbnail of user javierv134
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I've been a customer orf Revzilla for 8 years.
Their team is kind, always willing to help and provide useful advice.

Reason I chose this business:

They have great service

Thumbnail of user sandrab3565
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

My new helmet showed up promptly and well packaged. Exactly what I ordered. Very happy with RevZilla!

Thumbnail of user leer467
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

My replacement Dunlop tires although arriving each on separate days still arrived ahead of their scheduled delivery date. Great going Revzilla!

Reason I chose this business:

The tires I needed were on sale as advertised in the email I was sent.

Thumbnail of user christopherh2020
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Shopping is easy. The product review videos are extremely useful. Even standard shipping was pretty quick!. Thank you.

Reason I chose this business:

Pricing, information, quality products and seamless process.

Thumbnail of user todds1016
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

I've been ordering parts and equipment from Revzilla.com for years. They have the best, easiest-to-use website.

Reason I chose this business:

Revzilla has a broad selection of parts, equipment, and accessories for all types of motorcycles and riding styles.

Thumbnail of user markp2964
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Needed a new tire, great price and shipped fast! Riding on it 5 days after I place the order. Thanks

Reason I chose this business:

Price and shipping

Thumbnail of user robertf3524
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

I've been ordering all of my aftermarket parts from Revzilla for quite a few years now. I'm very pleased so far.

Reason I chose this business:

Extensive selection at a good value.

Thumbnail of user toroo
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Smooth shopping experience. I love that you offer so many options for payment. Selection is great too.

Reason I chose this business:

Selection and price.

Thumbnail of user davidb10241
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Great quality stuff! Just be sure if you order men's jackets to maybe get 1 size bigger than normal.

Thumbnail of user johnnyl309
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Got what I ordered in timely fashion and prices are not too bad will use again if needed anything else

Thumbnail of user masonb166
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Fantastic windscreen! Looks great and is really clean. It fits with stock mirrors as well, so they're still able to fold up.

Thumbnail of user kenr544
Ken
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Great products and prices. The search bar does not work well. Making it difficult to locate what you want

Reason I chose this business:

I've shopped with Revzilla.com before and had good experiences

Thumbnail of user dianaf724
1 review
0 helpful votes
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June 1st, 2023
Verified purchase
• Updated review

Free shipping. Exact same O.E.M. Bearings that came on he bike, are the ones I received, In official Honda sealed packaging...Good price

Reason I chose this business:

Free shipping. Exact same O.E.M. Bearings that came on he bike, are the ones I received, In official Honda sealed packaging...Good price

P.S.Stop THE dang POPUPS on screen as I am trying to order parts

Stop THE FIN POPUPS
June 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Thumbnail of user theresep27
2 reviews
0 helpful votes
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May 31st, 2023
Verified purchase

Tried three pairs of riding boots. Third pair fit and will be kept. The other two are being returned. Easy process. Helpful customer service reps.

Service

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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