• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user tassiek1
2 reviews
0 helpful votes
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January 16th, 2024
Verified purchase

Always loved the quick shipping and friendly customer service at Revzilla.

Reason I chose this business:

Had the the selection of tires I wanted

Quality
Thumbnail of user jeremiahj107
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Great selection of parts, good prices and fast shipping. Makes working on and modding dirt bikes and ATVs a joy.

Reason I chose this business:

Availability and good prices

Thumbnail of user andrewd2044
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Always easy and reliable. My go-to place for all motorcycle related items

Reason I chose this business:

Always my preferred moto shop. Easy, reliable, and great youtube content!

Quality
Thumbnail of user oscarr385
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Order was received on time and the product was just what I expected. Thanks Revzilla!

Thumbnail of user michaell6607
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Easy website to use and got everything I need. Also very well developed website

Reason I chose this business:

I had a giftcard

Service
Quality
Thumbnail of user travisa213
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

MRA Windscreen smoked easy to put on the smoked color isn't too dark looks amazing on the bike worth every bit of the money!

Reason I chose this business:

Fast shipping hassle less

Thumbnail of user natv12
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Revzilla always has what I need and makes it super simple and convenient to get all items shipped.

Thumbnail of user sharonh2870
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Very easy process and I love the duffel bag I purchased

Reason I chose this business:

Great items for motorcycles

Quality
Thumbnail of user yvettel169
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

They love them and use them whether its cold or not :)

Reason I chose this business:

My Son’s request

Quality
Thumbnail of user juanz187
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Reflector fits perfect exact fit I love it everything I bought from revzilla is perfect I have no problems

Thumbnail of user rafaelr375
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Thanks very mush son muy atentos y me ayudaron con todo lo relacionado a mi compra

Reason I chose this business:

The best store

Quality
Thumbnail of user gerardn39
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Just picked up my Nightster and most would complain about the stock exhaust is not great, picked up the S&S exhaust and it shipped fast great prices and now my bike sounds AMAZING. Thanks Rev Zilla!

Reason I chose this business:

The best around

Thumbnail of user travish566
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

Awesome store with great prices! Also shipped super fast!

Quality
Thumbnail of user tamg12
Tam
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Found just what my husband wants and I really appreciated you explaining that I needed the SAE for his Harley.

Reason I chose this business:

I received an email from my husband with a wish list,

Thumbnail of user stevenr2118
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

I have ordered from Revzilla before. They always have what I need.

Reason I chose this business:

Repeat customer

Quality
Thumbnail of user ridewitgb
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Quick delivery. Ordered the package on December 22 and got it in December 26.

Thumbnail of user donalds1850
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Item is listed to ship in 24 hours. Ordered on August 7th. Did not ship until August 17th, and arrived on August 19th.

Fairly quick email response, but only offered $15 in Zilla Bucks. So to use this offer, I will have to "wait" for another order.

Reason I chose this business:

Stated availability.

Service
Thumbnail of user alexs2176
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I ordered a Cardo freecom and they sent the wrong one and it got returned and I haven't got my return 18 days later.

I contacted them and they never responded over 3 business days later.

Reason I chose this business:

I wont choose RevZilla for my motorcycle needs ever.

Service
Thumbnail of user majab17
Maja B. – RevZilla Rep

Hi Alex,

We are sorry to hear you didn't receive the correct item. For more immediate assistance with this kind of issue, please give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service. We'd be happy to assist you with this matter.

Thumbnail of user craigw948
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

No response,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Quality
Thumbnail of user darrellv47
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

It was easy to find what i needed. Now I'm just waiting on other parts so i can use the part

Thumbnail of user randyr836
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

I received the order promptly and the sale prices helped with my purchase

Thumbnail of user hollieo11
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

This order like amny others before it, has been hassle free!
Best customer service and never any trouble!
Happy in Harrison Township!
Hollie

Reason I chose this business:

Always have the bike parts and gear I'm looking for at a great price.

Thumbnail of user thomasy598
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

When I search for parts that go to my bike 22 pages come up and most of them are for other bikes.

Reason I chose this business:

Good price on battery charger.

Service
Thumbnail of user kyleo231
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Kinda had to go with a lot taller tire then I really wanted to because everything is out of stock

Reason I chose this business:

Was in hopes since we are in the same state the shipping would be fast

Thumbnail of user grizzlyb2
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Nice promo code to help me save $90 on my first order! Great product and easy to install as well.

Reason I chose this business:

Promo Code to save on parts

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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