• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user briank2391
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Love buying from your company. Im a repeat customer. Never had a problem. I'll buy again.

Reason I chose this business:

Price was better.

Thumbnail of user rickyw51
2 reviews
0 helpful votes
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December 3rd, 2023
Verified purchase

They had the parts I needed at a reasonable price Free shipping is always a plus.

Reason I chose this business:

They had the parts I needed at a reasonable price

Thumbnail of user gregg917
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

No problem with RevZilla, however the boots are a little small because I am unfamiliar with European
Shoe sizes.

Thumbnail of user stevel2658
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Ddddsssddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Quality
Thumbnail of user stevenm3091
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Ordered some parts for my 50th Anniversary YZ250F, they arrived hours before I got the call to go pick up the bike.

Reason I chose this business:

They had what I needed.

Thumbnail of user ianstiani
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Quick and easy. Everything went fine. I will order from revzilla again.

Quality
Thumbnail of user miken1356
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

It was an smooth experience, without any hiccups and a great price.

Reason I chose this business:

Justin of RideNow in Tallahassee, Fl recommended it.

Thumbnail of user jenniferf2622
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

I ordered shoes and recieved them the next day, when I expected several days to wait

Reason I chose this business:

It's one of my favorite retailers for motorcycle gear and products

Thumbnail of user bml2
BM
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Always a easy fast checkout. I usually find what i want and add more items to my wish list

Reason I chose this business:

I haven't ordered from this site in a while

Thumbnail of user tonys1778
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I was able to find an open box item that was in like new condition at a good price

Thumbnail of user jamesm8617
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

The price was right, and the jacket fits. For big guys like me, that is always a good thing.

Reason I chose this business:

Great prices and an easy to browse website.

Thumbnail of user jimg673
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Looked up what I wanted for my bike and was in stock so ordered it also was on sale

Reason I chose this business:

Had what I needed for my bike and was cheaper than other sites

Thumbnail of user justine429
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Good quality products and I received my order quickly

Thumbnail of user laurenc1171
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Order was on time, products were exactly what I was looking for

Reason I chose this business:

Lots of options

Thumbnail of user genef136
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Ordered new temperature sensor for my H-D. This was a perfect fit/replacement to the stock sensor

Reason I chose this business:

Easy access, quick shipment, low price

Thumbnail of user carlb1009
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Very good the stuff I got came in on time and everything was in good condition

Thumbnail of user alext1203
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

This is the best place to get motorcycle gear. I love the selection and brands that they offer.

Reason I chose this business:

Living in Alaska means I have very limited options to get motorcycle gear locally. RevZilla opens a world of options to me and the free shipping to Alaska is very convenient.

Thumbnail of user danield2335
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The process of choosing the grips I needed for my bike, ordering and shipping were all incredibly easy and I will definitely shop at RevZilla again!

Thumbnail of user randya493
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Web site said it would ship within the next 24 hrs. It took almost two weeks to arrive.

Thumbnail of user mr.glovesg
1 review
0 helpful votes
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December 31st, 2023
Verified purchase

Good shopping experience, prices and selection why I made purchase

Reason I chose this business:

Selection & pricing

Thumbnail of user patj298
Pat
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I found the tool I needed quickly at a good price and was delivered quickly

Reason I chose this business:

RevZilla always has what I am looking for at good prices

Quality
Thumbnail of user jamesb8832
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Ordered a fmf mega bomb for my kawi 250x and had it in 2 days, installed it and it fit like a glove.

Reason I chose this business:

It was in stock

Thumbnail of user lucianor46
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

Easy to place order and got within a quick timeframe to me.

Reason I chose this business:

Made it super easy to purchase and of course stood by their price match guarantee

Quality
I like that I always have something to find for my...
April 17th, 2023
Verified site experience
• Previous review

I like that I always have something to find for my bike on this website, and it usually gets to me within 2 days of ordering without paying for expedited shipping! Thanks revzilla!

Reason I chose this business:

Value and cost

Thumbnail of user elijahg178
1 review
0 helpful votes
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November 30th, 2023
Verified purchase
• Updated review

Amazing selection only thing I'd say would be please have more Zx-6R exhaust systems in stock pleaseeee.

Reason I chose this business:

Always have the right selection for the right price

Amazing website for all things motorcycle, very affordable...
June 23rd, 2023
Verified site experience
• Previous review

Amazing website for all things motorcycle, very affordable and always has multiple options!

Reason I chose this business:

Needed something quick and affordable after a mishap and Revzilla is always there for me!

Thumbnail of user bogdank19
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Super easy website, lots of inventory, good sells and i love the videos, Thank you, love it!

Reason I chose this business:

A lot of options

Sitejabber for Business

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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