• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user brentn88
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase
• Updated review

Item was as described and very well packaged. Delivered on time as stated. Would deal with again.

Reason I chose this business:

Had just what I was looking for at a great price.

Easy online shopping
May 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Tire selection and price plus’s free shipping.

Thumbnail of user kimberlyp1692
1 review
0 helpful votes
  • Send Message
December 30th, 2023
Verified purchase

I needed a last minute gift card, the site was very easy to use for this

Reason I chose this business:

Gear, gear, gear

Thumbnail of user eliasi20
1 review
0 helpful votes
  • Send Message
December 30th, 2023
Verified purchase

Received very fast, the tyre production date and performance as needed

Thumbnail of user anthonys3230
1 review
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

Super fast shipping and service. I will order from them again

Reason I chose this business:

Past experience

Thumbnail of user elliotr69
1 review
0 helpful votes
  • Send Message
August 17th, 2023
Verified purchase

Fast ship item worked well. Website was well made with options to easily find parts for your bike.

Reason I chose this business:

Shipping times, history of sales

Thumbnail of user dank1077
1 review
0 helpful votes
  • Send Message
September 29th, 2023
Verified purchase

BikeMaster turn signal for KLR 650 did not fit the bike, as the threaded mounting "bolt" was too short.

Service
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thanks for reaching out to us, DanK. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com

Thumbnail of user sophiaj267
1 review
0 helpful votes
  • Send Message
April 22nd, 2023
Verified purchase

I Love Revzilla, awesome selection, really feel like I'm buying from Riders, RPM cash is sweet. What more can you ask for?

Reason I chose this business:

Long history of buying from Revzilla, and the ZillaCash is a really nice perk.

Thumbnail of user davidb10312
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase
• Updated review

Always easy and smart at RevZilla! They always seem have the what i need for on my
Stable.

Reason I chose this business:

First place I look these days.

Revzilla is always good
June 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Bought tires here many time before

Thumbnail of user marcw317
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

I used my Points to pay 50% of the item. Love the service department cute girls, smart man.

Reason I chose this business:

Where else would u go... to ford?

Thumbnail of user timothyt857
1 review
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

Worked great. Got my order in plenty of time for Christmas

Reason I chose this business:

Had what we needed

Thumbnail of user barbarac3442
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Was surprised that I received my items before Christmas.

Reason I chose this business:

Have ordered in the past and was pleased

Thumbnail of user frankt602
2 reviews
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Easy to order,, thank you. The muffler's look and sound great.

Reason I chose this business:

Checking options

Quality
Thumbnail of user yaronn2
1 review
0 helpful votes
  • Send Message
December 22nd, 2023
Verified purchase

Always Great experience got my shipment as a replacement for my lost lock.

Reason I chose this business:

Competitive prices and quality

Thumbnail of user davidc8021
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

Purchased on line and it came with no problems. Replacing an old Nelson Bag with a new one.

Reason I chose this business:

Great products and service.

Thumbnail of user troys477
1 review
0 helpful votes
  • Send Message
May 9th, 2023
Verified purchase

I found what I wanted with help of the video reviews. Shipment was on time and packaged Well.

Reason I chose this business:

Good service

Thumbnail of user juane293
2 reviews
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

I bought a shield for tracer 900 easy to look for and it arrived in the indicated time

Thumbnail of user juane293
2 reviews
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

I bought a shield for tracer 900 easy to look for and it arrived in the indicated time

Thumbnail of user brado124
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Pretty easy to navigate. The filters help narrow down what I was exactly needing and wanting.

Reason I chose this business:

Best recommended motorcycle site and easy to find parts with it’s by bike filter.

Quality
Thumbnail of user francest392
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

Received everything on time, goods were excellent quality

Reason I chose this business:

On line search

Thumbnail of user anthonyc2871
1 review
0 helpful votes
  • Send Message
December 15th, 2023
Verified purchase

Easy and quick transactions, I would really recommend it to a family and friend

Reason I chose this business:

They use affirm as a payment method

Thumbnail of user tysonm67
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Bought things here and there from revZilla. Always what I need when I need it, with fast shipping!

Thumbnail of user dustinl198
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

Fast, free shipping, great prices.Easy to navigate website. As always great customer service.

Reason I chose this business:

Have been doing business with them for years now and always had great service, fast shipping and quality products. If they don’t have it you don’t need it when it come to motorsports.

Thumbnail of user mathewm168
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

The website was easy to use. Great price, and the product shipped quickly

Reason I chose this business:

Best price for the item.

Thumbnail of user josephm4462
1 review
0 helpful votes
  • Send Message
December 24th, 2023
Verified purchase

Helmet that I ordered arrived very quickly and was exactly what I wanted. Very pleased.

Reason I chose this business:

Good reviews.

Thumbnail of user danielv1244
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

Arrived on time, quality products 100% recommended

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?