• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user valeriaz11
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

The order was complete, they fulfilled what was offered and everything is perfect

Reason I chose this business:

Good prices!

Thumbnail of user urielv8
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I got the tire at 3pm a had it installed the same night... Looks awesome, thank you!

Reason I chose this business:

YouTube videos!

Thumbnail of user justinmb
1 review
0 helpful votes
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November 30th, 2023
Verified purchase
• Updated review

Had some issues with my order but they corrected them, thanks

Had some issues with my order but they corrected them, thanks

Service
Asked for my phone number and texted me a promo code...
December 21st, 2023
Verified site experience
• Previous review

Asked for my phone number and texted me a promo code for 10% off, entered the code and my card and it never applied the 10%off or gave a reason why it wouldn't. You owe me 10% back on this order!

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user vernw35
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Black Friday sale was awesome! Item received in a timely manner.

Reason I chose this business:

Great online resource!

Thumbnail of user abdalmgeda
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Thank you for shipping my helmet as fast as I expected you are the best.

Thumbnail of user heatherk1128
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

Web site was easy to use. Shipping was quick! Would highly recommend!

Reason I chose this business:

Got the link on my daughters christmas list

Thumbnail of user rickq70
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Only online site that assured me the battery was the right fit for my motorcycle.

Thumbnail of user mikeh2978
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Expected it on Friday and it came a day early! Exactly what I ordered!

Great communication skills and able to get me what I needed! Thx again!

Reason I chose this business:

Best place for bike parts!

Service
Thumbnail of user jimr1529
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Fast delivery, always had good experience with this company.

Reason I chose this business:

The speed of delivery, and i
Needed my parts quickly. Positive past experience.

Thumbnail of user dawns1717
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Quick and easy, item came in good time and great condition. Great product

Reason I chose this business:

It's what my son wants for all his gifts

Thumbnail of user williamm5676
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Found what I needed easily, ordering process was quick and painless. Delivery was super fast!

Reason I chose this business:

They had what I wanted in stock, and price was exceptional

Thumbnail of user williamw4268
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Good price. Super fast………………………………………………………………………..

Reason I chose this business:

Used before

Thumbnail of user robertos299
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

I think this product got to me in less than a week from ordering! Amazing.

Reason I chose this business:

They are the best.

Thumbnail of user roberta4122
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Found exactly what I was looking for and a lot more.

Reason I chose this business:

Previous buyer

Thumbnail of user richardg3476
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Got it fast and exactly what I ordered. No problems.

Thumbnail of user dangelob2
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I order the Yoshimura Rs4 dual exhaust system for my drz and it was delivered the next day. I couldn't believe it was delivered that fast.

Thumbnail of user dref5
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Package was on time and placed safely at my door. Quality of product was nice.

Thumbnail of user sebastiano52
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

It was easy to find my part, and came quick on a holiday week.

Reason I chose this business:

I tried another website and I am not sure if it is the companies fault or the manufactures fault, but I ended up waiting 3 months for the part and it still hasn’t come and there were no updates on the order status. They also have a confusing return page too. RevZilla had a nicer page and they get their shipments out pretty fast and they have a great selection of parts, especially for my bike.

Thumbnail of user aja153
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Package arrive earlier than expected. Quick and easy transaction. Highly recommended store.

Reason I chose this business:

Previous purchase and point system.

Thumbnail of user steveg2206
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Fast shipping, current tire date and good price! A+

Thumbnail of user geosomh
1 review
0 helpful votes
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November 27th, 2023
Verified purchase
• Updated review

Smooth shopping and checkout. I will definitely shop here again.

Reason I chose this business:

Had what I wanted.

Checkout a little complicated
November 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had what I wanted.

Thumbnail of user raymondo261
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

My order was small but it was processed like a big dollar order,

Reason I chose this business:

This was a test for future buys.

Thumbnail of user davidr6564
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Easy install and good quality product. Will give protection from drops and flying rocks.

Thumbnail of user alexc1794
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Ordering with RevZilla is fast, accurate and smooth.

Reason I chose this business:

Cause RevZilla is my go to site for motorcycle gear

Thumbnail of user nathanf434
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Awesome experience. Was amazing to receive my order so fast. Keep up the good work

Reason I chose this business:

They carry good quality racing equipment

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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