• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user andrews1249
2 reviews
0 helpful votes
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October 21st, 2023
Verified purchase

Quick and easy and great service, plan to order more in the near future

Reason I chose this business:

Long time folower

Thumbnail of user jeffs3049
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Placed order waited a couple days and received my order. All is good.

Reason I chose this business:

Because I did.

Thumbnail of user adriena19
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

If my jacket didn't get here when it did I might not have wore it on the day of my crash

Reason I chose this business:

Easily accessible

Thumbnail of user heathb86
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Good product great price great sound no background noise when on the phone while riding

Reason I chose this business:

The discount

Thumbnail of user arvanc
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

My first purchase with RevZilla and will not be my last! Thank you very much.

Thumbnail of user johnp6725
2 reviews
0 helpful votes
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July 15th, 2023
Verified purchase

Great place for all things motorcycle, have bought several things including tires and a helmet

Reason I chose this business:

Been good for me so far

Thumbnail of user isaach213
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Very good I recommend this product to others and wish to buy again soon

Reason I chose this business:

Because it was cheap

Thumbnail of user charlesd2009
2 reviews
0 helpful votes
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July 12th, 2023
Verified purchase

Quick and easy ordering and free shipping! I will always use Revzilla or cycle gear.

Reason I chose this business:

Great products for affordable price

Thumbnail of user ottof20
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Items shipped and were received in a reasonable amount of time. Items are as described.

Reason I chose this business:

Good selection, availability and prices.

Thumbnail of user cleonh2
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Thank you. Product came faster then scheduled. I will definitely shop with you guys again.

Good customer support.

Reason I chose this business:

Customer service.

Service
Thumbnail of user mattr735
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Easy process with a great product. The price was great and it shipped quick.

Reason I chose this business:

It is where I could find the product at a great price.

Thumbnail of user oliviap529
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

It was awesome! My son ask for a tire for his motorcycle, and the next day we got it! Wow!

Reason I chose this business:

My son said that he asked before for other products and he recommended it!

Thumbnail of user jessel428
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Great experience! Fast shipping and great results! Can't wait to order more parts from Revzilla

Reason I chose this business:

Making my bike look scary and fast!

Thumbnail of user markb5006
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Said it shipped in 1-2 business days…but didn't ship until the fourth business day.

Thumbnail of user gordons372
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Found them easy to order from and they had lots of helpful reviews and info.

Reason I chose this business:

Availability and prompt shipping

Thumbnail of user michaelh7054
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Ordering was simple and shipping was quick. Planning to order from here in the future.

Thumbnail of user lpj2
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Website is easy to navigate, helmet was shipped quickly and was received in perfect condition

Reason I chose this business:

Found on Google search

Thumbnail of user arthurb292
3 reviews
3 helpful votes
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June 1st, 2023
Verified purchase

You give me a discount code then tell me it doesn't apply to my order

Service
Thumbnail of user dv140
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My rosso 3 tire came the next day in California with the regular free shipping

Thumbnail of user dannyv169
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

These shoes are perfect, shoe size 13 and fit great and good for wide feet

Thumbnail of user naderh20
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great to buy from. Been a customer for a while now and they never disappoint

Thumbnail of user matthewf941
3 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Great selection to choose from and the videos / product reviews helped you understand the products.

Thumbnail of user marke2137
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Boots arrived on time and fit, which is always a challenge with a size 15!

Reason I chose this business:

Availability and discount.

Thumbnail of user brianh3050
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The order took a hot minute to come but it made it in good shape

Thumbnail of user daqueishal
2 reviews
0 helpful votes
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June 18th, 2023
Verified purchase

Easy to order. Cool items and different styles. Affordable price on items which I loved.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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