• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user andyb735
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

Great tires great price. If you find a better price they will match it and stand by there products

Reason I chose this business:

It’s the only place I buy my bike parts from

Thumbnail of user sergioo101
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Fast response through the live chat. You can't beat Revzilla's prices and shipping speed.

Service
Thumbnail of user hugoa103
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

Perfect fit and very warm. Good quality and great value

Thumbnail of user luiso259
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Part came in quick and the part was a perfect fit!

Reason I chose this business:

A good friend

Thumbnail of user timmo3
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

Just what I ordered. Thanks. Says I need to type 22 more characters so, thanks again.

Reason I chose this business:

Y'all had what I needed, thanks.

Thumbnail of user aadyc
1 review
0 helpful votes
  • Send Message
October 6th, 2023
Verified purchase

It was quick and easy and the delivery got here very fast.

Reason I chose this business:

Very trustworthy

Thumbnail of user jamesc6989
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase
• Updated review

Convenient with great selection. Lots of discounts as well.

Reason I chose this business:

I always check RevZilla first for great prices.

Fast and convenient
May 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

RevZilla has what I need.

Thumbnail of user kurta140
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Very satisfied with the processing time. Also, battery was carefully packaged.

Thumbnail of user treborl2
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

The ordering process was easy and they deliver to APO addresses. No complaints here.

Thumbnail of user robertom80
3 reviews
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Great place to shop for everything you in could possibly need on you're bike!

Reason I chose this business:

Ease of use

Thumbnail of user robertn2226
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Got the item 3 days earlier than promised…nice job.

Reason I chose this business:

Price. Have had good luck in the past.

Thumbnail of user kamaranl
1 review
0 helpful votes
  • Send Message
July 10th, 2023
Verified purchase

RevZilla has yet to disappoint. I'll continue to purchase from them for as long as I own a bike.

Thumbnail of user charliec340
2 reviews
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

You have what I want in stock! Good job! I was worried about fit but they are good! Thanks!

Reason I chose this business:

Had what I wanted!

Thumbnail of user yvem2
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Just had to buy the tubes, got the tires on and I am ready to ride! Thank you RevZilla!

Reason I chose this business:

Great prices, excellent products!

Thumbnail of user forestk16
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

The process was fast and easy to place and receive an order. I am so happy with the service.

Reason I chose this business:

I chose RevZilla because I do not have any good shops to get gear where I live.

Thumbnail of user carlosu77
1 review
0 helpful votes
  • Send Message
June 23rd, 2023
Verified purchase

So far so good! Had a plenty of selection and prices.found the style I wanted and jumped on them!

Thumbnail of user amandaf1368
1 review
0 helpful votes
  • Send Message
October 26th, 2023
Verified purchase

It was very easy to install. Looks amazing. I am happy with my purchase.

Thumbnail of user johnh9308
1 review
0 helpful votes
  • Send Message
October 26th, 2023
Verified purchase

Great site, easy to navigate with complete product specifications/descriptions.

Reason I chose this business:

Large selection of products and competitive pricing.

Thumbnail of user noahc299
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

All gear came within 1-2 days after purchasing and it was quick. Everything in perfect condition

Reason I chose this business:

Friends and my mom referred me

Thumbnail of user mikej1964
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

See the title. That says it all. Do i need to say more?

Thumbnail of user bridgetl142
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Very comfortable light weight. Looks great. I feel protected in this vest.

Reason I chose this business:

I like their service.

Thumbnail of user andreww2133
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

I have bought numerous items from RevZilla and it's always exactly what I've wanted. You guys rock!

Reason I chose this business:

I have family members that use them, they also agree.

Thumbnail of user robbieb139
1 review
0 helpful votes
  • Send Message
October 24th, 2023
Verified purchase

Good, fast delivery, nice product. Costly, but good product.

Reason I chose this business:

My grandson recommended it

Thumbnail of user hunterc186
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

It said I would take 2-3 it took 5-6 just took a little longer but great people

Thumbnail of user luisf511
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Excellent service! I do recommend everyone! Everything ok time just like I ordered

Service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?