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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Quickly shipped to me and exactly what I expected. Always have had good experiences with Revzilla.
Excellent and fast. Best price I could find. Will order again m.
Price and reliability.
Received on time and as expected, very happy with my service.
Love the selection and the 'exact fit' option for my bike.
Good selection of quality products.
Advertising a coupon code "on qualifying items" to new customer that sign up for email and sms then not having the coupon code apply to anything in the cart seems like false advertising of a discount. I spent enough time shopping that I continued the sale without the 15% off.
Good selection!
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The staff were professional and courteous and RevZilla's good prices a plus.
unintended double order - resolved
Found online
Good pricing, easy to use web site, quick shipping. Returning customer.
Competitive price, availability of the tyre brand I was looking for; fast and free shipping.
Nice website; many brands, free shipping.
Package was well package. Received my order quickly.
They have great products
Great parts at great price! Love the review videos
Always easy and love the savings with RPM. So worth the membership!
Quality and I light the reviews
The return process is simple and I was refunded the next day.
Used the chat option to ask why only 2/3 items were shipped. CSR fixed issue and was able to track the "missing" package, which got delivered with the other 2 items.
Fast shipping and a good quality product at a decent price
Dealt with them before
They were very helpful and di what they could for more order.
Will let others know that you're service was great
Because I googled what I needed and you came through with an awesome product that works for my bike.
Great price on my tire and delivered as promised. I will purchase again
Got what I ordered, quick shipping, would buy from again.
The tire came in great shape and it was delivered fast.
Customer serive wasn't great because I contacted them regarding my order not being delivered even tho the tracking said delivered and they couldn't help me out. They told me I had to wait 3 days in order for them to start a missing package investigation. So I saw a UPS driver and I flagged him down and asked about the package. He then informed me that on my tracking it says ups sure post delivery he then explained that it is delivered at the post office then they do the final delivery. If customer support knew that information it would have saved me plenty of time and hassle in finding a ups driver.
Thanks! Exactly what i was looking for at the best price
It seems like you sold me email address. All I wanted was confirmation.
Fast delivery, good price and very easy website.
Loved it
Easy website. Good value
Good prices and amazing customer service, i go out of my way to use revzilla
Fast shipping and great customer service
Look as described, not installed yet. Will see once new headlights are in Jeep.
Internet search
Love how they sent the product very quickly. They took care of packaging very well also.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
