• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,580)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user mikes4408
1 review
0 helpful votes
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June 14th, 2023
Verified purchase
• Updated review

Always fun to peruse the site and ordering is great as always!

Reason I chose this business:

Always love browsing the site and looking for items to make my two wheels experience more enjoyable.

Fast, quick and simple
May 12th, 2023
Verified site experience
• Previous review

Fast, quick and simple. Love the user interface, it's clean and not busy or confusing

Reason I chose this business:

So glad I found the site and Youtube channel. You need a Western NY location soon!

Thumbnail of user billh1482
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Always a good experience. Easy to order. Will remain a happy customer.

Reason I chose this business:

Previous customer.

Thumbnail of user garrettg102
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Purchased some clothing and a helmet and the box was open and product falling out upon delivery.

Thumbnail of user nickh1006
1 review
0 helpful votes
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June 12th, 2023
Verified purchase
• Updated review

Ordering was easy. I got a quality part in a timely manner.

Reason I chose this business:

Good deal on the axle.

Ordering was easy
June 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good deal on the axle.

Thumbnail of user robertb4060
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Always quick, easy, and convenient. And having a RPM membership saves money.

Reason I chose this business:

I'm a past customer and RPM member.

Thumbnail of user keving1620
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Was given a promo code for 20% off and it was rejected.

Thumbnail of user barrys698
2 reviews
0 helpful votes
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April 8th, 2023
Verified purchase

Very easy and great pricing great first time experience will use again

Reason I chose this business:

Ease of shopping

Thumbnail of user scottx372
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Dislike being told that if I don't complete your stinking review that I will be blocked out.

Reason I chose this business:

Good customer service

Thumbnail of user jessew634
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

It's nice when things go as they should. It was a easy process

Reason I chose this business:

Good review

Thumbnail of user tiffanyg221
2 reviews
0 helpful votes
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October 1st, 2023
Verified purchase

Will buy this helmet again, fits perfect. Shipping is fast

Thumbnail of user elieg14
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Very good and fast service they take care of there customers

Thumbnail of user darina43
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Good experience with no problems. Competitive pricing and quick shipping.

Thumbnail of user patrickg1119
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Order was purchased and delivered in a short time frame

Reason I chose this business:

They have what I need at s reasonable price.

Thumbnail of user timi102
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

The website is easy to navigate and the order arrived very quickly

Thumbnail of user brade168
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Quick and easy online ordering and delivery. Would recommend them to others.

Reason I chose this business:

Part needed was in stock

Thumbnail of user mikel2269
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Ordered, arrived next day... My bike now sounds like a real bike...

Reason I chose this business:

You had what I needed

Thumbnail of user nikolaosk30
2 reviews
0 helpful votes
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May 29th, 2023
Verified purchase

Easy and fast to order great service with an easy return policy.

Thumbnail of user dons1127
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Windscreen came very well packed in air bags. Received in perfect condition.

Reason I chose this business:

They had what I needed

Thumbnail of user nickc377
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fast delivery and very easy return process. Revzilla goes above and beyond

Thumbnail of user walterc507
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Delivery of product was lightning fast. Almost too fast. Good job Revzilla!

Reason I chose this business:

Usually have products I need.

Thumbnail of user pamelao778
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Excellent service
Return policy is excellent and professional staff. I'll be back

Reason I chose this business:

Return policy and effective positive service

Thumbnail of user abiv128
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

They had what I was looking for and the shipping was great!

Reason I chose this business:

Because I like to go fast

Thumbnail of user stephaniem3215
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Great! Easy and free shipping :) Shirt arrived and my husband loved it!

Reason I chose this business:

Husband loves to ride!

Thumbnail of user terriw75
3 reviews
0 helpful votes
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May 14th, 2023
Verified purchase

Awesome...easy and quick! Great selection room, competitive pricing and crazy fast shipping!

Reason I chose this business:

Cost, reliability, and items in stock.

Thumbnail of user marthau579
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Awesome experience and they got what i need and came in fast

Reason I chose this business:

They have what I need

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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