• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,580)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user nathanj388
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Had fast deliveries and found everything I needed.

Reason I chose this business:

They seem reliable

Thumbnail of user jonnyg25
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Easy return on helmet that would not fit and great help on finding one that would, thank you

Service
Thumbnail of user daveg1129
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Order was as described and shipped faster than any Amazon order

Thumbnail of user monkeeboyo
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Quick and simple. Shipping rate to Hawaii is nice and low.

Reason I chose this business:

Quick turn around to get the part I need fast.

Thumbnail of user danielh2832
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Shipped safe and secure and arrived before the summer motorcycle trip!

Reason I chose this business:

Everything motorcycle!

Thumbnail of user jamesb8277
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Shipped and received fast under a week it a holiday weekend.

Reason I chose this business:

Always have

Thumbnail of user mykron
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Great it's easy to look for parts that you know it's going to fit… keep up the great work

Reason I chose this business:

Website has a lot of parts plus the reviews on those parts that you are looking for

Thumbnail of user bobh1664
Bob
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Love revzilla.com great prices and free shipping.Easy to navigate website.

Reason I chose this business:

Great prices

Thumbnail of user sonnyr32
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Fast shipping and well packed easy to deal with, received everything as ordered.

Thumbnail of user scottm3405
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

I received my order Lin a timely manner, however, no tracking was provided.

Reason I chose this business:

Easy to navigate site.

Thumbnail of user pellumbh
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Good selection and reasonable prices. Very helpful information on how to properly size.

Reason I chose this business:

I shopped with Revzilla in the past and was happy with my experience. Keep up the good work.

Thumbnail of user robertm8654
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Order was prompt. I like the opportunity to return items. Good selection.

Reason I chose this business:

Selection, return Policy.

Thumbnail of user matthewes
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Good good good good good good good very good good cool

Reason I chose this business:

A friend told me

Thumbnail of user jeffreyg902
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I ordered the item online and was shipped the following day.

Reason I chose this business:

Always good service and had some credit.

Thumbnail of user dylanf215
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Half of what I viewed was out of stock. Very annoying.

Thumbnail of user johnf5018
1 review
0 helpful votes
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August 12th, 2023
Verified purchase
• Updated review

Great experience as always. Was looking for a new pair of boots and found a pair at a great price!

Reason I chose this business:

Return Customer

Found a great deal on a jacket and couldn't pass it...
July 3rd, 2023
Verified site experience
• Previous review

Found a great deal on a jacket and couldn't pass it up!

Reason I chose this business:

Return Customer

Found what I needed quickly and everything was in stock
June 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Customer

Found exactly what I was looking for very quickly!
June 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Customer

Great customer service from the Gear Geek on what armor...
May 8th, 2023
Verified site experience
• Previous review

Great customer service from the Gear Geek on what armor I needed to finish our the protection in the jacket and pants I ordered and a great overall price for the gear I needed.

Reason I chose this business:

I always come here first to find the motorcycle accessories and gear I'm looking for!

The helmet I chose has the features I was looking for...
April 17th, 2023
Verified site experience
• Previous review

The helmet I chose has the features I was looking for in a modular helmet and was a great bang for the buck!

Reason I chose this business:

Return Customer

Quickly found the items I was looking for
April 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Customer

Found what I was looking for and prices were as expected
April 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Return Customer

Thumbnail of user roberts8781
2 reviews
0 helpful votes
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May 18th, 2023
Verified purchase

All good. Items arrived in a timely manner and good value

Reason I chose this business:

Used before

Thumbnail of user rickp506
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

I received what I ordered in a short time as expected.

Reason I chose this business:

Large varety

Thumbnail of user bobg1001
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Excellent choices, easy ordering and price plus trusted information and advertising.

Reason I chose this business:

Kawasaki 650 S Engine Guards

Thumbnail of user evanw194
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

2001 RM 250: Just what was expected, great fit, great sound

Reason I chose this business:

Great reviews

Thumbnail of user jakem665
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

Ordered some new riding boots and I was surprised with how quickly they arrived.

Thumbnail of user johnj4324
2 reviews
0 helpful votes
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September 9th, 2023
Verified purchase

Everything i needed and more
Hope it ships soon ;)

Service
Thumbnail of user nicholasd153
3 reviews
0 helpful votes
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September 9th, 2023
Verified purchase

Received my order when it was stated for arrival.
Great experience.

Reason I chose this business:

Price, product, quality, and speed.

Thumbnail of user garyk1174
2 reviews
0 helpful votes
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September 8th, 2023
Verified purchase

Fast service, great website for easy ordering. Shipping notice is helpful.

Thumbnail of user kramerl1
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Great website. Very easy to navigate and refine searches

Reason I chose this business:

Great selection great product

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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