• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
326

Instant Feedback

85,452 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,572)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user jamesm8870
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

As always RevZilla shipped quick, much faster than most other companies.

Reason I chose this business:

They usually have what I'm looking for, parts, apparel or riding gear. Great videos and their customer service is the best!

Thumbnail of user toddm967
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Quality merchandise, super fast delivery. Was a pleasure

Thumbnail of user tonyt1056
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Faster the expected delivery and exactly what i was looking for.

Reason I chose this business:

Best gear around!

Thumbnail of user richardx446
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Received the products I ordered, and they were in good condition as usual.

Reason I chose this business:

Shopped here before and got quality service and products.

Thumbnail of user calebp131
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Nuff said…………………………………….…………………………….::: :// /:.:::::

Thumbnail of user rondad67
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

It's a breeze shopping with you guys. Thanks for everything

Reason I chose this business:

It had exactly what I was thinking of getting

Thumbnail of user geoffreyf87
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

The return/exchange process was easy and efficient.!

Reason I chose this business:

Had received a gift and needed to exchange for a larger size.

Service
Thumbnail of user bh526
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Love this site, won't go anywhere else for gear. Can't beat the prices and deals.

Reason I chose this business:

Best prices and perks.

Thumbnail of user rustyr55
2 reviews
0 helpful votes
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June 27th, 2023
Verified purchase

No matter what I ordered from you guys it's always a nice experience.

Professional

Reason I chose this business:

Once I started getting into adventure riding with my son I looked on line and discovered you guys and the rest is history.

Service
Thumbnail of user davidt3765
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Pleasant experience, prices were also very good on the parts/accessories I ordered

Thumbnail of user raymundc9
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Price adjustment of helmet on sale. Easy and quick process.

Representative was friendly and knowledgeable. Quick

Reason I chose this business:

Customer service. Good availability

Service
Thumbnail of user trentons13
2 reviews
0 helpful votes
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June 26th, 2023
Verified purchase

Quick shipping quality parts huge selection decent pricing

Reason I chose this business:

Fast shipping

Thumbnail of user kadinp1
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

I got the item much faster than expected! Nice job

Reason I chose this business:

Abundance of items, great selection

Thumbnail of user ozzym6
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Great motorcycle shoes and the order went through relatively quick

Reason I chose this business:

I have ordered these shoes before and love them

Thumbnail of user stephaniem3183
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

2nd time I purchased from Revzilla, no problem. Item arrived before any updates from carrier.

Reason I chose this business:

Had what I wanted

Thumbnail of user jasonu436
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Quick and easy. No problems ordering or receiving. Would recommend

Reason I chose this business:

Heard from a buddy

Thumbnail of user marym7091
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Received my order in a timely manner! Super fast shipping.

Reason I chose this business:

Pricing, availability, and shipping.

Thumbnail of user jacksong87
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Must've been a busy month. Practically every helmet I clicked was sold out

Service
Thumbnail of user hugoy11
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

There are so professional and efficient with the products

Reason I chose this business:

They have everything

Thumbnail of user tonyd1319
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Lots of great info on their site and they delivered what I wanted very fast. Thank you!

Reason I chose this business:

The info videos on all the top products.

Thumbnail of user davel1062
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I restore older bikes and finding parts is usually a pain. Once again Reveille came through

Reason I chose this business:

Parts availability

Thumbnail of user chrisb3709
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Tough to complain but it did take a while before the tires were shipped.

Reason I chose this business:

Tire availability

Thumbnail of user jimp1313
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Super quick! One week and bam it's here! Definitely using this website again!

Reason I chose this business:

Looked online, saved a $100.

Thumbnail of user ricardoc401
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Quick, fast, excellent price, the best service i have received

Reason I chose this business:

Internet recomendation

Thumbnail of user kylem940
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Love this site they always ship fast and easy to deal with

Reason I chose this business:

My favorite motorcycle gear website

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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