• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,448 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,571)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user troye124
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Received my order in a timely manner and they had everything I needed.

Thumbnail of user hfm2
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Ordered products, received them. All steps of process I was notified on.

Reason I chose this business:

Came up on the web search. Free shipping. Chose over other service which was a tad less but quicker shipping. I want it now!

Thumbnail of user scottj1458
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Products arrived in 2 days! One of the few places I could find a tall jacket, and it fit great.

Called to ask their opinion on selecting the correct size in a tall jacket and upon arrival the jacket fit great.

Reason I chose this business:

Good reputation and price.

Service
Thumbnail of user trevzillat
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Buy stuff all the time, never once had an issue and shipping is always quick

Thumbnail of user jakem641
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Shipped quick, fit perfectly, chain was the exact length I needed. Awesome parts!

Thumbnail of user erniesv
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Excellent. Open box buy. Saved lots of $. Nothing missing.

Reason I chose this business:

Price, shipping time. Ease of ordering

Thumbnail of user anthonyz630
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Easy experience. I would recommend it to anyone that has a stock headlight.

Thumbnail of user malayr1
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I like there style, quality and they had my size 10 in pants.

Reason I chose this business:

Quality and style is a plus

Thumbnail of user tylerm737
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Excellent service! Very fast shipping no hassle easy to deal with.

Reason I chose this business:

Fast service, shipping, and quality parts.

Thumbnail of user jesseg528
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Taylor specifically is awesome and gives the best customer service! Thanks guys!

Reason I chose this business:

Previous customer

Thumbnail of user eugenek199
2 reviews
0 helpful votes
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April 27th, 2023
Verified purchase

I am re ordering as was too small. Casey did a great job for customer service.

Reason I chose this business:

Son recommended it

Thumbnail of user quinnyv
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Nice windshield upgrade easy purchase fast shipping

Reason I chose this business:

Found it on google

Thumbnail of user brianp2047
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

5 Star service! Painless return and even received some bonus bucks!

Thumbnail of user jodyj127
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I appreciate that you are starting to stock more women's gear in extended sizes.

Reason I chose this business:

Because the items I’ve been looking for were available on your website.

Thumbnail of user richards5513
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Exactly as expected, easy install, long overdue mod.

Reason I chose this business:

Ease of use, rewards, accurate fitment, install videos easily available

Thumbnail of user jeffw1711
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I ordered the tires and received them in just a couple of days, fast shipping!

Reason I chose this business:

I’ve ordered several times from Revzilla and will continue to. Happy with prices service and shipping.

Thumbnail of user ernn1
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Highly satisfied with delivery, quality and price.

Corrected my deliver-to address error without issue.

Reason I chose this business:

Previous customer

Service
Thumbnail of user excellentk
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Easy and great quality! Will shop here again! Yay!

Reason I chose this business:

Great reviews

Thumbnail of user stephenk1496
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Revzilla always treats me right. I received my Sena intercom very quickly.

Reason I chose this business:

Ease of making the transactions.

Thumbnail of user maalimt
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Oder came super fast and in mint condition I Will be use them again.

Reason I chose this business:

I heard of them through a friend

Thumbnail of user evanc260
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Fair Prices and fast shipping. Would buy from again.

Reason I chose this business:

Parts availability and cost

Thumbnail of user wesleyh238
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great experience and easy to find what I'm looking for.

Reason I chose this business:

Great products and great prices!

Thumbnail of user johnd7940
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Awesome products and the site's accurate descriptions of it's fitment is truly a big plus.

Reason I chose this business:

Wide range of products available and accurate item descriptions and fitment.

Thumbnail of user deveryd
3 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

Site is very user friendly and easy to navigate. Agree!

Thumbnail of user melissai732
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase
• Updated review

Good stuff! I was very happy with his quick it came and the quality!

Reason I chose this business:

Heard about it from a friend.

Good stuff
April 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Heard about it from a friend.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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