• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,448 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,571)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user wilhelmh9
2 reviews
0 helpful votes
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April 26th, 2023
Verified purchase

Quick and easy to shop fast delivery nice quality thank you

Reason I chose this business:

My boot size

Thumbnail of user davidc8023
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Awesome. Had what I needed. It was delivered at my home in 2 days

Thumbnail of user samd940
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

I must live near a warehouse because delivery was next day!

Thumbnail of user chadk322
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Returning customer
Always excellence from Revzilla

Reason I chose this business:

Returning customer
Always excellence from Revzilla

Thumbnail of user milesl45
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Nice...what else do u want me to say. Need 14 more characters

Reason I chose this business:

Had what i wanted

Thumbnail of user bryand501
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I've purchased lots of gear from Revzilla, always a great experience.

Needed to return an item that didnt fit. No hassles, and i had a replacement that fit very fast.

Reason I chose this business:

Has what I need.

Service
Thumbnail of user qf
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Awesome as usual. On time and excellent service. Love Revzilla! Ready for some summer fun!

Reason I chose this business:

Product availability and shipping is always great!

Thumbnail of user hendras6
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Never been disappointed by RevZilla.
Superb response.
Outstanding services

I asked for their recommendation and feedback on certain parts or apparel fits.

Reason I chose this business:

It's been my main source & reference for apparel & part online shops.

Service
Thumbnail of user ap571
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Comfortable shoes and great for riding your motorcycle

Thumbnail of user tylerg433
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Awesome great service will definitely use again for parts

Thumbnail of user paulb4538
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

The credit card order page was glitzy. Other than that all good.

Reason I chose this business:

Easy to use website and lots of reviews on products.

Thumbnail of user trevord227
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Fast delivery. Looking forward to using the bag on a few trips this summer.

Thumbnail of user wyattm70
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Deal went well. Like the product. All dealings with RevZilla Positive.
Thank you.

Reason I chose this business:

Good previous dealings.

Thumbnail of user winniey
Winnie Y.
4 reviews
7 helpful votes
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June 25th, 2016

Easy to navigate. Very informative product review from their videos. Fast delivery.

Thumbnail of user malcolmsg
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Received tires the next day. Thank you very much. Great service.

Thumbnail of user jenne158
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

So far it went pretty smooth, received them in a couple days. Ready to install and start riding

Reason I chose this business:

Need tires for the upcoming summer season

Thumbnail of user dougs928
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Ordered online and had it shipped directly to dealer for installation.

Reason I chose this business:

Liked product and price.

Thumbnail of user ge50
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Quick shippers, get what you order in a timely manner, excellent quality

Reason I chose this business:

Recent purchases

Thumbnail of user bains2
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy order great price and quick delivery I will be ordering from them again.

Reason I chose this business:

Repeat customer

Thumbnail of user davel1018
1 review
0 helpful votes
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April 24th, 2023
Verified purchase
• Updated review

Great company. Very helpful and returns are easy as well

These guys are great
March 16th, 2023
Verified purchase
• Previous review

Over the past 6 years I prefer to buy all my buy parts (thousands of dollars) wity Revzilla. The prices are are low as they get and let's face it we all shop around when it comes to big ticket items (exhausts. Tuners, tires etc) so you know what every item on your personal wish lift goes for. The items usually get here within a week (many times a day or two) and if there is any issue, returns are very easy. (most) of the staff does seem to know a thing or two about bikes as well!

Thumbnail of user diegob122
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Everything came in time and well shipped as it should.
Thank RevZilla

Thumbnail of user colew84
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Everything is setup very nicely and ships quickly!

Their return policy is perfectly fair, they are responsive, and all of my return experiences were perfectly pleasant.

Reason I chose this business:

They’ve got a ton of great reviews on their site, and a large selection of items to cater to any rider.

Service
Thumbnail of user maryw3693
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Fairly easy to navigate the website for gift certificates or cards.

Reason I chose this business:

My daughter requested this website for a gift card for her birthday

Thumbnail of user gabrielm582
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Placed an order and it was shipped almost instantly on the same day

Service
Thumbnail of user gregr814
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Works as intended. A must have for servicing perches.

Reason I chose this business:

Repeat customer.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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