• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1605
  • Quality
    5581

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,444 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,570)

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Reviews that mention popular keywords

customer service (3215) shopping experience (1015) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user gregorys1354
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Ordered rain seat cover. Received wrong one. Was taken care of right away

Service
Thumbnail of user ericl1614
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Always a pleasure to buy from revzilla. Thanks again

Thumbnail of user stonec17
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fast shipping! Always my go to for any motorcycle gear

Reason I chose this business:

Because it’s the best place to find gear

Thumbnail of user bena569
2 reviews
0 helpful votes
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March 19th, 2023
Verified purchase

Brooke followed through with a complicated exhaust issue, she is fantastic.

Thumbnail of user jarvism39
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My product ship within a reasonable time and work perfectly

Thumbnail of user sebastianu11
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Quick and easy, i would recommend this to everyone

Thumbnail of user jerryw845
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Order motorcycle tire,received it in 2 days,great price and wonderful customer service

Thumbnail of user carolm3080
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The product was delivered on time. I would recommend Revzilla to others.

Customer service took care of my returned product and was very helpful.

Service
Thumbnail of user rebeccaw1864
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Easy checkout. Always find good deals on the products I want and need. Great selection.

Thumbnail of user carlost274
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

This rain sock fits the m8 117 stock air filter perfectly.

Reason I chose this business:

Always fast and great!

Thumbnail of user nicholasm986
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Super easy & great shopping experience. Will definitely shop again for my future gear. Thanks guys.

Thumbnail of user oscaro125
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Original products, faster delivery. I found a lot of stuff for my BMW.

Thumbnail of user edx94
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Great value! Already placed another order and expecting to arrive in a couple days.

Thumbnail of user jenniferf2381
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Nice feature to alert me that product was available

Thumbnail of user jorgea475
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Everything was received as expected and quickly. I would recommend.

Thumbnail of user erich2306
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Order placed. Receives 2 days later. Fast shipping. I love it.

Thumbnail of user josea1550
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Bought what we wanted and received it efficiently.

Thumbnail of user melissam3456
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Good selection of colors and sizes also different face shields available

Reason I chose this business:

Large selection of Helmets

Thumbnail of user scottg1798
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy process...searched, found what I wanted, and bought...delivered on time...no hassle...Thanks!

Thumbnail of user willh439
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Well programmed site for parts to align with type bike year/make/model etc

Reason I chose this business:

Parts not found elsewhere

Thumbnail of user bartoszg7
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Quick and easy purchase. Product shipped quickly. Would recommend to a friend.

Thumbnail of user otisg19
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Received package with no problems, pipes fit great and happy overall.

Reason I chose this business:

Best aftermarket selection

Thumbnail of user jamesb8077
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Excellent service, fair price and awesome products.

Awesome service very understanding.

Reason I chose this business:

Used them multiple times.

Service
Thumbnail of user jonathanp897
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

The leathers were a good price and everything I ordered got here when it was expected.

Reason I chose this business:

Online store

Thumbnail of user nopen107
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Package arrived a week late, product was still in good condition

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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