• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1605
  • Quality
    5581

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,444 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,570)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (3215) shopping experience (1015) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user chipgb
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Everything you need is here and it arrives quickly.

Reason I chose this business:

Recommended by website review of safety inserts for motorcycle jackets.

Thumbnail of user garyd474
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Easy to navigate! Exceptional service! Absolutely loved it

Reason I chose this business:

You all are the best

Thumbnail of user dorothyt773
2 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Using this website made it easy to find what I needed and came fast

Reason I chose this business:

Good prices

Thumbnail of user jeremyb953
1 review
0 helpful votes
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May 12th, 2023
Verified purchase
• Updated review

As always, great! Took 8 business days to receive parts.

As always, great!
May 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user johns8644
2 reviews
0 helpful votes
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May 12th, 2023
Verified purchase

Been dealing with Revzilla for years. They've never let me down.

Thumbnail of user danellem21
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Everything was great! And I love shopping with RevZilla

Reason I chose this business:

Great prices and love shopping with RevZilla

Service
Thumbnail of user robertp4621
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

They have the best Gear selection at very low prices! Will continue doing business with them

Reason I chose this business:

Because they offer the best selection at low prices

Thumbnail of user zachd178
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Was at my house in 2 days like it says all over the website.

Reason I chose this business:

For cycle gear to mount my tires cheaper.

Thumbnail of user michaels10897
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Always great service and fast shipping with Revzilla.

Reason I chose this business:

Great reputation and have done business with them in the past.

Thumbnail of user albertb367
2 reviews
0 helpful votes
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April 16th, 2023
Verified purchase

As usual, Revzilla didn't disappoint. Good service and great follow-up support if needed.

Reason I chose this business:

Streamlined process, help if you need it.

Thumbnail of user hakimahb
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Beautiful helmet.The best purchase I've ever made.

Reason I chose this business:

It was outstandin,

Thumbnail of user quincyw30
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Great place to shop super easy navigation love it!

Reason I chose this business:

Been shopping here since i bought my honda grom

Thumbnail of user cynthian936
1 review
0 helpful votes
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May 1st, 2023
Verified purchase
• Updated review

1 st time I have shopped here but order as expected and everything Ok

1 st time I have shopped here but appears Ok
April 12th, 2023
Verified site experience
• Previous review
Thumbnail of user vb126
V
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Great experience!
Order was easy to place, it arrived on time.

Thumbnail of user nashb16
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I've surveyed many websites for parts. Revzilla hands down can't be bear.

Reason I chose this business:

The customer service, shipping, and revzilla cash can’t be beat.

Thumbnail of user ryanc1557
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Meh... I guess it works still seems to be running a bit lean on the higher end

Reason I chose this business:

First I saw

Thumbnail of user timmerr1
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It didn't. There are other electrical woes afoot :/

Thumbnail of user renel236
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent experience! Will recommend Revzilla for all your biker needs!

Very helpful

Reason I chose this business:

Easy ordering and very nice people

Service
Thumbnail of user garyl1387
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

RevZilla does not disappoint! As always a good experience.

Thumbnail of user renel236
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent experience! Will recommend Revzilla for all your biker needs!

Service
Thumbnail of user aliciaz42
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Best experience I've had yet with bike related purchases!

Reason I chose this business:

Awesome prices

Thumbnail of user bills2136
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Order was shipped quickly. Everything arrived as it should have

Reason I chose this business:

It was easy

Thumbnail of user cindyv261
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It came really fast with good packaging And the gloves fit great will be buying again

Thumbnail of user geneo41
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
• Updated review

Discount code did not work on the products I really wanted to use them for

Reason I chose this business:

Because of the discount code that didnt work cusigdhcvjhxmc jcjxhmchdicjxjvkxhficyxvmclncjbk

Service
Discount code did not work
May 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because of the discount code that didnt work

Thumbnail of user christophers2925
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

It was so fast and easy had my package the very next day.

Reason I chose this business:

I have always ordered my stuff from them I like to stick with the best.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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