• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1605
  • Quality
    5581

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
326

Instant Feedback

85,440 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,570)

Rating

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Reviews that mention popular keywords

customer service (3215) shopping experience (1015) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user fernandof145
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I had problems with other dealers but RevZilla is a smooth sail!

Reason I chose this business:

Availability and trust.

Thumbnail of user elif59
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Great quality product with super fast shipment. Will order from RevZilla again in the near future.

Reason I chose this business:

Convenience.

Thumbnail of user anthonyd2089
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Shipped super fast extremely satisfied! Will definitely continue to order from revzilla

Thumbnail of user garyd1328
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Easy shopping, delivered on-time! Excellent product!

Thumbnail of user nikom23
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

It good and easy had no problems what I want to find.

Reason I chose this business:

It’s easy and quick what I’m looking for.

Thumbnail of user glennb612
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Item does not fit my bike. I apparently don't have the specified tour rack.

Service
Thumbnail of user johnh8727
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Products were received, but the estimated shipping was way off.

Reason I chose this business:

Recommendations.

Thumbnail of user less192
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Easy process and fast shipping to HI………………………………..

Thumbnail of user danialm20
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Easy and good price. I received the boots much quicker than expected

Thumbnail of user rc574
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Correct parts. Well made.Will buy again from this seller.

Reason I chose this business:

Parts are in stock.

Thumbnail of user robertl4464
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Fast shipping, A++++. Will do business again. Wide selections

Tire lost in transit.

Service
Thumbnail of user larryk919
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

I appreciate getting 20% off! Order came just a few days after ordering! Very good quality

Reason I chose this business:

Reveille has the best options

Thumbnail of user mackk25
2 reviews
0 helpful votes
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June 14th, 2023
Verified purchase

The site is easy to use and had what I wanted in stock. They shipped right away. No complaints

Reason I chose this business:

I’ve had good experience with them before.

Thumbnail of user thomasa1538
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

This was faster than most packages I have received

Thumbnail of user franciscoc383
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

It's always a pleasure buying from you guys.
I've never had an issue of any kind

Reason I chose this business:

Is there any other?

Thumbnail of user felipea90
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Berry great service and fast response no issues by request credit

Reason I chose this business:

Recommended by my cousin from Mexico City

Thumbnail of user noahg221
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

It is great being able to look at oem or aftermarket parts.

Reason I chose this business:

Easy to use and has everything I’ve wanted so far.

Thumbnail of user brianc3489
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I would say this is the place to come for parts. Lord of variety and fair shipping speeds.

Thumbnail of user justinr993
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Great service. Item was in stock. Happy with purchase.

Reason I chose this business:

Item availability.

Thumbnail of user kcg18
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I love ordering from Revzilla—always fast and easy to order. Great site.

Thumbnail of user samk877
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Easy to use website. Delivery status notification is great.

Service
Thumbnail of user tedp189
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Great selection fit was perfect no problem with delivery awesome place for online shopping

Reason I chose this business:

My to go store

Thumbnail of user samuelm806
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I've ordered many things from Revzilla. Never had a wrong order, and everything ships quickly!

Reason I chose this business:

I've used them before.

Thumbnail of user dougm867
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Quick shipping. Good pricing on the helmets we wanted. Will buy more from them again.

Thumbnail of user robertv939
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Excellent shopping experience. I used my Revzilla bucks to make this purchase.

Reason I chose this business:

Repeat customer

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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