• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1605
  • Quality
    5581

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
326

Instant Feedback

85,440 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,570)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3215) shopping experience (1015) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user timp809
1 review
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

My Dunlop tire was available (in stock), priced right and delivered within a few days.

Reason I chose this business:

RevZilla has a great selection of products competitively priced and they offer a reduced cost for mounting the tires through Cycle Gear.

Thumbnail of user williamd3342
1 review
1 helpful vote
  • Send Message
March 16th, 2023
Verified purchase

As always very good service! Stuff arrived on time.

Thumbnail of user robertl4564
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

Fair price, prompt shipping, well made, easy to install. Just what I wanted.

Reason I chose this business:

RevZilla is my, Go To, for aftermarket parts. Always a good experience.

Thumbnail of user owenm178
2 reviews
0 helpful votes
  • Send Message
March 16th, 2023
Verified purchase

Very happy with my RevZilla experiences. I highly recommend.

Thumbnail of user freds847
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Easy and smooth transaction. Pants were as expected.

Reason I chose this business:

Happy with products

Thumbnail of user davidg5973
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Helmet fits my semi oval head well. Expensive but very quiet.

Reason I chose this business:

Past experience.

Thumbnail of user rr549
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Easy purchase. Shipping was delayed several times due to carrier choice.

Service
Thumbnail of user jd1093
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

Great responsive and helpful customer support as always

Thumbnail of user johnb12929
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

โ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆโ€ฆ.

Quality
Thumbnail of user hiltonv7
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Excelente y calidad de este producto. Muy satifecho.

Reason I chose this business:

Buenos precios

Reason I chose this product:

Pieza original

Quality
Thumbnail of user dank1219
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase
• Updated review

Jjxnxnnxnxjxnxnnxnxnxnjxnxjxnxnndnxndjdjjdjdjrjjdjd

Quality
Great selection of parts
June 28th, 2024
Verified site experience
• Previous review
Thumbnail of user thomasb4218
2 reviews
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase
• Updated review

No issues. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

Reason I chose this product:

Front tire to match the rear I replaced at a dealer on the road.

Quality
Dismal confusion about the correct brake pad for my...
September 15th, 2024
Verified site experience
• Previous review

Dismal confusion about the correct brake pad for my 2022 BMW R1250GSA. I ordered these previously from Revzilla. No issues. This time, you guys swear they won't fit my bike. The FA724 doesn't fit my bike...I know because I tried it and I'm sending them back. What a PITA. Please explain all this in an understandable way.

Reason I chose this business:

They popped up when I was searching for EBC FA630 pads...on Amazon.

Quick and Easy!
September 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

When Revzilla sez they have the tire I want, they have the tire.
April 30th, 2024
Verified purchase
• Previous review

The tires I like are often out of stock during the riding season. This year, I'm stocking up early. I buy from Revzilla because they don't say they have a tire if they don't have it. Updated inventory is important. Last year, I ordered tires from another vendor. They took my money and didn't send the tires. I called and they explained that their website is not "live" inventory. They refunded the money after I talked to someone. I'd waited a couple weeks before calling. What a waste of my time. I won't go there again.

Reason I chose this business:

Real inventory shown online.

Reason I chose this product:

Trail Attack 3 tires are great on my GSA. Stick like glue and have extra thickness to avoid off-road punctures. They're not serious dirt tires. I don't need that. I'll be riding some long rides this year and they seem to last well enough.

Quality
A bit of trouble with the link, but I re-entered the...
September 28th, 2023
Verified site experience
• Previous review

A bit of trouble with the link, but I re-entered the site and found my tire. All good now.

Reason I chose this business:

Email with a tire I was about to order.

EZ and I think I got the right tank pad
July 31st, 2023
Verified site experience
• Previous review

EZ and I think I got the right tank pad. Reviews very helpful.

Reason I chose this business:

Tried another place selling just grips. $18 freight for an envelope? I hate that. Found these on Revzilla and I think they'll work at least as well.

Flawless!
June 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price, Delivery

Trying to order a clutch lever
July 16th, 2023
Verified site experience
• Previous review

Trying to order a clutch lever. You have no inventory. I had to buy and orange one...and it was the last one.

Reason I chose this business:

Nasty habit!

Thumbnail of user craigs1583
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Great ghgggggghhhhhgggggggggggggreataaaaasssssssaawesome

Reason I chose this business:

They sponsor NHRA

Reason I chose this product:

What I needed at a good price

Quality
Thumbnail of user ricardor485
1 review
0 helpful votes
  • Send Message
December 3rd, 2023
Verified purchase

Lo comprรฉ por la tabla de tamaรฑos e incluso me tomรฉ las medidas pero aรบn asรญ me quedรณ ajustado en los hombros y no lo he usado en mi motocicleta pero creo que me va a molestar en las entrepierna. El producto se ve muy bien y espero que me funcione cuando lo usรฉ en mi motocicleta en los dรญas frรญos.

Reason I chose this business:

It was a good price

Thumbnail of user gabrieli164
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Muy responsables y buena atenciรณn recomendable. Y estoy comprando de otro pais

Reason I chose this business:

Responsable y en forma

Quality
Thumbnail of user danw1562
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase
• Updated review

.zzzzzzzz********************* ;)$ $5;()7(;((($74;

Reason I chose this business:

$15 Bonus Cash!

Quality
Easy to use
September 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Thumbnail of user marciob10
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Nรฃo รฉ a primeira vez que eu compro na RevZilla. Sempre fui bem atendido, os pedidos sempre chegaram no prazo no hotel que eu fico hospedado nos EUA, e mesmo eu sรณ falando portuguรชs, sempre tentam me ajudar de alguma forma. Provavelmente continuarei comprando e recomendando a RevZilla.

Fiquei preocupado quando recebi um e-mail informando que meu produto iria atrasar, e talvez nรฃo chegasse a tempo antes de eu retornar ao Brasil, mas fui bem atendido e tive a informaรงรฃo que o produto, na verdade, iria chegar adiantado. (Acabou chegando no prazo inicial informado).

Reason I chose this business:

Porque desde a minha primeira compra, sempre deu tudo certo. E tambรฉm pela capacidade de entrega rรกpida, e estoques variados.

Service
Thumbnail of user ef137
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Service
Quality
Thumbnail of user terryy274
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Good ggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh&hhhhhhhh

Reason I chose this business:

Price gggggggggggggggggggggggghhgggggggggggggggggggggghghgggggg

Reason I chose this product:

I needed it hhhhjhjjjjjjlllllllllllllllllllllllkjjjjhhvgfffffff

Quality
Thumbnail of user bradr788
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

...

Service
Quality
Thumbnail of user coled93
Cole D.
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Great! Jsjdcjcj just jdjcj cjcndjdndndjdjdjdalskkdkdkcjcjcjcjfjcjcjcjddndnfnfjdjjf

Service
Quality
Thumbnail of user brettp299
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Bcdjdjrjrjrjjrjrjrjrjrjrjrjrjrjjrjrjrjrjrjrjrjrhrhrhrh

Quality
Thumbnail of user hectorg319
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Cuando seleccionรฉ el producto decรญa envรญo en 24 horas y no fue a sรญ. Pero me comunico con ustedes y recibรญ una explicaciรณn.

Respondieron rรกpido y me dieron opciones para resolver mi problema

Reason I chose this business:

Me lo recomendรณ unos amigos

Service
Thumbnail of user alainq6
1 review
0 helpful votes
  • Send Message
February 26th, 2024
Verified purchase

Trรจs bon service et la livraison ultra rapide! ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ

Reason I chose this business:

Only place where product is available!

Quality
Thumbnail of user frankp1561
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

Fine fine fine fine fine fine fine fine fine fine
Fine. Fine.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?