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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
243
Negative
326
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Instant Feedback

92,067 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,190)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user charlesw2290
Pennsylvania
1 review
0 helpful votes
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August 15th, 2023
Verified purchase
• Updated review

Works for me like always. Parts on time with no problems

Reason I chose this business:

Hassle free shopping

Date of experience: August 15, 2023

Works for me
August 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Hassle free shopping

Date of experience: August 5, 2023

Thumbnail of user ashleyn590
Arkansas
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Super easy and great service! Website is well structured and easy to navigate.

Reason I chose this business:

Prior experience

Date of experience: April 5, 2023

Thumbnail of user wickw
Virginia
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Parts were in stock. Easy to locate on site. Offered Military discount as well.

Reason I chose this business:

Parts were in stock and best price available

Date of experience: August 18, 2023

Thumbnail of user gradyb73
Texas
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

The description is always detailed. Fast shipping.

Reason I chose this business:

Always a good experience shopping Revzilla

Date of experience: August 18, 2023

Thumbnail of user donq67
Don
Oklahoma
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Easy to compare items and ease of checkout overall a nice experience

Reason I chose this business:

Got discount in email

Date of experience: August 17, 2023

Thumbnail of user lees1059
South Dakota
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Good place to shop wish they had better deals sometimes

Reason I chose this business:

Shipping was faster

Date of experience: August 17, 2023

Thumbnail of user jonl528
Utah
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Your order wont sit around for days waiting to be shipped.

Reason I chose this business:

Good service in the past

Date of experience: August 17, 2023

Thumbnail of user michaels11482
Illinois
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

No shipping info until after the tires were delivered

was told the order was still in process even though it had been shipped

Reason I chose this business:

Price and customer service

Service

Date of experience: August 17, 2023

Thumbnail of user zacharyg365
Washington
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Fast delivery, parts were in perfect condition, changed my bike completely

Reason I chose this business:

Heard from a friend

Date of experience: August 17, 2023

Thumbnail of user barbaras4217
North Carolina
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Great price, Fast Shipping, No issues! Can't beat the deal offered

Reason I chose this business:

Great price

Date of experience: August 16, 2023

Thumbnail of user kevinm4226
North Carolina
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Extremely fast, didn't Expect it on my doorstep so soon

Date of experience: August 18, 2023

Thumbnail of user draganm17
Florida
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Exhaust sounds and looks amazing. Shipping was super fast,came earlier than I expected.

Reason I chose this business:

Quality of product and fast delivery

Date of experience: August 19, 2023

Thumbnail of user ss1143
Maryland
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Very impressed with the pricing and purchasing experience.

Asked about shipping.

Reason I chose this business:

Smoking hot deals on tires.

Service

Date of experience: August 18, 2023

Thumbnail of user staceyw407
Washington
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Professional and fast. Liked the videos and selection.

Reason I chose this business:

You had more of what I needed in one place plus the free shipping.

Date of experience: June 28, 2023

Thumbnail of user dana835
New Jersey
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Smooth and fast transaction and delivery is so fast

Date of experience: July 30, 2023

Thumbnail of user ryanm468
Michigan
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

The best customer service in the motorcycle industry!

Reason I chose this business:

Always receiving outstanding customer service.

Date of experience: June 22, 2023

Thumbnail of user travisw386
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Ordered my product, got my product in reasonable time all was well.

Date of experience: May 1, 2023

Thumbnail of user jakep480
West Virginia
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Placed my order it was shipped quickly and no problems whatsoever

Reason I chose this business:

They had what I needed and looked reputable

Date of experience: August 7, 2023

Thumbnail of user justinr968
New York
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

My package was delivered. Everything was in the package. I appreciate that

Reason I chose this business:

Because they had the visor I needed

Date of experience: May 11, 2023

Thumbnail of user dwaynew148
Ohio
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Surprisingly fast shipping. Comfortable boots. We'l have to see how they do on a trip...

Reason I chose this business:

Long time customer.

Date of experience: August 7, 2023

Thumbnail of user stus36
New Jersey
2 reviews
0 helpful votes
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August 8th, 2023
Verified purchase

My experience with Revzilla has been nothing but excellent!

Reason I chose this business:

Fair pricing, quality products knowledgeable staff

Date of experience: August 8, 2023

Thumbnail of user codys455
Oregon
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Ordered Sunday, got them Wednesday. Awesome fast shipping

Reason I chose this business:

Cheapest prices

Date of experience: August 9, 2023

Thumbnail of user thomasb4217
Ohio
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Fast and easy! The helmet was in stock and shipment was prompt.

Reason I chose this business:

Selection and in stock

Date of experience: June 16, 2023

Thumbnail of user davidh6906
Florida
3 reviews
0 helpful votes
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August 9th, 2023
Verified purchase

Awesome selection. Great price. Quick shipping. Need I say more?

Reason I chose this business:

Long-term customer.

Date of experience: August 9, 2023

Thumbnail of user jacks2097
Washington
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Fast, free shipping. Nice people. Plus a 15% discount.

Reason I chose this business:

I like the videos.

Date of experience: August 10, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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