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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
243
Negative
326
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92,059 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,190)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user mohammedmehdig
Australia
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

The quality is really good
The shipping was fast
And the customer service was really friendly

Best

Service

Date of experience: June 8, 2023

Thumbnail of user kennethj685
California
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Great store! Fast shipping w/easy tracking… I'll be back!

Reason I chose this business:

Repeat customer

Service

Date of experience: August 3, 2023

Thumbnail of user pappyk
Montana
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

So far so good. Hope the good revzilla support continues.

Service

Date of experience: July 7, 2023

Thumbnail of user patrickq183
Pennsylvania
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Awesome! Have always had a good experience whether online or in store!

Reason I chose this business:

I’m a customer

Date of experience: July 29, 2023

Thumbnail of user cadent14
Nebraska
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Was expecting shipping to take a while, 3-4 days, pretty easy.

Date of experience: July 30, 2023

Thumbnail of user rays906
Missouri
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Quick and accurate ordering. Arrival time faster than expected

Was assisted quickly, advice provided resolved product issues

Reason I chose this business:

Past positive experience

Service

Date of experience: July 30, 2023

Thumbnail of user brockmeyerq
California
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Purchase here was excellent; well packed, timely shipping; highly recommend.

Date of experience: July 31, 2023

Thumbnail of user brucew989
Kentucky
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Acid packs were uneven amounts for each cell. Added water to cover the short ones.

Reason I chose this business:

Thought it would be better than amazon

Date of experience: July 31, 2023

Thumbnail of user brians3814
New York
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Excellent product, fast service. Great job! Thanks.

Reason I chose this business:

Previous experience, Great service. The right product.

Date of experience: August 1, 2023

Thumbnail of user kenb280
Florida
3 reviews
0 helpful votes
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May 1st, 2023
Verified purchase
• Updated review

Great tires at a great price, that makes a profound difference.

Reason I chose this business:

The best prices for the items I wanted

Date of experience: May 1, 2023

Excellent service
December 18th, 2024
Verified site experience
• Previous review

Excellent service. I used the price match service and it was almost instant. I will continue to bring my business here.

Reason I chose this business:

Because of your amazing reputation. Also I have ordered from you before and had a great experience. One last thing is the price match service was great. They will match any price. And they did.

Date of experience: December 18, 2024

Thumbnail of user silviog12
Illinois
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Great! Everything arrived as scheduled and as advertised

Reason I chose this business:

Ease of shopping, thorough description of items, vast selection, pricing and ZillaCash

Date of experience: May 5, 2023

Thumbnail of user bubbafenav
California
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

The video product reviews are excellent, thank you very much!

Reason I chose this business:

Return customer. I like you guys.

Date of experience: August 3, 2023

Thumbnail of user richp486
New York
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Shipping fast———-fits well————-almost a great price?

Reason I chose this business:

Had what i needed

Date of experience: August 4, 2023

Thumbnail of user ramonl131
Washington
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase
• Updated review

Great stuff for riders and excellent customer service.

Reason I chose this business:

Great products and fair prices.

Date of experience: August 3, 2023

R&G carbon fiber tank/tail sliders ( CBR 1000RR)
June 8th, 2023
Verified purchase
• Previous review

All good. Great find, fast shipping and quality product.

Reason I chose this business:

Lots to offer

Service

Date of experience: June 8, 2023

Thumbnail of user matthews2771
Indiana
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Been a customer for several years and y'all never disappoint. Great service, shipping, cost, etc.

Reason I chose this business:

Previous customer experience

Date of experience: August 4, 2023

Thumbnail of user roberts9141
Mexico
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Looking for a new pair of gloves. They have too many options making my choice difficult.

Reason I chose this business:

Returning customer.

Date of experience: August 3, 2023

Thumbnail of user mikeg2117
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Always helpful and always quick shipping. Staff is knowledgeable and courteous

Reason I chose this business:

Consistency

Date of experience: May 2, 2023

Thumbnail of user roryw54
Michigan
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

I shopped, I ordered, I paid and you delivered. Nuff said

Date of experience: March 16, 2023

Thumbnail of user charless3206
Alabama
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Always great service and always really good products

Reason I chose this business:

Have ordered Harley parts from y’all in the past

Date of experience: May 5, 2023

Thumbnail of user nickm1373
Ohio
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Very easy and will order here again. Was very easy and user friendly.

Reason I chose this business:

Heard good things.

Date of experience: May 11, 2023

Thumbnail of user markb5161
New York
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Love the Revzilla experience, as always! Great selection, good prices, excellent service.

Date of experience: August 4, 2023

Thumbnail of user davidc3826
Maryland
3 reviews
0 helpful votes
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May 9th, 2023
Verified purchase

Great service... Great web site... Super fast shopping...

Reason I chose this business:

I like them

Date of experience: May 9, 2023

Thumbnail of user edwardy206
North Carolina
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Product as delivered. Happy with packaging and product came as described.

Reason I chose this business:

Excellent product reviews and customer service.

Date of experience: May 11, 2023

Thumbnail of user toddm991
Colorado
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

Great informative videos and technical staff! Order delivered on time.

Reason I chose this business:

Good selection, pretty easy. Web site and stock levels seem good. Pricing always competitive.

Date of experience: August 1, 2023

Thumbnail of user tonyc1361
Washington
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

Multiple custom products to choose from, great videos.website is user friendly, I'll be back!

Reason I chose this business:

Used them in the past

Date of experience: August 1, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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