RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The quality is really good
The shipping was fast
And the customer service was really friendly
Best
Date of experience: June 8, 2023
Great store! Fast shipping w/easy tracking… I'll be back!
Repeat customer
Date of experience: August 3, 2023
So far so good. Hope the good revzilla support continues.
Date of experience: July 7, 2023
Awesome! Have always had a good experience whether online or in store!
I’m a customer
Date of experience: July 29, 2023
Was expecting shipping to take a while, 3-4 days, pretty easy.
Date of experience: July 30, 2023
Quick and accurate ordering. Arrival time faster than expected
Was assisted quickly, advice provided resolved product issues
Past positive experience
Date of experience: July 30, 2023
Purchase here was excellent; well packed, timely shipping; highly recommend.
Date of experience: July 31, 2023
Acid packs were uneven amounts for each cell. Added water to cover the short ones.
Thought it would be better than amazon
Date of experience: July 31, 2023
Excellent product, fast service. Great job! Thanks.
Previous experience, Great service. The right product.
Date of experience: August 1, 2023
Great tires at a great price, that makes a profound difference.
The best prices for the items I wanted
Date of experience: May 1, 2023
Excellent service. I used the price match service and it was almost instant. I will continue to bring my business here.
Because of your amazing reputation. Also I have ordered from you before and had a great experience. One last thing is the price match service was great. They will match any price. And they did.
Date of experience: December 18, 2024
Great! Everything arrived as scheduled and as advertised
Ease of shopping, thorough description of items, vast selection, pricing and ZillaCash
Date of experience: May 5, 2023
The video product reviews are excellent, thank you very much!
Return customer. I like you guys.
Date of experience: August 3, 2023
Shipping fast———-fits well————-almost a great price?
Had what i needed
Date of experience: August 4, 2023
Great stuff for riders and excellent customer service.
Great products and fair prices.
Date of experience: August 3, 2023
All good. Great find, fast shipping and quality product.
Lots to offer
Date of experience: June 8, 2023
Been a customer for several years and y'all never disappoint. Great service, shipping, cost, etc.
Previous customer experience
Date of experience: August 4, 2023
Always helpful and always quick shipping. Staff is knowledgeable and courteous
Consistency
Date of experience: May 2, 2023
I shopped, I ordered, I paid and you delivered. Nuff said
Date of experience: March 16, 2023
Always great service and always really good products
Have ordered Harley parts from y’all in the past
Date of experience: May 5, 2023
Very easy and will order here again. Was very easy and user friendly.
Heard good things.
Date of experience: May 11, 2023
Love the Revzilla experience, as always! Great selection, good prices, excellent service.
Date of experience: August 4, 2023
Product as delivered. Happy with packaging and product came as described.
Excellent product reviews and customer service.
Date of experience: May 11, 2023
Great informative videos and technical staff! Order delivered on time.
Good selection, pretty easy. Web site and stock levels seem good. Pricing always competitive.
Date of experience: August 1, 2023
Multiple custom products to choose from, great videos.website is user friendly, I'll be back!
Used them in the past
Date of experience: August 1, 2023
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.