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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
243
Negative
326
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92,059 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,190)

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user alexz595
Washington
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Quick and easy order, quick shipping and easy experience

Reason I chose this business:

Had helmet in stock

Date of experience: July 20, 2023

Thumbnail of user zekez1
Georgia
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Great place for your needs. Especially for beginners looking for gear!

Date of experience: May 30, 2023

Thumbnail of user samm1536
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

It is a wire and the wire works. The plugs work. It is the right length.

Reason I chose this business:

Because I have had good luck in the past.

Date of experience: June 2, 2023

Thumbnail of user kathiv11
North Carolina
2 reviews
0 helpful votes
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June 4th, 2023
Verified purchase

As usual Revzilla shipped and delivered as promised.

Reason I chose this business:

Long time customer. Trust.

Date of experience: June 4, 2023

Thumbnail of user jessec697
Florida
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
• Updated review

Ok. Better than nothing. I ordered 2 tires and the 2 tires I ordered were delivered.

Date of experience: June 9, 2023

Ok
May 30th, 2023
Verified site experience
• Previous review

Ok. Better than nothing.

Date of experience: May 30, 2023

Thumbnail of user andrewm2695
New York
2 reviews
0 helpful votes
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July 24th, 2023
Verified purchase

Easy ordering, reasonable pricing, exceptionally fast delivery.

Reason I chose this business:

Used them before

Date of experience: July 24, 2023

Thumbnail of user aidanu
Washington
1 review
0 helpful votes
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July 24th, 2023
Verified purchase
• Updated review

Nice and easy didn't come with some stuff the instructions said it had

Reason I chose this business:

Easy to find stuff

Date of experience: July 24, 2023

Nice and easy
July 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Easy to find stuff

Date of experience: July 14, 2023

Thumbnail of user christiank321
Canada
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Product fit perfectly, easy enough. Also lots of YouTube to help if needed.

Date of experience: July 24, 2023

Thumbnail of user richardh3891
Alaska
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Surprised I paid for shipping on a small item over $400!

Date of experience: July 25, 2023

Thumbnail of user trevorr184
Arizona
1 review
0 helpful votes
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July 26th, 2023
Verified purchase
• Updated review

Very easy to find items and great user friendly interface

Reason I chose this business:

Used it in the past.

Date of experience: July 26, 2023

Super fast and easy, well designed and easy to find...
May 24th, 2023
Verified site experience
• Previous review

Super fast and easy, well designed and easy to find what I was searching for.

Reason I chose this business:

Recommended by a friend.

Date of experience: May 24, 2023

Thumbnail of user evans759
Texas
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Everything arrived as expected and looks great on my bike. Thanks

Date of experience: July 26, 2023

Thumbnail of user kolbyp6
Wisconsin
2 reviews
0 helpful votes
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July 27th, 2023
Verified purchase

So easy :) it came fast and quick. I'd highly suggest!

Date of experience: July 27, 2023

Thumbnail of user jerryb1133
Texas
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Great order process, easily to see status and good support after the fact.

Reason I chose this business:

Selection and price

Date of experience: July 27, 2023

Thumbnail of user jeffs2894
Canada
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Product arrived on time, and was exactly as described

Date of experience: July 28, 2023

Thumbnail of user keiths1247
Missouri
3 reviews
0 helpful votes
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July 20th, 2023
Verified purchase

Easy to order,fit is right on,really like the stars,and strips pattern

Reason I chose this business:

Great products,have ordered from them before

Date of experience: July 20, 2023

Thumbnail of user dt548
Romania
3 reviews
0 helpful votes
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July 28th, 2023
Verified purchase

There super quick and beating majority other company's.

Date of experience: July 28, 2023

Thumbnail of user butchk11
New York
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Very quick service and great price fast service great deal!

Date of experience: May 2, 2023

Thumbnail of user hannahl646
New Hampshire
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Shopping was fast, shipping was fast and product was perfect and as described

Reason I chose this business:

Recommend by a friend, great selection

Date of experience: June 20, 2023

Thumbnail of user jimmyc418
Canada
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great and fast shipping and great product
Thank you revzilla.com

Reason I chose this business:

Great price

Date of experience: May 2, 2023

Thumbnail of user keithb1423
Michigan
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Exactly what was advertise, arrive in excellent condition and quick service

Date of experience: July 16, 2023

Thumbnail of user rutho685
California
1 review
0 helpful votes
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July 15th, 2023
Verified purchase
• Updated review

Great price and fast delivery. I'm already.pricing out more.parts. Very satisfied.

Reason I chose this business:

Return customer

Date of experience: July 15, 2023

Great selection
May 25th, 2023
Verified site experience
• Previous review

Date of experience: May 25, 2023

Thumbnail of user marcelos66
Massachusetts
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Revzilla has a great Customer Support. They helped to choose the right gloves.

Very helpfull. The person really understood my needs

Reason I chose this business:

For its excellent customer support, product selection and fast free shipping

Service

Date of experience: July 17, 2023

Thumbnail of user garyo451
Minnesota
1 review
0 helpful votes
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July 17th, 2023
Verified purchase
• Updated review

Tires I needed were in stock and delivered when promised.

Reason I chose this business:

Previous shopping experiences.

Date of experience: July 17, 2023

Tires I needed were in stock
July 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous shopping experiences.

Date of experience: July 7, 2023

Thumbnail of user suriyapongr
Washington
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Very good product and so many choices I recommend revZilla

Reason I chose this business:

Very good deal

Date of experience: July 16, 2023

Thumbnail of user adamz515
California
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Revzilla has quick delivery on everything they sell

Reason I chose this business:

Revzilla has tremendous selection, which makes shopping easy.

Date of experience: July 19, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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