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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6195

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
242
Negative
326
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92,058 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,189)

Rating

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user brandonm1155
Oregon
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Epic. Enjoyed how easy it was to navigate the site.

Date of experience: July 18, 2023

Thumbnail of user redn12
Washington
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Easy and fast! Great site! I will buy from here again

Reason I chose this business:

Recommended from a friend

Date of experience: July 19, 2023

Thumbnail of user neds74
Georgia
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Good selection of motorcycle gear for a new rider unfortunately

When they say free returns they don’t include the $10 charge to ship an item back. It’s detailed in the faq so good on them from a legal standpoint, I should have read all the rules before buying . I’m new to riding and trying to find the appropriate size gear has proven somewhat difficult. Getting into this sport/ hobby is expensive enough. Thinking I could try something on then return or exchange it for a better size is what drew my attention to Revzilla in the first place. However upon returning a size too small and wanting to exchange it I realized they don’t actually offer free returns. I’ll pay the $10 dollars and move my business to an smaller company that does stand by their advertisement of free returns.

Reason I chose this business:

Because of the selection and advertised free returns. Which was false.

Service

Date of experience: July 18, 2023

Thumbnail of user johnc10120
Ohio
2 reviews
0 helpful votes
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May 23rd, 2023
Verified purchase

Excellent company, excellent website and Excellent service as usual!

Date of experience: May 23, 2023

Thumbnail of user billd975
Pennsylvania
2 reviews
0 helpful votes
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July 19th, 2023
Verified purchase

Revzilla has about everything you'll ever need for motorcycling...

Reason I chose this business:

Liked the way the item was presented.

Date of experience: July 19, 2023

Thumbnail of user noelc180
Pennsylvania
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Great overall experience once again shopping with revzilla.

Reason I chose this business:

Long time customer

Date of experience: July 20, 2023

Thumbnail of user sonnys76
Florida
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

As always nice to di business with Revzilla, it is spot on

Date of experience: July 20, 2023

Thumbnail of user erikb398
Oregon
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Took longer than expected to arrive. UPS tracking was also not available.

Date of experience: July 22, 2023

Thumbnail of user jamesf3012
Vermont
2 reviews
0 helpful votes
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August 22nd, 2023
Verified purchase
• Updated review

Did not receive an email saying my item had shipped until 3 days after it was delivered

Date of experience: July 23, 2023

Quick and easy
July 13th, 2023
Verified site experience
• Previous review

Date of experience: July 13, 2023

Thumbnail of user buckc35
North Carolina
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Good great awesome magnificent unbelievably fast shipping man man man

Date of experience: May 31, 2023

Thumbnail of user edwardh1206
Florida
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Food the gloves my wife was looking for. Grea experience.

Reason I chose this business:

Good reliable service.

Date of experience: July 24, 2023

Thumbnail of user mikes4534
South Carolina
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Good price and most things in stock, free shipping a plus

Reason I chose this business:

Quality shopping

Date of experience: July 23, 2023

Thumbnail of user marcusj222
MJ
California
1 review
0 helpful votes
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July 24th, 2023
Verified purchase
• Updated review

It was awesome! Thanks to Casey who helped me out with checkout!

Reason I chose this business:

Its a known and trusted site.

Service

Date of experience: July 24, 2023

Compatibility is easy to find out
June 8th, 2023
Verified purchase
• Previous review

I found a nice exhaust for my bike, and im very satisfied!

Reason I chose this business:

Its popular

Date of experience: June 8, 2023

Thumbnail of user jacobs1275
Jacob M.
California
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

I bought a new rear tire for my motorcycle and Revzilla beat the next best price by almost $100

Reason I chose this business:

They are investing in media that helps grow the industry like their YouTube and Podcasts. That shows a commitment to our collective passion.

Date of experience: July 24, 2023

Thumbnail of user armandol78
Pennsylvania
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Great experience. Great product. Would order again.

Date of experience: June 7, 2023

Thumbnail of user troys362
Indiana
3 reviews
1 helpful vote
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June 11th, 2023
Verified purchase

Great deals and fast checkout fast shipping and packaged well.

Reason I chose this business:

Availability

Date of experience: June 11, 2023

Thumbnail of user christians742
California
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

RevZilla. Where you can feed your unhealthy motorcycle addiction with healthy products.

Date of experience: June 20, 2023

Thumbnail of user vincents779
Arizona
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Easy to find what you are looking for. Cheap prices, fast delivery!

Reason I chose this business:

Had my helmet size

Date of experience: July 9, 2023

Thumbnail of user jamesm8870
Illinois
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

As always RevZilla shipped quick, much faster than most other companies.

Reason I chose this business:

They usually have what I'm looking for, parts, apparel or riding gear. Great videos and their customer service is the best!

Date of experience: June 28, 2023

Thumbnail of user tonyt1056
New Mexico
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Faster the expected delivery and exactly what i was looking for.

Reason I chose this business:

Best gear around!

Date of experience: June 28, 2023

Thumbnail of user stephaniem3183
Wisconsin
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

2nd time I purchased from Revzilla, no problem. Item arrived before any updates from carrier.

Reason I chose this business:

Had what I wanted

Date of experience: April 13, 2023

Thumbnail of user chrisb3709
Colorado
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Tough to complain but it did take a while before the tires were shipped.

Reason I chose this business:

Tire availability

Date of experience: June 21, 2023

Thumbnail of user hugoy11
New York
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

There are so professional and efficient with the products

Reason I chose this business:

They have everything

Date of experience: June 22, 2023

Thumbnail of user jerryq132
New York
2 reviews
0 helpful votes
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July 10th, 2023
Verified purchase

Elbow guards were shipped quickly and arrived on time. The merchandise was well cushioned.

Reason I chose this business:

CycleGear didn't have the item I wanted in stock.

Date of experience: July 10, 2023

Thumbnail of user kyleh757
Indiana
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Love Revzilla. My favorite place to shop for motorcycle gear and accessories.

Date of experience: July 11, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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