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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6192

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,754
Neutral
242
Negative
326
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92,051 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,186)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user nathanm819
Ohio
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Zero issues at all, fast shipping! Great product selection!

Date of experience: June 30, 2023

Thumbnail of user marym7091
Nebraska
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Received my order in a timely manner! Super fast shipping.

Reason I chose this business:

Pricing, availability, and shipping.

Date of experience: June 24, 2023

Thumbnail of user jacksong87
Canada
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Must've been a busy month. Practically every helmet I clicked was sold out

Service

Date of experience: June 23, 2023

Thumbnail of user bernardh86
Tennessee
2 reviews
7 helpful votes
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July 12th, 2023
Verified purchase

Great price for the helmet we wanted to give as a gift

Date of experience: July 12, 2023

Thumbnail of user jorgeh208
Texas
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Super Quick it got shipped and delivered.
I'm Buying again from Revzilla!

Reason I chose this business:

High end Products & Cheap prices!

Date of experience: July 12, 2023

Thumbnail of user johnd8164
Illinois
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Ordered, it shipped & a few days later I had my jeans.

Had to return a pair that was too small. No issues.

Reason I chose this business:

They have the products I want.

Service

Date of experience: July 2, 2023

Thumbnail of user alejandrod130
Virginia
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Easy, user friendly, and delivered a day ahead of schedule.

Reason I chose this business:

I have used it in the past.

Date of experience: June 30, 2023

Thumbnail of user ariela111
Mexico
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Good website to buy the helmet it's really nice completely fast I recomend this website

Date of experience: April 27, 2023

Thumbnail of user frederickp161
Colorado
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

You have a lot of choices in stock, and video reviews on product is helpful.

Reason I chose this business:

Shopped with you before.

Date of experience: July 12, 2023

Thumbnail of user alexb742
New York
3 reviews
0 helpful votes
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June 30th, 2023
Verified purchase

My experience was spot on. RevZilla did a great job.

Reason I chose this business:

RevZilla always does a great job.

Date of experience: June 30, 2023

Thumbnail of user jamesv1402
Georgia
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Fast easy ship and order will for sure be ordering from RevZilla again.

Reason I chose this business:

Recommend by a friend.

Date of experience: July 6, 2023

Thumbnail of user aidank35
New York
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Exactly what I wanted, fast delivery, very simple and effective

Reason I chose this business:

Major supplier of motorcycle parts

Date of experience: July 1, 2023

Thumbnail of user foxa8
Washington
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Just a quick note to say thanks! Whole thing was easy as usual!

Date of experience: July 14, 2023

Thumbnail of user manahia
Kuwait
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Always happy with the services that Revzilla provides from customer service and shipping.

Date of experience: July 2, 2023

Thumbnail of user georgep1596
Iowa
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Part found quickly.delivered in timely manner no complaints.

Reason I chose this business:

Had what i needed

Date of experience: July 3, 2023

Thumbnail of user kadinp1
California
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

I got the item much faster than expected! Nice job

Reason I chose this business:

Abundance of items, great selection

Date of experience: June 26, 2023

Thumbnail of user ozzym6
Louisiana
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Great motorcycle shoes and the order went through relatively quick

Reason I chose this business:

I have ordered these shoes before and love them

Date of experience: June 26, 2023

Thumbnail of user reesel27
Arizona
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Always a good experience shopping and ordering from Revzilla.

Reason I chose this business:

A trustworthy shop with a curated selection of high quality products, expert recommendations, and great service.

Date of experience: July 3, 2023

Thumbnail of user jasonu436
Massachusetts
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Quick and easy. No problems ordering or receiving. Would recommend

Reason I chose this business:

Heard from a buddy

Date of experience: June 24, 2023

Thumbnail of user erich2348
Pennsylvania
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

Love Revzilla. Always have. But not happy about the new $70 for free shipping.

Date of experience: July 3, 2023

Thumbnail of user randolphl80
Indiana
2 reviews
0 helpful votes
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May 14th, 2023
Verified purchase

My purchase from Revzilla was Excellent! Good gages, good price. I always look here first.

Reason I chose this business:

Buying motorcycle related gear, from a motorcycle shop!

Date of experience: May 14, 2023

Thumbnail of user michaele2310
Pennsylvania
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Fast and awesome shipping perfect product as described.

Date of experience: July 5, 2023

Thumbnail of user shanem534
Canada
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

So easy love it. I will be buying lots more from RevZilla

Date of experience: June 20, 2023

Thumbnail of user wiliaml6
Pennsylvania
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Awesome experience. Fast response from customer service

Reason I chose this business:

Great variety of gear to choose from

Date of experience: July 1, 2023

Thumbnail of user ahm13
AH
Colorado
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Exactly what I was looking for, in stock, and shipped on time. No complaints.

Reason I chose this business:

Product was in stock.

Date of experience: July 5, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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