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RevZilla has a rating of 4.6 stars from 7,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
82,220 reviews
I've ordered 3-5 times from RevZilla and still haven't had any issues. The shipping does take time but you can't always rush quality. Every OEM part has been identical/durable and every Aftermarket has fit perfectly. There boxes also never show up with even a scratch on them.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
I've ordered 3-5 times from RevZilla and still haven't had any issues. The shipping does take time but you can't always rush quality. Every OEM part has been identical/durable and every Aftermarket has fit perfectly. There boxes also never show up with even a scratch on them.
Out of multiple website’s and manufacturers, I still favor ordering from RevZilla. Shipping is longer but I can be guaranteed the parts are correct and will be strong.
I’m rebuilding a 1996 Suzuki Dr200 and wanted to keep it mostly original.
Decided to do a sprocket upgrade for the front and rear of the drive train. RevZilla website made it easy to find what specifically I needed in regards to sizing and fit. Items delivered as specified. Excellent quality, aesthetically pleasing products. I'm satisfied...
RevZilla is the "go to" for all motorcycle needs...
Aesthetics.
Preventive maintenance.
Performance upgrades.
Reputable products.
Received the Domino Parco grips today, installed per instructions and went for a ride. Very comfortable, soft grips. Seems to have a little less vibration than my previous grips. Plenty of grip, I'm sure they will perform well in the rain.
Lots of products, lots of product videos that really help.
Domino grips have a great reputation for quality.
Arrived just as expected (Revzilla rocks in that dept.). I had to toss some old net tie-downs that were on the cheaper side and had little stretch or lost it so quickly as to be useless. These have good stretch and cover a nice area on the tail of my BMW...I have a plate where the passenger seat would go so have some extra flat room for a gym bag and my work/laptop pack. I use 2 to cover them thoroughly in that space. The only downside...the hooks are plastic. They seem strong enough so that is not the issue...just that they are so thick and inflexible that my usual tie-in points did not work. But...plenty of places that fit, so I am happy.
Past great experiences.
Mounting Bracket was bent out of the box had to heat it up and straighten it. One of the pipes is slightly bent but isn't very noticeable with the heat shield on
I would've expected higher quality from Vance an Hines being a big name and high price but they still sound good.
Easy to work with
Got dang these smell good coming out of the box. Super easy install.
One of my bolts & its nut were damaged upon arrival. Made do with something else.
Doesn't take away from the bags, they're perfect.
Usually shop here
Fits my bike
Great. It's really great.
Needed a part
I have ordered from Revzilla many times in the past five years. I have been consistently pleased with the ordering process. People are very helpful and the site is easy to navigate. Though some ordered items didn't work out for me, it was never the fault of Revzilla. I will order from them again, I'm sure.
I was impressed with how knowledgeable and helpful the rep was ... a pleasant experience ...
Very easy to navigate... many, many options...
Often the only site that had what I needed...
I've bought a number of items from Revzilla over the past few years and have had nothing but positive experiences. The website is easy to use and the few person-to-person contacts I've had have been consistently friendly and helpful. Everything I've ordered arrived on time and as advertised.
Prominent on-line presence; wide range of motorcycle products to choose from
In some cases, the things I was searching for could only be found at Revzilla. In other cases I was persuaded by the on-line tutorials and reviews. Generally, buying through Revzilla was simply easier!
Based on the product description and RevZilla's video review, the riding jeans fit and 'work' as described. The jeans were delivered in a timely fashion. They look good. They fit well. They seem to offer adequate protection via stitching, armor, and material. Note, I gave the jeans four starts because I've only used them three times or so.
Nearly everything that I've purchased from RevZilla works as described and is delivered in a timely manner. In short, I trust RevZilla.
Price and description.
Good experiences so far using the service.
Description was clear and concise. We'll see what shows up at the house though.
Cause that's what you do when you ride a moto. You get sucked into the spinning vortex that is the revzilla funnel. The end.
Clear and concise descriptions. We'll see what arrives at the house though.
It's RevZilla... can't be avoided.
Fast shipping & decent quality product. However, I am pretty sure that I received an item which was previously returned from another customer. Plastic shell packaging appears to have been opened and taped closed. The shrink wrap on the product itself looks like it was removed and haphazardly reapplied. Even so, I think I will keep the product.
Previous experience.
Favorable customer reviews.
One of the products I purchased didn't work for my application, usually the website is very good telling you if a universal product will work at least with some modifications but not this time totally don't work
Very quick shipping and very reliable overall
Based on product description
Had the OEM parts I was looking for at a reasonable price. Ordering process was easy to do on-line, parts arrived in the timeframe stated, all parts were packaged well & damage free. Overall good experience. I have ordered from RevZilla before and will be doing again in the future.
Previous customer. Have had good experience in the past.
Received an air mesh jacket, size was as advertised. Very happy with the buy less the flattened section on the zipper not allowing me to pull close.
Kat from customer service had me hooked up in less than ten minutes. I shot her some photos and the ball was rolling. New one received in a few days. Outstanding.
Nothing bad to say at all. Tires showed up at my door within 3 days of me ordering them. Can't beat that. Hate companies that marked shipped but it never goes out for like 3 or so days after they mark it shipped. Fast clean service. I'll be back.
Great selection of quality products with real reviews. Prices were competitive with other sites. My only complaint was that standard shipping was a little slow, so ordering well in advance of when you need something is recommended.
Recommend by friend
Good price, good reviews, free shipping
I bought a pair of lovely riding gloves and measured my hands using their online tool and came up with my size and the gloves that showed up were definitely not my size (large but I guess my hands are XL? Who knew?)
And since they didn't fit I had to send them back and it cost me $10. Which I guess is fine but it seems like, of course, I didn't really read the fine print. All over their site it says "Free Shipping" but really what they mean is "Free Shipping One Way and if it doesn't fit then you are screwed."
Caveat Emptor for the next time
Great selection and great prices
It looked cool
Over all a good purchase of a windshield. It fit my motorcycle but I didn't like that it sat on head light and made vibration sound. I found my own piece of self adhesive to use as a buffer but it would have been nice for something to be included in order.
Shipping was fast.
I liked the style.
I sent a gift card to my son as a birthday present. Unfortunately, I did not see any way to include a note saying who sent it. Now I'm getting all your emails and sorry but I'm not interested. Seems there should be a better process for sending gifts.
Informative
My son likes your company.
A gift card was a present.
They have everything you need!
Great service and fast shipping!
As far as the Mounting hardware, the main bolts in particular or garbage they stripped before I even reached torque specifications. I had to go out and buy my own bolts. Problem solved.
Word of mouth, great reputation!
RevZilla has done an amazing job keeping the customer first and then the business. Their website is user-friendly and intuitive. You can find most things related to your motorcycle needs right here in one place. One major part of RevZilla that I love is their detailed video reviews of the products they sell. It's extremely helpful when making a decision.
I chose RevZilla for the price, quality, and fast shipping.
The products I chose were for me and my wife and to help us pick the right moto gear for our bikes.
Everything I've needed to add/change on my Yamaha R3, Revzilla has. I got great spool/frame sliders that work well. It's nice to be able to put in your year/make of bike and it gives you products that work for it.
I expected a more "stout built" shirt & pants. The build îs okay just thinner >n the high where areas. Also I'm sure that it's my overprotective gear that I wear yet...I'm finding it hard to close up a pair of 44".,.my old 38" fit the same?
That's an easy question man, I have been dealing with RevZilla a couple of decades now no matter what the time period says LOL I can't remember what email I freaking used. That said you guys are always quickly responsive to questions and always have deliveries in a timely manner and I live in Arizona so I really appreciate that!
Again another easy answer is that I have always worn Thorn gear and the fit and finish and feel of the material has always been the best. If I may say my old gear was made in USA the new gear is made in Vietnam. We'll leave it at that
Had 2X size
One minute I'm ordering my exhaust at Chick-Fil-A. The next thing you know I got it right away in the mail. Awesome place and to order parts from and even better how fast they deliver in perfect condition. I will for sure order more parts from them.
I’ve seen ads from them before online. Thought I would give you guys a try.
Only one they had for the bike that I have but already looking to get the exhaust you guys had.
Trusted place
Got this to clean up my tail end. Comes with no instructions but NRC has a YouTube with instructional videos. But honestly even with out that, if you have ever wrenched on your own bike it should be a snap. Took about 45 mins to do the swap. All bolts line up well came with extra zip ties for wire organizing which was nice. Works well and is bright and visible to other drivers.
I've been disappointed with my recent experience with RevZilla. The product sizing was misrepresented, which led to a return. Unlike many other retailers that offer free shipping and returns to maximize customer satisfaction, RevZilla has taken the opposite approach and now charges a shipping fee for returns. I had to pay a $10 fee just to return a t-shirt. This policy makes me reconsider ordering from RevZilla in the future.
Ordered at RevZilla in the past.
Ordered a helmet and some saddle bags for an upcoming trip I had. They both showed that they were in stock and the Bags shipped out within a few days and I had them, but the helmet did not ship and I didn't receive it in time for the trip. It didn't ship until two weeks after I had ordered it This company is not afraid to bill your credit card immediately even if they don't ship that kind of stuff pisses me off.
Lots of false promises, but no action
Product availability, and perceived reputation
Thank you for taking the time to leave a review. It looks like your order was placed on the 8/22, and the item had a 5-7 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/31, which is the 7th business day after your order got processed.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.