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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1724
  • Quality
    6177

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,744
Neutral
242
Negative
325
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91,946 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,170)

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user vb126
V
New York
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Great experience!
Order was easy to place, it arrived on time.

Date of experience: May 11, 2023

Thumbnail of user hakimahb
Massachusetts
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Beautiful helmet.The best purchase I've ever made.

Reason I chose this business:

It was outstandin,

Date of experience: May 12, 2023

Thumbnail of user cindyv261
California
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It came really fast with good packaging And the gloves fit great will be buying again

Date of experience: May 11, 2023

Thumbnail of user richarda2012
Maine
3 reviews
0 helpful votes
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June 17th, 2023
Verified purchase

Easy to find tire sizes I needed for my bike, and they arrived very quickly after ordering.

Reason I chose this business:

Long time customer

Date of experience: June 17, 2023

Thumbnail of user mjj58
California
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Awesome stuff and easy to get what more can you say.

Date of experience: March 24, 2023

Thumbnail of user williamd3342
Florida
1 review
1 helpful vote
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March 16th, 2023
Verified purchase

As always very good service! Stuff arrived on time.

Date of experience: March 16, 2023

Thumbnail of user owenm178
Oregon
2 reviews
0 helpful votes
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March 16th, 2023
Verified purchase

Very happy with my RevZilla experiences. I highly recommend.

Date of experience: March 16, 2023

Thumbnail of user nopen107
Maryland
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Package arrived a week late, product was still in good condition

Date of experience: May 17, 2023

Thumbnail of user juliea1200
New Jersey
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Good selection. Competitive price. Quick shipping. Very happy.

Reason I chose this business:

Great parts

Date of experience: May 16, 2023

Thumbnail of user patrickm2314
West Virginia
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Ordered tires on a Tuesday, they were at my house the next day. Exactly what I ordering.

Reason I chose this business:

My go to store for my bikes.

Date of experience: May 16, 2023

Thumbnail of user tarquinw
Virginia
2 reviews
0 helpful votes
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May 15th, 2023
Verified purchase

Perfect shopping experience. Has my history and ride. Makes it easy to insure parts will fit

Reason I chose this business:

Used Revzilla for years.

Date of experience: May 15, 2023

Thumbnail of user johns13450
Pennsylvania
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

I have been using Revzilla for years. Always great service.

Reason I chose this business:

I Always use Revzilla

Date of experience: May 15, 2023

Thumbnail of user iano113
Pennsylvania
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Tires and tubes came in less than 24 hours, insane,

Reason I chose this business:

Price, trust, service, speed

Date of experience: May 15, 2023

Thumbnail of user jayk944
Virginia
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Great packaging. Too fast delivery. Good products.

Reason I chose this business:

Many stocks, no issues delivery.

Date of experience: May 15, 2023

Thumbnail of user andreio11
Canada
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Excellent experience order was delivered fast and on time

Date of experience: May 15, 2023

Thumbnail of user sunsaryk
California
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

I have purchased this product before and it works wonders. Great investment for my motorcycle!

Reason I chose this business:

I trust their reviews and their products are affordable.

Date of experience: May 14, 2023

Thumbnail of user nikom23
California
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

It good and easy had no problems what I want to find.

Reason I chose this business:

It’s easy and quick what I’m looking for.

Date of experience: June 15, 2023

Thumbnail of user justinr993
Arizona
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Great service. Item was in stock. Happy with purchase.

Reason I chose this business:

Item availability.

Date of experience: June 13, 2023

Thumbnail of user thomasr2181
Michigan
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Picked overnight shipping around 5 pm and received my order the next day.

Date of experience: May 15, 2023

Thumbnail of user franciscoc383
Colorado
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

It's always a pleasure buying from you guys.
I've never had an issue of any kind

Reason I chose this business:

Is there any other?

Date of experience: June 13, 2023

Thumbnail of user oscaro125
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Original products, faster delivery. I found a lot of stuff for my BMW.

Date of experience: May 19, 2023

Thumbnail of user sebastianu11
Florida
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Quick and easy, i would recommend this to everyone

Date of experience: May 20, 2023

Thumbnail of user carlost274
Massachusetts
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

This rain sock fits the m8 117 stock air filter perfectly.

Reason I chose this business:

Always fast and great!

Date of experience: May 20, 2023

Thumbnail of user jorgea475
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Everything was received as expected and quickly. I would recommend.

Date of experience: May 19, 2023

Thumbnail of user josea1550
Honduras
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Bought what we wanted and received it efficiently.

Date of experience: May 19, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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