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RevZilla has a rating of 4.7 stars from 9,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
91,946 reviews
Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Slight delay with initial response but very helpful, responsive and well packaged delivery
Excellent
Good reputation
Date of experience: June 8, 2023
Easy and fast! Got what I ordered with no problems.
They had what I wanted.
Date of experience: June 6, 2023
Best prices around! Free shipping! And Michelin rebate made it an unbeatable deal!
Date of experience: June 7, 2023
Riding pants arrived as advertised and on time. Thanks!
Previous experience and reputation
Date of experience: June 6, 2023
Great! Easy to use website, found what I needed and the product details were very good
Date of experience: June 8, 2023
Easy to find the jacket and good price. Shipping was super fast
Price and shipping policy
Date of experience: June 9, 2023
Excellent experience as always with Revzilla. No issues at all.
I've ordered many items from Revzilla and will continue to use them in the future, great website, quick delivery, easy returns. And Zilla cash!
Date of experience: June 9, 2023
Excellent service once again RevZilla! My shipment arrived promptly.
Always really good service
Date of experience: June 7, 2023
It took 4 days to process the order. Otherwise everything was fine
I asked for an update on the long processing time and never received a response.
Ease of determining correct part numbers.
Date of experience: June 7, 2023
Fast shipping. Good product. Ordered my tire and it was there within 2-3 days
I've bought from RevZilla multiple times and have always had great experiences
Date of experience: June 9, 2023
.. Great products and pricing ………….free shipping to Alaska..
Inventory and free shipping
Date of experience: June 8, 2023
Great selection and competitive pricing. Shipping was relatively fast.
Great selection, and good pricing
Date of experience: June 10, 2023
Got my tire within a week. Ready to hit the road (not literally).
Consistently low prices and good service.
Date of experience: June 11, 2023
Love the review videos and customer service. Enough surveys
Ended up with free shipping on return
Previous customer
Date of experience: June 11, 2023
Previous customer
Date of experience: June 1, 2023
No issues. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.
Front tire to match the rear I replaced at a dealer on the road.
Date of experience: September 14, 2024
Dismal confusion about the correct brake pad for my 2022 BMW R1250GSA. I ordered these previously from Revzilla. No issues. This time, you guys swear they won't fit my bike. The FA724 doesn't fit my bike...I know because I tried it and I'm sending them back. What a PITA. Please explain all this in an understandable way.
They popped up when I was searching for EBC FA630 pads...on Amazon.
Date of experience: September 5, 2024
Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.
Date of experience: September 3, 2024
The tires I like are often out of stock during the riding season. This year, I'm stocking up early. I buy from Revzilla because they don't say they have a tire if they don't have it. Updated inventory is important. Last year, I ordered tires from another vendor. They took my money and didn't send the tires. I called and they explained that their website is not "live" inventory. They refunded the money after I talked to someone. I'd waited a couple weeks before calling. What a waste of my time. I won't go there again.
Real inventory shown online.
Trail Attack 3 tires are great on my GSA. Stick like glue and have extra thickness to avoid off-road punctures. They're not serious dirt tires. I don't need that. I'll be riding some long rides this year and they seem to last well enough.
Date of experience: April 20, 2024
A bit of trouble with the link, but I re-entered the site and found my tire. All good now.
Email with a tire I was about to order.
Date of experience: September 28, 2023
EZ and I think I got the right tank pad. Reviews very helpful.
Tried another place selling just grips. $18 freight for an envelope? I hate that. Found these on Revzilla and I think they'll work at least as well.
Date of experience: July 31, 2023
Price, Delivery
Date of experience: June 21, 2023
Trying to order a clutch lever. You have no inventory. I had to buy and orange one...and it was the last one.
Nasty habit!
Date of experience: June 16, 2023
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Date of experience: September 17, 2024
Date of experience: June 18, 2024
Great uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Date of experience: October 18, 2024
Good stuff
Date of experience: April 3, 2024
Love revzilla, you guys have just about everything i want
Date of experience: May 29, 2023
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
