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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1724
  • Quality
    6177

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,744
Neutral
242
Negative
325
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91,946 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
See positive reviews
Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,170)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user ricardor485
Georgia
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Lo compré por la tabla de tamaños e incluso me tomé las medidas pero aún así me quedó ajustado en los hombros y no lo he usado en mi motocicleta pero creo que me va a molestar en las entrepierna. El producto se ve muy bien y espero que me funcione cuando lo usé en mi motocicleta en los días fríos.

Reason I chose this business:

It was a good price

Date of experience: December 3, 2023

Thumbnail of user gabrieli164
Uruguay
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Muy responsables y buena atención recomendable. Y estoy comprando de otro pais

Reason I chose this business:

Responsable y en forma

Quality

Date of experience: April 10, 2024

Thumbnail of user danw1562
Washington
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

.zzzzzzzz********************* ;)$ $5;()7(;((($74;

Reason I chose this business:

$15 Bonus Cash!

Quality

Date of experience: August 15, 2024

Easy to use
September 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: September 6, 2023

Thumbnail of user marciob10
Brazil
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Não é a primeira vez que eu compro na RevZilla. Sempre fui bem atendido, os pedidos sempre chegaram no prazo no hotel que eu fico hospedado nos EUA, e mesmo eu só falando português, sempre tentam me ajudar de alguma forma. Provavelmente continuarei comprando e recomendando a RevZilla.

Fiquei preocupado quando recebi um e-mail informando que meu produto iria atrasar, e talvez não chegasse a tempo antes de eu retornar ao Brasil, mas fui bem atendido e tive a informação que o produto, na verdade, iria chegar adiantado. (Acabou chegando no prazo inicial informado).

Reason I chose this business:

Porque desde a minha primeira compra, sempre deu tudo certo. E também pela capacidade de entrega rápida, e estoques variados.

Service

Date of experience: October 13, 2023

Thumbnail of user ef137
Texas
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Service
Quality

Date of experience: June 7, 2024

Thumbnail of user terryy274
Washington
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Good ggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh&hhhhhhhh

Reason I chose this business:

Price gggggggggggggggggggggggghhgggggggggggggggggggggghghgggggg

Reason I chose this product:

I needed it hhhhjhjjjjjjlllllllllllllllllllllllkjjjjhhvgfffffff

Quality

Date of experience: August 4, 2024

Thumbnail of user bradr788
Colorado
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

...

Service
Quality

Date of experience: April 15, 2024

Thumbnail of user coled93
Cole D.
Arizona
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great! Jsjdcjcj just jdjcj cjcndjdndndjdjdjdalskkdkdkcjcjcjcjfjcjcjcjddndnfnfjdjjf

Service
Quality

Date of experience: July 22, 2024

Thumbnail of user brettp299
Kentucky
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Bcdjdjrjrjrjjrjrjrjrjrjrjrjrjrjjrjrjrjrjrjrjrjrhrhrhrh

Quality

Date of experience: July 16, 2024

Thumbnail of user hectorg319
Puerto Rico
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Cuando seleccioné el producto decía envío en 24 horas y no fue a sí. Pero me comunico con ustedes y recibí una explicación.

Respondieron rápido y me dieron opciones para resolver mi problema

Reason I chose this business:

Me lo recomendó unos amigos

Service

Date of experience: October 13, 2023

Thumbnail of user alainq6
Canada
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Très bon service et la livraison ultra rapide! 👍🏽👍🏽

Reason I chose this business:

Only place where product is available!

Quality

Date of experience: February 26, 2024

Thumbnail of user frankp1561
Virginia
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Fine fine fine fine fine fine fine fine fine fine
Fine. Fine.

Quality

Date of experience: February 14, 2024

Thumbnail of user javiera246
Chile
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Excelente servicio, fue muy rápido y fácil hacer la compra.

Reason I chose this business:

Por el servicio.

Reason I chose this product:

Por el precio

Quality

Date of experience: February 13, 2024

Thumbnail of user vaidotasn
Texas
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Good fantastic……………………………………………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,………………………………………

Reason I chose this business:

Good fantastic……………………………,.,………………………………………………………….,.,.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Reason I chose this product:

Good…….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,……….,.,,,,,,,,,,……….,,,,,,,,,,,,,,,,,,,;;

Quality

Date of experience: February 14, 2024

Thumbnail of user jorgev302
New York
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Me encanto el servicio el producto fue el mismo que pedi llego a tiempo y rápido servicio y envio me encantó el producto excelente calidad

Reason I chose this business:

Muchas variedades y buen precios

Date of experience: November 26, 2023

Thumbnail of user joem3527
California
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Abcdefhffdhhjjivfyhvhhjjjjvhjtgcrr dr hi fghugggghhgh

Quality

Date of experience: June 23, 2024

Thumbnail of user maximeb54
Canada
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Toute a tres bien été du debut a la fin... Juste la doine qui a ouvert la boite au couteau mais rien n'a été abimer!

Parfait

Reason I chose this business:

Parce que cetait un des premier sites dans ma recherche de piéces

Service

Date of experience: May 25, 2023

Thumbnail of user paveln21
Washington
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Flawless ………………………………………………………………………. ………………………….::….:….:…………………….

Date of experience: December 30, 2023

Thumbnail of user glennf264
Texas
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase
• Updated review

Good yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Quality

Date of experience: June 10, 2024

Great site!
August 17th, 2023
Verified site experience
• Previous review

Date of experience: August 17, 2023

Thumbnail of user josephs4245
Arizona
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Dffdvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Date of experience: June 6, 2024

Thumbnail of user danielk1780
Canada
2 reviews
0 helpful votes
  • Send Message
November 5th, 2023
Verified purchase

J'ai reçu les pièces rapidement et avec exactitude,très satisfait,merci

Très bon ,service impeccable

Reason I chose this business:

Pour les prix et la qualite

Service

Date of experience: November 5, 2023

Thumbnail of user wal4
Maine
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

No no no no no no no nononononononononoonbnononoononononono

Service
Quality

Date of experience: June 5, 2024

Thumbnail of user ezekielf14
California
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Bdbxbbdhdit was good I liked it alotgdhdhdhduusuhdhdududhdhdhdbdbdbdjdjrjdjdjdjjejdjd

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user geoffreyw119
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase
• Updated review

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Reason I chose this business:

Availability and diversity of products you sell, great video reviews of products, quantity of user reviews for products.

Service

Date of experience: September 24, 2023

I arrive at your site as a long time user already logged...
September 19th, 2023
Verified site experience
• Previous review

I arrive at your site as a long time user already logged in to my browser and my screen is flashed with "15% discount if you sign up for text and emails!"

I sign up for text and emails and the promo code doesn't work. If you're only going to let new users use the promo code, then get this nonsense off of my screen. I know you're good for the 15%, so let me have it even if I've been using your site for years.

Reason I chose this business:

Availability and diversity of products you sell, great video reviews of products, quantity of user reviews for products.

Date of experience: September 14, 2023

Thumbnail of user leef633
Tennessee
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: June 3, 2024

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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