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RevZilla has a rating of 4.6 stars from 8,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,996 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Ordering, and receiving was comprehensive and quick. I am a bit of a curmudgeon, but very satisfied with this experience
Prior experience
The ProGrip 714 handlebar grips are my all time favorites. Have bought for my last 6 bikes. My SuperTenere needs a new rear tire, and the Tourance Next that I've been happy with seem to be discontinued, so opted for Anakee 4 instead. Will see if that is a good replacement. I like the look of the threads, as almost all of my riding on that bike is on street, and the description makes it sound like the mileage could be good
My last experience wasn't greatest but last order from Revzilla was spectacular and incredibly fast shipping. I can't say thanks enough. Thank you.
In stock items
Thats the only product for my bike on the market.
Hopefully really takes 2 days to get them because I'm a first responder and cant ride my bike since no plate holder.
Good reviews and variety options to choose from
Despite a minor hiccup in the order processing days, my order was fully delivered on time, to take my gear to my trip
Excellente assortement of possibilities
I couldnt purchase it direclty from the brand
Thank you so much for making the experience for looking for gear that would best fit me so easy. I appreciate you guys.
I choose revzilla because they were one of the top sites fir motorcycle gear, product information was actually way more detailed than other sites.
They were what best suited me.
I get pretty much all of my gear from Revzilla. They ship the items fast and I usually have them within two days of placing my orders.
Brand quality
Love Revzilla. Customer service is top notch. Shipping is fast and free. Can't beat it.
Every time that I need motorcycle stuff, I go to Revzilla. I don’t even look anywhere else.
Best online Powersports supplier in the business.
Ordered my helmet and received it fairly quickly! The Helmet was packaged well & I was impressed with the quality!
I heard about it from my friends who also have had great customer support!
The reviews. It was a little pricey but the discount code helped!
I paid for overnight shipping and granted it was Friday night so I had to wait all weekend so I paid for overnight shipping for no reason and it didn't show up until Tuesday not Monday
Because I needed new riding boots
Because it was faster than cycle gear
I used the figment guide to purchase bar risers. The risers suggested did not fit, and now I have to spend $10 to return. Bummer
Not bad, but returns cost $$.
Good prices with reliable brands.
Easy to purchase, great advice on the chat, easy return policy (I messed up the size), easy to get the right item as a fix
Because RevZilla supports riders and YouTube content creators
I'm going to do some track riding and got great advice on RevZilla
Because you have great content on You Tube. Zack, Spurg, and Ari are great.
As long as you support Zack and Ari I will do all my motorcycle shopping here
To show support for great YouTube content you create
Ordering and delivery was prompt. The windscreen arrived with 2 sizeable scratches. I installed it because I wanted to use it asap and it will end up scratched at some point anyway.
Easy to use website. Quick delivery. Great products.
Ordered ICON Airflight Demo helmet. Great sale price. Order was easy to place and delivered on time. Helmet is exactly as described. Helmet fits as described.
I am new to street bike riding and am building my gear as well as looking for upgrades etc. for my bike.
Great price for a full face helmet. Was looking for a full face to swap with my modular.
I was able to get everything I needed in one quick and easy location. Delivery time was short and everything came safe and sound.
Return customer
Needed standard oil and filter.
I needed a gasket to complete my timing chain replacement on my xr650l. My local shops could get the gasket "by friday" however while shopping revzilla, it was marked as "by Wednesday if ordered in the next 3 hours and 47 minutes" the price was comparable so I ordered it. I contacted customer service when I noticed the gasket had shipped via USPS, and was scheduled a day late, which would have been fine, however the gasket wasn't received until Tuesday the 16th. Over a week from the time I ordered it. I ended up canceling my plans for the weekend since the bike wasn't done.
Yes, the delay is partially on USPS, but it should have never gone USPS.
Was given a 10 dollar credit for the delay.
I have the RPM membership
It was supposed to make it 2 days earlier than my local shops could get it.
I ordered the Legend Suspension REVO-ARC Remote Reservoir Shocks For Harley Touring 2014-2024. Unfortunately they do not come with the proper brackets to mount the reservoirs. With the standard mounts the hydraulic lines would rest against the mufflers. I found this same complaint on several forums. Now I am forced to spend another $200 -$300 in order to mount them up high and away from the exhaust. These shocks are expensive enough and should come with the proper mounting brackets for the models listed.
Good quality parts and military discount.
Great reviews. I wanted a much better ride.
Product information is clear. Moving through the product is easy. Ordering is easy and my past experience with RevZilla has always been positive and helpful.
Because I trust Revzilla, what they have posted as accurate and if not, they stand behind their effort to correct the problem. There are real faces behind the RevZilla site!
Easy to surf through the products, information is clearly shown.
Reliable, safe, good people.
I am not one to usually leave a review but due to how this experience has gone I thought that I needed to. I had ordered two items off of Revzilla and they both came in good time. The one jacket fit great but the motorcycle pants were unfortunately too small. I started the online return process, but that's when things went down hill. I received my authorization document and read the steps for returns. I understand that the buyer is responsible for choosing the shipping company and brokerage fees, but here in Canada and not living in a big city centre I was limited to what shipping companies I could use. My package had come with FedEx so I decided to use them. I packaged up the item, printed the necessary documents, and drove to my closest city to drop it off at a FedEx site. When I got there the shipping company was unable to process it as they needed a tracking number and shipping label. They said that since it was a return the business should have sent one. When I showed them what I was given the worker stated that I needed to create my own shipped label then. I tried contacting customer services with Revzilla for help. However, all I was told was that Revzilla are not able to provide shipping labels for buyers outside of the US, and I was provided a shipping company to use that unfortunately doesn't exist near me. After this didn't work I went online to create my own label and was horrified to see that the amount to have the item shipped back was the same as my refund amount. I decided to keep the pants and try to sell them online to get some money back. Overall, was very poor experience with returns and I feel that Revzilla is not accommodating for Canadian buyers. I will most likely not be buying from Revzilla again.
Customer service responded in good time but did not help with the issue.
This was the only online business that had stock for what I was looking for.
Well, it was a simple order. Product was rated by others including RevZilla. I wanted the product, RevZilla had it.
So far I've had good luck with RevZilla
Recommendation from Cruiseman.
So far I've had good luck with Revzilla
I purchased an Arai face shield with the tinted visor that swings down over the main visor. It had been previously installed and included an installed Pinlock. It was packaged well and shipped timely. To me at least, it was as good as new.
They were helpful in getting the proper sized helmet. Also asking a question about a passenger backrest, the first person was lost so they got someone else to chat with me who was knowledgeable.
Many adds directing one to their site. They have very informative videos on their products and seem to have knowledgeable people to answer questions. I have purchased and Arai helmet from them and they were very helpful with sizing. I have a round oval head that is difficult to fit properly.
The had what I was looking for at a good price.
Excellent experience, the staff was very helpful and courteous.
Recommendation from Kevin at MCRider
The order was quick and easy. I received my order the next day!
Recommendation from MCRider.
My order arrived on time as promised. I would definitely reccomend and will likely order from them in the future.
Google search competitive prices and both items i wanted were available
I returned products recently due to fit issues. I wish that the Revilla website was a little more transparent in giving the status of a return (received, in process, refund submitted to credit card, complete) so that I don't have to worry whether or not my return made it (unfortunately, my spouse threw away the fed ex confirmations so I cannot track 2 of the 3 returns!)
Products not available locally
Already familiar with the quality of these products.
I've used Revzilla many times but this particular experience takes the cake. I ordered a pair of riding pants on a Wednesday and received them on a Friday and I didn't pay for expedited shipping or anything like that. I got those pants in 2 days...Incredible.
I've used Revzilla for years for everything from riding gear to tires and brake pads. They never disappoint. The selection has waned a bit over the years, and there are sometimes more affordable options, but nobody out there is as dependable and hassle free as this company.
I wanted a new pair of summer riding pants.
Had a return due to improper fit. Return was breeze. Was able to re-order different item seamlessly.
Easiest motorcycle shopping experience around. Usually has what I need when I need it. Shipping is super fast.
I try to shop Revzilla first. Great customer service and product selection is what brings me back!
Revzilla is the best place to shop because of a couple of important factors. 1) Product selection and availability, 2) Shipping speed, and no hassle returns.
Great products and product availability! Customer service is always stellar.
I chose to buy here because 1. I had a pair of Sedici boots that I needed to purchase, and 2. A KLIM jacket that I wanted was available on their site but was here, and it was $10 cheaper. Can’t be that. Its my go to motorcycle gear spot for a reason.
Good products, easy shopping experience, quick shipping!
Fast shipping and great prices. Love their fast shipping and communication all the way till item is received.
Previous experience.
Fit my bike.
Great selection at great prices. They have all the major brands in one place and unrivaled helpful video reviews
You guys have a great selection of parts and your delivery time is incredible. You guys are awesome!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. When orders are placed afterhours they are processed the next business day and shipping is business days. Weekends and holidays do not count.