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RevZilla has a rating of 4.7 stars from 9,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
93,507 reviews
Ordered two tires from RevZilla. Both tires arrived in good condition. I'm a little disappointed at the age of the tires. One was just over a year old and the other is close to two years old. Hopefully they were stored correctly to minimize degradation.
I ordered a jersey for my son a month before Christmas and a week before Christmas I received notice it couldn't be delivered. Really!? I need this, but now it's too late to get before Christmas. This is crap!
Placed order got it the next day, can't do better than that.
Love web site and reviews
Date of experience: September 4, 2023
Great service and really fast shipping. I received mg order quickly.
Date of experience: September 7, 2023
Revzilla is a one stop shop for me when it comes to motorcycle gear.
They are the best here in the states.
Date of experience: September 6, 2023
Revzilla is always fast delivery and takes things back if they don't fit
Previous use
Date of experience: September 6, 2023
Everything i needed and more
Hope it ships soon ;)
Date of experience: September 9, 2023
Great website. Very easy to navigate and refine searches
Great selection great product
Date of experience: September 8, 2023
I've been a good Revzilla customer and I've been satisfied with them until now. I purchased a Yuasa battery from them last spring (March of 2020). It was OK last riding season. I plug it into a Optimate 6 "smart" charger/maintainer whenever I'm not riding. I took the battery in for the winter (I live in northern Illinois) and kept it on the Optimate 6 all winter as I've always done in the past. I got the bike out to ready it for the new year and it started the bike the first time and I took a short ride. But the next time I went to start the bike, it would barely crank. I checked voltage with a Fluke meter and it was low. The Optimate 6 indicated that the battery was bad after running it though all it's tests and charging cycles. To confirm that, I tested it with a digital battery tester which said (after full charging) that the battery was bad and must be replaced. Voltage was 12.3 (should be 12.6 or higher) State of Charge was very low and State of Health was very low. I also tested it with a carbon pile tester which confirmed those tests. The battery is bad. It went bad in less than one year although I didn't know that until a couple weeks after the 1 year date from when I purchased the battery. I found that the battery was bad when getting the bike ready for the new year. Yuasa has a one year warranty on the battery but their policy is that all warranty claims must go though the retailer (Revzilla in this case) or their distributor. I contacted Revzilla and explained the problem though their customer service link on their website. Revzilla never bothered to respond to my issue. They didn't even acknowledge receiving it even though it said it was sent when I submitted it. This leaves me with a negative feeling about Revzilla and I will be very hesitant to deal with them in the future. This was the first time I contacted them about a warranty claim or other similar issue and they completely failed to even respond effectively leaving me holding the bag. Does anything think I will buy another battery from Revilla in the future? I'll be hesitant to order anything in fact. That's a shame because I though Revzilla was reputable.
Tip for consumers:
Don't depend on Revzilla honoring warranty on defective items. Also, don't depend on customer service to even bother responding to report of defective product.
Products used:
Jackets, helmets, other accessories but Revzilla didn't honor defective battery warranty or even bother to respond to two messages to customer service about the defective battery.
Date of experience: April 2, 2021
……………………….,,,,,,,,,,,….,….,,.,, xxx cxxchvgghhcccvbh
Date of experience: August 7, 2024
Tons of options and information to make the decision that is best for you.
Quick and easy
Date of experience: June 8, 2023
I feel compelled to write a review for this company after having such a horrific experience with another online MC retailer. I was surprised to see the bad reviews, although I know its the bad experiences that compel most people to write reviews (me included) and studies have demonstrated this to be true. However I think Revzilla deserves a shout out for outstanding customer service in response to MY MISTAKE, in addition to their consistently super fast shipping, great video reviews of their product, and more. So I accidently returned the right glove of the Medium and Large sized pairs of gloves I got by mistake, thinking I had sent the left/right pair of Large gloves. I meant to keep both the right and left (of course) from the Medium sized gloves after buying two sizes of the same gloves because I wasn't completely sure of my size in this brand. SO MONTHS LATER AND WELL PAST THEIR RETURN DATE RANGE I discovered the issue, I had put them away and got busy so I didn't have time to ride. Their inspection team at the warehouse missed it as well, so I guess they went back into circulation. I had been refunded the full amount for the "large" returned mismatched pair long ago. When I realized the mistake, I called them, told them how stupid, careless, and sorry I was and offered to send the Left Large glove back hoping they would have the mismatched pair and they could send the right medium glove. They had JUST sent them back to the manufacturer, after having recently discovered it. They allowed me to RETURN the mismatched gloves, PAID FOR SHIPPING, AND issued me a store credit for the full amount of the gloves to exchange for another pair, since these had gone on sale and were sold out. Revzilla must know they have a customer for LIFE!
Date of experience: May 6, 2021
Lo compré por la tabla de tamaños e incluso me tomé las medidas pero aún así me quedó ajustado en los hombros y no lo he usado en mi motocicleta pero creo que me va a molestar en las entrepierna. El producto se ve muy bien y espero que me funcione cuando lo usé en mi motocicleta en los días fríos.
It was a good price
Date of experience: December 3, 2023
Não é a primeira vez que eu compro na RevZilla. Sempre fui bem atendido, os pedidos sempre chegaram no prazo no hotel que eu fico hospedado nos EUA, e mesmo eu só falando português, sempre tentam me ajudar de alguma forma. Provavelmente continuarei comprando e recomendando a RevZilla.
Fiquei preocupado quando recebi um e-mail informando que meu produto iria atrasar, e talvez não chegasse a tempo antes de eu retornar ao Brasil, mas fui bem atendido e tive a informação que o produto, na verdade, iria chegar adiantado. (Acabou chegando no prazo inicial informado).
Porque desde a minha primeira compra, sempre deu tudo certo. E também pela capacidade de entrega rápida, e estoques variados.
Date of experience: October 13, 2023
Easy to navigate. Very informative product review from their videos. Fast delivery.
Date of experience: June 25, 2016
Cumplieron en todo, fecha de entrega y el producto enviado.
Precio, calidad y la fácil de la compra por ka plataforma
Por la calidad y marca
Date of experience: July 1, 2024
Producto excelente. Tal como lo esperaba. Lo enviaron al correo rápido. La demora esta en los intermediarios para enviarlo.
WEB, los ví y es muy completo en los productos
Revit es una super marca de calidad y elegancia
Date of experience: April 29, 2024
Cuando seleccioné el producto decía envío en 24 horas y no fue a sí. Pero me comunico con ustedes y recibí una explicación.
Respondieron rápido y me dieron opciones para resolver mi problema
Me lo recomendó unos amigos
Date of experience: October 13, 2023
El producto es de excelente calidad y el envío fue rápido muchas gracias
Date of experience: June 3, 2024
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
