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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1742
  • Quality
    6313

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91.1%
Positive
5,826
Neutral
240
Negative
328
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Instant Feedback

93,507 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Tires”

HB B.
12/27/24

Ordered two tires from RevZilla. Both tires arrived in good condition. I'm a little disappointed at the age of the tires. One was just over a year old and the other is close to two years old. Hopefully they were stored correctly to minimize degradation.

Date of experience: 12/17/24
See positive reviews
Top Critical Review

“Crap correspondence”

Andrea S.
12/31/24

I ordered a jersey for my son a month before Christmas and a week before Christmas I received notice it couldn't be delivered. Really!? I need this, but now it's too late to get before Christmas. This is crap!

Date of experience: 12/11/24
See critical reviews

Reviews (9,310)

Rating

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Other

Reviews that mention popular keywords

customer service (861) shopping experience (178) motorcycle gear (84) return policy (76) business day (60)
Thumbnail of user mikec2760
Massachusetts
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Good……………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: July 2, 2023

Thumbnail of user rodolfog74
Pennsylvania
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Excelente servicio y encantado de cómo llego mi producto

Date of experience: May 16, 2023

Thumbnail of user luisa881
California
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

*************************************
************************^^******^**^

Reason I chose this business:

Best products

Date of experience: June 10, 2023

Thumbnail of user dank1219
Pennsylvania
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

Jjxnxnnxnxjxnxnnxnxnxnjxnxjxnxnndnxndjdjjdjdjrjjdjd

Quality

Date of experience: September 17, 2024

Great selection of parts
June 28th, 2024
Verified site experience
• Previous review

Date of experience: June 18, 2024

Thumbnail of user thomasb4218
Illinois
3 reviews
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

No issues. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

Reason I chose this product:

Front tire to match the rear I replaced at a dealer on the road.

Quality

Date of experience: September 14, 2024

Dismal confusion about the correct brake pad for my...
September 15th, 2024
Verified site experience
• Previous review

Dismal confusion about the correct brake pad for my 2022 BMW R1250GSA. I ordered these previously from Revzilla. No issues. This time, you guys swear they won't fit my bike. The FA724 doesn't fit my bike...I know because I tried it and I'm sending them back. What a PITA. Please explain all this in an understandable way.

Reason I chose this business:

They popped up when I was searching for EBC FA630 pads...on Amazon.

Date of experience: September 5, 2024

Quick and Easy!
September 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

Date of experience: September 3, 2024

When Revzilla sez they have the tire I want, they have the tire.
April 30th, 2024
Verified purchase
• Previous review

The tires I like are often out of stock during the riding season. This year, I'm stocking up early. I buy from Revzilla because they don't say they have a tire if they don't have it. Updated inventory is important. Last year, I ordered tires from another vendor. They took my money and didn't send the tires. I called and they explained that their website is not "live" inventory. They refunded the money after I talked to someone. I'd waited a couple weeks before calling. What a waste of my time. I won't go there again.

Reason I chose this business:

Real inventory shown online.

Reason I chose this product:

Trail Attack 3 tires are great on my GSA. Stick like glue and have extra thickness to avoid off-road punctures. They're not serious dirt tires. I don't need that. I'll be riding some long rides this year and they seem to last well enough.

Quality

Date of experience: April 20, 2024

A bit of trouble with the link, but I re-entered the...
September 28th, 2023
Verified site experience
• Previous review

A bit of trouble with the link, but I re-entered the site and found my tire. All good now.

Reason I chose this business:

Email with a tire I was about to order.

Date of experience: September 28, 2023

EZ and I think I got the right tank pad
July 31st, 2023
Verified site experience
• Previous review

EZ and I think I got the right tank pad. Reviews very helpful.

Reason I chose this business:

Tried another place selling just grips. $18 freight for an envelope? I hate that. Found these on Revzilla and I think they'll work at least as well.

Date of experience: July 31, 2023

Flawless!
June 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price, Delivery

Date of experience: June 21, 2023

Trying to order a clutch lever
July 16th, 2023
Verified site experience
• Previous review

Trying to order a clutch lever. You have no inventory. I had to buy and orange one...and it was the last one.

Reason I chose this business:

Nasty habit!

Date of experience: June 16, 2023

Thumbnail of user bradr788
Colorado
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

...

Service
Quality

Date of experience: April 15, 2024

Thumbnail of user eliasc74
Mexico
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

..,...

Date of experience: June 4, 2023

Thumbnail of user alexanderr568
Minnesota
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Bustin' Bustin' Bustin' Bustin' Bustin' Bustin' Bustin'

Reason I chose this business:

Great prices, easy to use.

Date of experience: May 5, 2023

Thumbnail of user austine186
California
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

.. •

Date of experience: September 18, 2023

Thumbnail of user stevel2658
Utah
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Ddddsssddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Quality

Date of experience: July 24, 2024

Thumbnail of user craigs1583
Tennessee
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Great ghgggggghhhhhgggggggggggggreataaaaasssssssaawesome

Reason I chose this business:

They sponsor NHRA

Reason I chose this product:

What I needed at a good price

Quality

Date of experience: August 31, 2024

Thumbnail of user ef137
Texas
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Service
Quality

Date of experience: June 7, 2024

Thumbnail of user danw1562
Washington
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

.zzzzzzzz********************* ;)$ $5;()7(;((($74;

Reason I chose this business:

$15 Bonus Cash!

Quality

Date of experience: August 15, 2024

Easy to use
September 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: September 6, 2023

Thumbnail of user terryy274
Washington
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Good ggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh&hhhhhhhh

Reason I chose this business:

Price gggggggggggggggggggggggghhgggggggggggggggggggggghghgggggg

Reason I chose this product:

I needed it hhhhjhjjjjjjlllllllllllllllllllllllkjjjjhhvgfffffff

Quality

Date of experience: August 4, 2024

Thumbnail of user ereza7
Massachusetts
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Everything is straight forward. I liked the price match that was offer to items I found better prices somewhere else. Very friendly and resourceful customer service. You can feel 'customer first' mindset. Returns are easy although they cost 9.99.

Service
Quality

Date of experience: December 18, 2024

Thumbnail of user johns13707
New Jersey
1 review
0 helpful votes
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December 27th, 2024
Verified purchase
• Updated review

Been buying from revzilla for some time now prices are always reasonable and shipping is always packaged great with no problems I will continue to support revzilla thanks for all you guys do and have in stock

Reason I chose this business:

Love revzilla

Reason I chose this product:

Very happy with complete experience

Date of experience: December 17, 2024

Quick and easy
October 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past orders were always quick and easy

Date of experience: September 24, 2024

Just what I needed
July 23rd, 2024
Verified purchase
• Previous review

Always quick and easy thanks also like the Zilla money keep up the good service and quick shipping thanks again will continue to do business with you

Reason I chose this business:

Repeat customer

Quality

Date of experience: July 13, 2024

Quick and easy thanks
June 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been dealing for some time now

Date of experience: June 23, 2023

Thumbnail of user aarons2456
Texas
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Ordering was especially easy, was able to solve a split payment issue in record time by just using a chat feature and a customer service person assisted me with a solution, getting my order placed in altogether about five minutes, I'll be shopping for my other gear with them in the future, instant instant customer service goes a long way priceless at times

Service
Quality

Date of experience: December 18, 2024

Thumbnail of user keithd1637
Maryland
2 reviews
0 helpful votes
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December 25th, 2024
Verified purchase
• Updated review

I'v made several purchases from RevZilla and have been satisfied with the large variety of parts, gear and accessories. I've yet to return an item and plan to order more items in the very near future.

Reason I chose this business:

I was looking for a nice lightweight one piece base layer at a reasonable price. I knew RevZilla wouldn't let me down.

Reason I chose this product:

I was looking for a good quality base layer for winter riding.

Quality

Date of experience: December 15, 2024

Great selection
July 15th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quality products

Date of experience: July 5, 2024

Thumbnail of user ralphs1497
Florida
1 review
0 helpful votes
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December 20th, 2024

Ordered a simple pair of fingerless gloves. In the past, orders seemed to arrive in 2-3 days with rare exceptions. They seemed to pride themselves in getting product out quickly. I have made numerous high dollar purchases in the past with no significant issues.

Not any longer. Order placed 11/29 and I am still waiting on 12/10. Unacceptable. I will have to think about my options going forward.

Service
Shipping

Date of experience: December 10, 2024

Thumbnail of user rancem13
Ohio
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I ended up sending back my windscreen. I was expecting something different from what I saw on the website. But the Customer Service Reps were excellent with their response time, communication and recommendations. That certainly made my experience more enjoyable!

I ended up sending back my windscreen. I was expecting something different from what I saw on the website. But the Customer Service Reps were excellent with their response time, communication and recommendations. That certainly made my experience more enjoyable!

Reason I chose this business:

Past experience with RevZilla

Reason I chose this product:

Needed for my new motorcycle

Service
Quality

Date of experience: December 9, 2024

Thumbnail of user nataliaa143
Alabama
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I purchased some riding boots for my husband on here a couple of weeks ago, and they literally shipped out the next day. The boots are great quality and he absolutely loved them. If you're thinking about ordering something off of here. Just buy it! They keep you updated and have high quality products

Reason I chose this business:

Its the best and easiest way to purchase items for your rides.

Reason I chose this product:

My husband and I needed riding boots so I ordered him some for Christmas.

Quality

Date of experience: November 28, 2024

Thumbnail of user jby31
JB
Connecticut
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Only caveat - Paypal payment option removed my Zillacash balance from the checkout, might want to have a disclaimer on there that paypal cannot be used with gift card balances, if that is indeed the case.

Reason I chose this business:

Best place around for moto-gear, if I can't find it locally.

Service
Quality

Date of experience: January 3, 2025

Thumbnail of user marcr685
Hawaii
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

The helmet is great fits snug, satisfied with it but the visor I bought fogs up way too much spent $90+ on it. Not worth it at all. Would need to buy the pin lock for it but it's always out of stock so please restock on them..

Quality

Date of experience: December 11, 2024

Thumbnail of user shannonm1526
New Mexico
2 reviews
0 helpful votes
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December 23rd, 2024
Verified purchase

I bought an item from RevZilla on black Friday. It does not fit. The item came in a cycle gear bag with a RevZilla receipt and neither system.has any record of the transaction neither return sites take the order # supplied. Put in a help request yet to hear from anyone. Take your money elsewhere

No response

Reason I chose this business:

Black Friday sale

Reason I chose this product:

Klim are supposed to be excellent but they don't fit at all and are nowhere near to size

Service
Quality

Date of experience: December 1, 2024

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user johnm21019
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Not just this experience but literally every single one has been perfect. There's never been an issue and I have quite the purchase history here. Revzilla will always be my go-to for the best parts and prices!

Reason I chose this business:

Initially because it was close to where I used to live in NJ and got things very fast. Then after that I realized I don’t care if I live on the moon I’m still ordering from RevZilla. Also, this site is most user friendly.

Reason I chose this product:

Needed a cover for my bike because no longer have access to a garage.

Quality

Date of experience: December 4, 2024

Sitejabber for Business

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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