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RevZilla has a rating of 4.6 stars from 8,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,985 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Have purchased many riding boots for on and off road, these meet both expectations for each environment for duel sporting.
Known source, good service
Friend bought them and loved them, enough said for me...
I love these gloves for bicycling. I've had some trouble finding them in my size and this color. Good deal
Found what I needed at competitive price
Easy to navigate website. Great variety. Quick checkout. Overall this was an excellent purchase experience.
I love Revzilla. I can always find a good deal on the gear that I need whether it be riding gear or tires or parts for my bike. They always have quick delivery great customer service when I do need it, which is really rare and a huge selection. Plus the reviews online or fantastic if you wanna know more about your gear before you buy it.
I’ve used Zillow a lot over the years to buy various motorcycling paraphernalia. I use them because they have such great reviews and online products that help me find what I need for my bike and my ride.
It was the right size the right style the right price and Revzilla got it to me in two days.
I recently purchased the Belstaff Airflow Jacket from Revzilla and am pleased with both the fit and length. As someone who is 5'9" and 210 pounds, finding a jacket that fits well can be challenging, but this one exceeded my expectations. The jacket also provides excellent airflow and looks amazing, making it a perfect choice for both style and comfort. The delivery and ordering process was easy and fast.
Revzilla was one of the only places I can order this product in North America.
I chose the Belstaff Airflow Jacket majority for its style and its share of practicality.
I placed my online order knowing I would get a great price and fast shipping. I was not dissappointed.
Because of the company history.
Best value in my budget.
My hubs loves your products, and it is so easy to buy a gift cert. For his birthday, Father's Day, etc. here!
Birthday gift
Love how quickly your website helps me send a gift card to hubs (it's the only present he wants!)
He loves his Revzilla cards.
Quick shipping! Tires were not 2, 3, 4, 5 year old tires! Great price! Great communication! And great service!
Quick fast and easy! Just sent a couple of emails back and forth and , fixed!
Price and quallity!
Revzilla came through with a 25% off price match, making a sweet deal (on a pair of Icon boots) that much sweeter. My price match was even processed on a Sunday, amazing!
Weekend shopping after a sweet morning ride, relaxing in the A/C indoors, so nice!
I ordered one seat and didn't like the color on my bike and they sent me the right color and even gave me a free return label. Good customer service
Very helpful
Iv ordered in the past
Looks and description of the product
I purchased a windshield, the first box arrived and the windshield was cracked. The box it came in was obviously too small since each corner of the windshield pushed out on the sides of the box. Luckily it was no problem getting a replacement shipped out but I still had to go through the trouble of sending back the broken one. The next box arrived and it was just as bad as the first. Infact it was the exact same packaging as the first box and this time three of the corners were physically, pushing through the sides of the box. I was sure that windshield would be broken as-well but surprisingly it wasn't. For such an expensive piece of plastic I would expect a box that can comfortably fit the windshield and ample padding around it!
Response was prompt and straightforward only thing that could be better was I had to wait another 5 days to receive the replacement product even tho I requested next day or 2 day shipping which should be no problem since it was a mistake on your end.
Because I have had good results in the past and you had a good price on the product I wanted
Because i needed a windshield?
Good shipping
Great service quick delivery. Had an issue caused by myself but custo.er support ateppwd up with first class service to resolve the issue.
Helmet sizing borders false advertising. I ordered a 5xl helmet when in fact the shell I am told is 2 xl and the liner is 5xl. This makes no sense.
Not good. As stated above regarding helmet sizing.
Product size
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
I have purchased multiple times from Revzilla. They always ship fast and I haven't had an issue thus far. If I had one gripe it would be that they use FedEx as a shipping partner which I hate but other than that they are top-notch.
I choose RevZilla because their reputation in the motorcycle community is well deserved and their prices are fair.
I needed a weatherproof bag and they had the best option for a decent price.
Some of the products I was looking for are not carried or not in stock. Specifically, Ride-On Tire Sealant.
I have an account with RevZilla and I get Zillacash. Also, there is no guarantee my items will ship next business day on eBay.
RevZilla is my go to online shop for all of my motorcycle gear and parts. Fast shipping and great reviews and information.
Great website, reviews, and information for the items I’m looking for. When I have had to return an item it’s been hassle free.
Thought it looked like the appropriate size tank bag that I was looking for. It also had the tank lock mount that I wanted.
INTUITIVE Experience. I made a mistake requesting a return authorization. Customer service was very helpful, understanding and forgiving.
PREVIOUS GOOD EXPERIENCE
I purposefully drove from Chesapeake Va., to the RevZilla store in Pennsylvania as I wanted to observe with my own eyes that RevZilla Stores are equipped as shown on all of the ReviZilla U-Tube presentations.
I was impressed with the quantity of "Stuff" available within the store. I spent over 3 hours shopping at the store. I had the pleasure of working with "Lee" during that time and she was very experienced and knowledgeable. If she wasn't certain about a product she would consult with another employee to make certain that I was correctly informed.
I highly recommend, whenever possible, for customers to go to the store rather than just ordering on-line.
The only concern I had was not being able to place an order for an item that was shown as NOT available on the computer if it were not in the store. I had 4 items that were ordered via the internet and one was the Aria XD- 5 helmet. I wanted to look at the other colors available but was not able to see them in person. I ordered based upon seeing, in the store, the Aria XD- 4. I ordered the Black Frost Helmet but was really considering the multicolor helmet. It was shown on the internet as Not Available and therefore I could not order that color.
It looks like I would have been able to be placed on a list for the specific color but would have had to wait a bit longer to be told I could now order that helmet. I recommend that you change that process so that a customer can get the color that he/she wants.
The U-Tube comparison of products has always been professionally presented with numerous choices discussed. This was consistent and therefore I wanted to experience that process so I drove 5 hours (one way) to a store and spent 3+ hours in the store.
I was able to touch and be fitted for each item. As it turns out many of the jackets produced by well-known manufacturers would not have fit my long arms. If I hadn't driven to the store I would have ordered a jacket that would have fit me except for my arms.
Lee, the employee, was very helpful in fitting me with what I wanted. Without her I would have had to send back most of the items that I purchased.
Easy to use and find what I was looking for. My product was as described and arrived earlier than expected.
From looking at all of the content I've come to trust RevZilla.
Just the wait for shipping... 😁🤟 And got my shipped parts, now I need rings... Cycled, a nice spark, a new tire... And now inside guts...
OEM replacement
Just the wait for shipping... 😁🤟
Love this stuff, works great for detailing your engine and power coated / anodized parts such as brake levers, master cylinder, shocks, outside sheath of wire tubing, plastic. Do not use on your motorcycles painted exterior body plastic. Results provide a true show quality detail!
Easy ordering process
Because it works
Parts arrived as expected, installation was pretty straightforward, however no instructions with the torque information, but a quick Google search and phone call to Service Dept at Dealership to confirm
Had the parts
It was what I was looking for
It was really good thank you, i'm happy with my motorcycle jacket and i got a good deal on it, thank you revzilla!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.