• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5625

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,661
Neutral
234
Negative
325

Instant Feedback

85,970 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,616)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user blakeb329
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Every time I order with RevZilla my orders arrive fast and shipping is reasonable (if not free depending on how much I spend).

Reason I chose this business:

They are the SummitRacing for Motorcycles

Quality
I love RevZilla!
April 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great customer service and return policy.

Thumbnail of user mikew2848
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

Easy purchase but my slip on muffers that I purchased doesn't fit like the description said they would

Received no contact when calling during stated operating hours

Reason I chose this business:

Pricing and availability

Reason I chose this product:

Liked the look

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We do apologize. If you are having an issue please contact us at Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com

Pretty easy so far nice detailed descriptions
September 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Pricing and availability

Thumbnail of user maryl4615
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Bought Alpinestar open box gloves, turned out they had a split finger seam. Revzilla gave me another 15 dollars off when I reported it.

Very responsive and helpful with a $15 discount to keep the gloves and I fix the finger seam

Reason I chose this business:

Great reviews and nice selection of Women's apparel

Reason I chose this product:

Discounted as open box and good reviews on gloves

Service
Quality
Thumbnail of user mitcht69
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Easy to order, good price, free shipping, and fast delivery! Couldn't ask for more. Will shop Revzilla next time I need Harley parts.

Reason I chose this business:

Parts I needed were in stock

Reason I chose this product:

I needed it

Quality
Thumbnail of user tareks31
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I've bought all of my motorcycle gear from Revzilla, and everyone was made easy. Although I have not been lucky with affordable riding pants, the fit has been awful. I am a short guy at 5'4... but other wise all the other gear has been great!

Reason I chose this product:

Great reviews - loved the look

Quality
Thumbnail of user austinr399
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Ordered parts for a new bike after just bringing it home.

Parts arrived sooner than expecting meaning I could spend less time with a garage ornament and more time enjoying the ride.

Reason I chose this product:

Fit my bikes hardware perfectly

Quality
Thumbnail of user michaelt4390
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Great deal and super easy fit on a KX112 woods bike for my daughter - more lowdown/midrange power - excellent upgrade!

Reason I chose this business:

Price and prior fast delivery.

Reason I chose this product:

Price and exact fit.

Quality
Thanks
November 27th, 2023
Verified site experience
• Previous review

Thanks - easy experience!

Thumbnail of user thomasa1890
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

I don't have any gear shops around me with nearly as much options as Revzilla. My local shop carries a hand full of options but it never seems to be enough. Revzilla has everything under the sun including bike specific accessories

Quality
The place for gear
June 28th, 2024
Verified purchase
• Previous review

I don't have any gear shops around me with nearly as much options as Revzilla. My local shop carries a hand full of options but it never seems to be enough. Revzilla has everything under the sun including bike specific accessories

Reason I chose this business:

I’ve ordered here many times before and the reliability is unmatched.

Reason I chose this product:

The brands that Revzilla carries are very high quality. I trust the brands they sell.

Quality
Thumbnail of user gordonw286
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase
• Updated review

I do like purchasing from Revzilla - the staff knows a lot about the product, and there's a really decent selection from budget gear to high-end.

fabulous - I'm always blown away with how much the Revzilla people know about the product. And if they can't help, they know who can - for the rare part that isn't stocked.

Reason I chose this business:

Selection and support.

Reason I chose this product:

Looks, really.

Service
Quality
Smooth, except that I had to enter payment info twice
May 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Local CycleGear couldn't get my size.

Thumbnail of user jesseb990
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

Wrong part sent, had to pay shipping for return. So, I paid shipping twice to receive the wrong part. Unfortunate…

Rapid return but I was charged to ship the item back, after the wrong item was sent

Reason I chose this business:

Price & self

Reason I chose this product:

I was expecting an OEM replacement

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We are sorry you had an issue can you confirm we shipped the incorrect item or if the wrong item was ordered. I would be glad to look into the issue if our inventory is incorrect. We do not expect our customers to pay if it is our error. We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Easy, quick, inexpensive!
August 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price & selection

Thumbnail of user chazic
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

Every time I've ordered anything, it's always been fast delivery. I have no cons to this company at all so far.

Reason I chose this business:

I’ve bought from revzilla before and love the rewards, the easiness of the site, and fast shipping.

Reason I chose this product:

I wanted to start wearing my helmets, so i wanted a Communication system.

Quality
Always easy and love the revcash
September 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I always do unless they don’t have what i want

Thumbnail of user russellt263
2 reviews
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

The entire experience went well. Good product for less cost than my local dealer, and a free warranty not offered locally.

Reason I chose this business:

I have purchased from them in the past and it was a good experience.

Quality
Ease of finding what I needed
June 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have used before.

Thumbnail of user benjamins1041
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Shipped and arrived quick, just what i needed. These current gloves are smaller than most in the same size but they still fit.

Reason I chose this business:

Brother reccomended

Reason I chose this product:

Nuckle protection and the style

Quality
Thumbnail of user nickb1336
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

Shopping with RevZilla is great. The item I ordered has some stitching coming apart and I have not resolved the issue yet.

Have not heard back yet.

Reason I chose this product:

Alpinestars makes great sport bike gear, but the gloves I recently purchased have some stitching coming apart in the palm of one of the gloves. Not so sure about their products now.

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com so we can assist you and make this right.

Good selection
August 6th, 2024
Verified site experience
• Previous review
Thumbnail of user karlp251
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Every transaction I have had with RevZilla has been positive. From returns for sizing to customer service assistance with product details, RevZilla is on their game. It's obvious that these folks ride, so they speak from experience.

Return for sizing issues was a breeze.

Reason I chose this business:

Great product selection and customer service.

Reason I chose this product:

High quality products designed for serious riders.

Service
Quality
Great product selection, helpful customer service!
April 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user derekj233
1 review
0 helpful votes
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October 13th, 2024
Verified purchase
• Updated review

Outfitting a new T7 Tenere. Looking for good engine protection and exhaust system. GB racing products fit well and look good.

Reason I chose this business:

Had item in stock.

Reason I chose this product:

Value and good products.

Quality
Code wasn't accepted
September 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had item in stock.

Thumbnail of user gregr972
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Revzilla stands out as a professional and reliable platform for all motorcycle needs. Their extensive selection of equipment caters to a wide range of preferences and requirements, making it easy to find exactly what you need. My recent experience with them was excellent; the order process was seamless, and my items were shipped quickly. Whether you are looking for gear, parts, or accessories, Revzilla's efficient service and comprehensive inventory make it a top choice for riders.

Quality
Thumbnail of user kamrons7
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Ordered a new visor and new Dainese gloves. Both came in within 3 business days.
The Dainese gloves are by far my most comfortable and fit perfect.

Reason I chose this business:

Saw on instagram

Reason I chose this product:

Highly rated, color and brand.

Quality
Thumbnail of user andyg477
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The slip on exhaust fit and sounds good on my 450 foreman. Now we'll see if it lasts 20 years like the original

Quality
Thumbnail of user kellerr4
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

Ordered these comms so that I could go on a trip at the end of July, showed up in a couple days and worked perfectly. I'm always able to count on revzilla to get things shipped to me ASAP.

Reason I chose this business:

Quick shipping

Reason I chose this product:

Good reviews

Quality
Love the zillacash and the ability to check fit for...
April 6th, 2024
Verified site experience
• Previous review

Love the zillacash and the ability to check fit for specific bikes

Reason I chose this business:

I can get it mounted at the local cycle gear discounted

I'm glad there was a warning that I needed shorter...
February 28th, 2024
Verified site experience
• Previous review

I'm glad there was a warning that I needed shorter exhaust before I was able to purchase. This lets me know you're thinking about the consumer not just trying to sell me things. Very cool!

Reason I chose this business:

Quick shipping and parts availability

Thumbnail of user shelleyh374
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Ordered an Air Wave 4 jacket in medium since I couldn't find it in any local shops, especially in the lightest color way. Arrived, but turned out to be too large for me. Logged on to get an RMA and shipping label. Dropped it off at FedEx the same day it arrived. (I should've run out to see if I could still catch the driver!)

Always fun to shop on Revzilla, watch their videos, and scroll their selection. First time I had to return an order and it was easy!

Needed to exchange for a smaller size. They don't do exchanges - you have to return and rebuy. Bummer is that you can't apply any credits you used on the original order. For example, I had $15 RevZilla dollars and some RPM cash. I couldn't use those on my re-order until my return was processed.

Reason I chose this business:

Great selection and I had $15 RevZilla dollars to use!

Reason I chose this product:

Needed a better fitting summer jacket.

Service
Quality
Thumbnail of user nickm1608
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Fast shipping, fair price, and exactly what I needed. The pads were exactly as described and work great.

Reason I chose this business:

Long time customer. They always treat me well.

Quality
Thumbnail of user stevel2668
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

I ordered the tire and tube on a Thursday morning and they were delivered Saturday afternoon. I haven't installed yet.

Reason I chose this business:

3 easy payments

Quality
Easy and quick
June 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

USA friendly

Thumbnail of user jamesw7141
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I found the product at Revzilla with ease. Their shipping information and timeline was right on point

Reason I chose this business:

Reputation and they had the product

Reason I chose this product:

Reviews of the product

Quality
Thumbnail of user nathanielf97
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Easy Shopping experience and great price matching policy, will definitely consider for future purchases.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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