• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5624

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
234
Negative
326

Instant Feedback

85,901 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,615)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user jaydenb71
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Easy to find what you're looking for and quick to ship what more could you ask for

Reason I chose this business:

Because you guys are the best

Reason I chose this product:

I had a flat

Quality
Thumbnail of user joseg2060
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase
• Updated review

Immaculate, best place to buy moto gear, easy to use, all was perfect

Reason I chose this business:

Best place to buy moto stuff

Quality
Everything smooth!
January 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Prices and stock

Thumbnail of user robertw6446
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've ordered from Revzilla many times. Every time my order arrives promptly. Or, if there are stocking or delivery delays, I've been promptly notified with plenty of leeway to cancel. Once I got a shipment in error (ordered brown, received black), and it was resolved quickly without expense to me. Overall a solid service for everything from cans of lube to big-ticket jackets and other gear.

Reason I chose this business:

Best web service available in the US, and they own my local brick-n-mortar (Cyclegear). Seems they share the same inventory, so it's easy to tell if I'd be better off picking up in person or ordering online.

Reason I chose this product:

I rode in the previous gen 2 of this jacket for two years (in size M) before putting on some weight and outgrowing it. Bought gen 3 in size L and am enjoying it so far, most of the redesigns are intelligent and it fits much better. Will save the old jacket for passengers of smaller stature.

Quality
Thumbnail of user rohitb56
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

It was very easy and simple to order and the order came to my front door.

Reason I chose this business:

I had a gift card as a birthday present to use.

Reason I chose this product:

I needed new tires

Quality
Thumbnail of user jamesd5700
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Easy but a couple of glitches with the computer that took a little more time

Great services, but his computer had a couple of glitches that slowed the process

Reason I chose this business:

Had what I needed

Reason I chose this product:

Used in the past

Service
Quality
Computer slow
August 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Thumbnail of user manuell256
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Got the jacket I was dreaming about for months and the delivery was super fast.

Reason I chose this business:

You had the jacket I wanted which was difficult to find anywhere else.

Reason I chose this product:

The jacket is well finished, looks great and provides good protection on shoulders and elbows. I also use a vest underneath of it so I am set with it.

Quality
Thumbnail of user micheller3074
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Great product, great experience, fast delivery, definitely would recommend

Reason I chose this business:

Recommended by friend

Reason I chose this product:

Recommended by friend

Quality
Thumbnail of user harveyb233
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Fast delivery. Good quality. Good description of the product.

Quality
Thumbnail of user thomasr2645
1 review
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

I have bought two motorcycle helmets. Both have fitted perfectly.

Reason I chose this business:

Satisfactory service

Reason I chose this product:

Watched the videos on the different helmets and made my choice.

Quality
Good service
May 22nd, 2024
Verified purchase
• Previous review

Great service. Only problem is UPS broker charge bumped the price after customs duty by $75.

Reason I chose this business:

Recommended

Reason I chose this product:

Liked the reviews

Quality
Thumbnail of user steves4221
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy finding what I needed. Price was good and shipping was great.

Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Quality and price

Quality
Thumbnail of user randyp208
2 reviews
0 helpful votes
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September 28th, 2024
Verified purchase

The purchasing process went very well. Product was shipped quickly and was packaged very well.

Reason I chose this business:

Website was easy to navigate. RevZilla has a good reputation.

Reason I chose this product:

Researched showed that the product I purchased was of exceptional quality.

Quality
Thumbnail of user mariob346
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

I always get exactly what I order and it always arrives quickly.

Reason I chose this business:

Because I like Ari and Zack. Also because of the great products and customer service. But mostly because of Ari and Zack.

Reason I chose this product:

I needed them.

Quality
You guys rock!
August 15th, 2024
Verified site experience
• Previous review
Puig windscreen extender was not what I expected.
February 14th, 2024
Verified purchase
• Previous review

The Puig windscreen was not what I expected. The quality was no better than a cheap $16 one I had from Ebay a couple of years ago. This is no reflection on Revzilla. Shipping was fast and they made the return process super easy.

They made the return process super easy.

Reason I chose this business:

I know Revzilla has almost everything I need or want.

Reason I chose this product:

I thought the Puig screen would be much higher quality than the cheap Chinese stuff on eBay but I was wrong.

Service
Quality
Amazing!
November 27th, 2023
Verified site experience
• Previous review

Amazing! Had exactly what I needed and it was free with my Zilla bucks!

Thumbnail of user wh109
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

No nonsense and the part worked 😎😎😎😎😎😎👍🏻👍🏻👍🏻😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎

Reason I chose this business:

Part was in stock

Reason I chose this product:

Needed said part

Quality
Thumbnail of user richardx521
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I'm an RPM member because I like to try things on locally at cycle gear but also can hop online and save on whichever website that has what I want. My latest order got lost in the mail and I needed the stuff for a trip so I called customer service and explained and they quickly helped me purchase the same products again and get them shipped. Eventually the other items came so now I have back up's but the point is it was easy to reach customer service and they were easy to work with.

Reason I chose this business:

I like to use cycle gear locally as well as use my rpm membership for parts from here

Service
Quality
Thumbnail of user brianc4174
2 reviews
0 helpful votes
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June 22nd, 2024
Verified purchase

I really like the Rev'it brand. Top quality at a reasonable Price. I ordered this because I needed a hot weather jacket for the hot summers here in Georgia. This fits the bill, good protection with a lot of ventilation. I bought the lightest color, silver, to further reduce the heat from the sun beating down on it. The color looks great. The Large is more like a Medium. Fortunately, I've lost some weight recently and the Large just fits me with a 42" chest and 32" waist. The shoulders are a bit snug, but the jacket looks good on my 180 lb athletic build. I'm 57 and maybe bragging just a little;-) That said, I wouldn't want to put an ounce of weight on.

The zipper is a very European left hand, which is a tipoff that they're not using American sizing. Rev'it would do well to re-label the jackets coming to to the US if this is the case. Regardless, definitely size up!

Reason I chose this business:

To be honest, I usually order form Revzilla’s sister brand, CycleGear. There is a store near me, which makes returns easy and the gear and prices are almost identical. In this case Revzilla had the jacket I wanted and CycleGear did not. The parent company of both ought to just suck it up and merge the brands IMHO.

Reason I chose this product:

It fit the bill at a reasonable price. Good ventilation and good protection.

Quality
Thumbnail of user arthurc691
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Awesome as always.
Will use again will use again
Will shop again.

Was super fast and helpful

Reason I chose this business:

Easy and fast

Service
Quality
Thumbnail of user jasong2037
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

I've had nothing but great experiences with revzilla. Great customer service. Every item I need I was able to find and at a great deal.

Reason I chose this business:

Outstanding information and customer service.

Quality
Thumbnail of user michaelw7762
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Always have what I need. The price is fair and delivery is fast.

Reason I chose this business:

Great track record. Almost always have what I need

Quality
Thumbnail of user brianh3816
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Easy quick found what I needed. A good quality M2020 rated helmet so I can go drag racing.

Reason I chose this business:

Needed helmet

Quality
Thumbnail of user martinc1127
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Fast shipping, great prices. What else is there?
Always a good selection of in stock parts

Quality
Thumbnail of user johnsonm142
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great Experience, lots of deals in the web. True fit to size.

Quality
Thumbnail of user stephaniep2003
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I ordered a new tire for my moto and it arrived earlier than expected.

Reason I chose this business:

Great selection.

Reason I chose this product:

I have used that tire in the past and it works great!

Quality
Thumbnail of user alexf1087
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

All items as described and great customer service. Thank you!

Had to cancel a couple of items that were not going to arrive on time. Customer service representative took care of it very quickly and accurately.

Reason I chose this business:

Reputation for OEM parts

Service
Quality
Thumbnail of user timm2319
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Fast delivery. All components easily installed in 15 minutes. Good quality and looks great

Quality
Thumbnail of user scotti679
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Fit, color, size was just what i wanted. Revzilla for the win

Reason I chose this business:

Delt with them before

Reason I chose this product:

Because they had what i wanted

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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