• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5623

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
234
Negative
326

Instant Feedback

85,898 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,614)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user garyn844
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Online ordering made easy with Revzilla!
Returns are easier and more efficient.

Reason I chose this business:

Pricing and selection,return policy.

Quality
Thumbnail of user jamesp5900
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Ordered with two day shipping and order took more than a week to arrive. It was in stock.
Revzilla was kind enough to refund the shipment costs. That's great customer service

Rep was helpful and willing to ship another item with next day air if originally the item did not show up.

I would prefer to get shipping costs refunded

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We have reached out to you regarding your issue.

Thumbnail of user jerrodt10
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Shipping was extremely fast. It fits on my Kawasaki Eliminator perfectly.

Quality
Thumbnail of user alexf1087
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

All items as described and great customer service. Thank you!

Had to cancel a couple of items that were not going to arrive on time. Customer service representative took care of it very quickly and accurately.

Reason I chose this business:

Reputation for OEM parts

Service
Quality
Thumbnail of user kevink3040
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Received exactly what I ordered and it arrived in new condition.

Reason I chose this business:

Price and free shipping

Reason I chose this product:

Popular brand

Quality
Thumbnail of user fadid8
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Great.i enjoy shopping here. Good variety of options and avg pricing

Return

Reason I chose this business:

Easy to shop website. User friendly search and narrowing choices

Reason I chose this product:

Sport riding jacket under tech air vest

Service
Quality
Thumbnail of user pieterw14
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase
• Updated review

Product fit as described and easy to install. Shipping was on time.

Quality
Too easy!
July 3rd, 2023
Verified site experience
• Previous review

Too easy! My wife is thinking of blocking the site.

Reason I chose this business:

Making some changes to my Lowrider and needed it upright for changing transmission amd primary oil.

Fast shipping, products arrive on time and well packaged
June 11th, 2023
Verified site experience
• Previous review
Thumbnail of user robh1016
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Easy to order. Fast service. Good prices.
*******890-/:;()$&@".,?!'………………………….,……….,::;;

Reason I chose this business:

Happy with previous purchases

Reason I chose this product:

I needed it

Quality
Thumbnail of user canadianr
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase
• Updated review

Went to install my new stator, i can see some wear on it,! Would love to send a picture of it!

Reason I chose this business:

Reffered by a friend

Reason I chose this product:

Was burnt on my bike

Quality
Great site!
August 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Reffered by a friend

Thumbnail of user timothyd1101
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

Quick and painless is how I would describe my shopping experience!

Fast and friendly

Reason I chose this business:

Convenience

Reason I chose this product:

I choose this product because I bought this item before.

Service
Quality
Found my first helmet again great shopping!
September 8th, 2024
Verified site experience
• Previous review
Thumbnail of user mattp681
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

Have always had really good luck with Revzilla. Would recommend to anyone.

Reason I chose this business:

Price and options.

Reason I chose this product:

It’s what I wanted.

Quality
Super easy
September 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good parts and prices

Thumbnail of user carll636
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

For helmets and boots, these guys pretty much gotcha covered, good stuff, too

Dude said they don't stock those face shields, sorry, call Arai

Reason I chose this business:

An interminable web presence and happy past experience

Service
Quality
Thumbnail of user edc809
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Easy to find what you need. Competitive pricing. These are my nine more characters.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Fan of RedLine oil.

Quality
Thumbnail of user stephenk1737
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Revzilla made my helmet shopping experience a breeze! Ordered a new Shoei Neotech and received it within 2 days!

Reason I chose this business:

Great reviews to help with selection and peace of mind with their return policy if the helmet did not fit properly.

Reason I chose this product:

Comfort and features of the Neotech make riding much more enjoyable!

Quality
Thumbnail of user williamg1991
3 reviews
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase
• Updated review

The videos and information was extremely accurate and allowed me to maximize my decision correctly.

Quality
Great details always available, great prices too!
April 9th, 2024
Verified site experience
• Previous review
Nice and easy, great!
January 11th, 2024
Verified site experience
• Previous review
Easy, great reviews and content, with good rider feedback
January 8th, 2024
Verified site experience
• Previous review

Easy, great reviews and content, with good rider feedback - really nice.

Great info, good video help!
August 5th, 2023
Verified site experience
• Previous review
Very easy!
July 4th, 2023
Verified site experience
• Previous review
Thumbnail of user joannaw240
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

I use Revzilla as my go to with motorcycle gear. Always have what I'm looking for.

Reason I chose this business:

Prices are competitive. I always check revzilla first, and usually circle back.

Reason I chose this product:

Saw online.

Quality
Thumbnail of user anam1220
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

I order from here bc people leave pictures on reviews and their return services..

Reason I chose this business:

Its hard to find gear in the right size so it sucks to send it back. Their return policy is great.

Reason I chose this product:

Needed a new helmet and.wanted to make sure.i got the right thing.

Quality
Thumbnail of user lincolna32
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Fair price with the product quality that I expected. Quick turn around, no issues

Reason I chose this business:

Price, range of products, shipping ease & cost

Reason I chose this product:

Reasonable balance of quality vs. cost

Quality
Thumbnail of user joeyg176
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Shipping was super slow. Took 10 days to receive 4 bolts that were "in stock". Will choose Revzilla again only if it's a last resort. Nothing personal, they have a great selection, it's just that everything I order from them is super slow…

Quality
Thumbnail of user jasong2042
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

The motorcycle cover I purchased started ripping in less than 1 week.

Reason I chose this business:

Multiple ads online

Reason I chose this product:

They had a high rating.

Quality
Products are made of high quality material but don't fit perfectly.
August 9th, 2024
Verified purchase
• Previous review

Products came soon and were packaged well. The motorcycle cover I ordered was a bit too big. It would've been helpful if sizing was more specific. The description stated that a size "Medium" fits sport bikes but was big for mine.

Reason I chose this business:

I chose revzilla because of the zilla points you get after each purchase.

Reason I chose this product:

They are essentials for any motorcycle owner. I chose the brand of products because they were at the top of the list for best rated.

Quality
Thumbnail of user jeffk579
2 reviews
1 helpful vote
  • Send Message
June 13th, 2024
Verified purchase

I didn't like that the throttle lock worked best if you had bar buster hand guards. Didn't look right without them and I don't want them. But that was not a Revzilla problem. Revzilla was great. Gave money back just as promised with no hassle. Will buy from them again for sure.

Reason I chose this business:

Throttle lock

Service
Quality
Thumbnail of user pamc857
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

No problems. Super easy and convenient. Very happy with the whole process.

Reason I chose this business:

Friend of my recommended and I was very happy.

Reason I chose this product:

Friend has the same product and urged me to act fast bc of sale.

Quality
Thumbnail of user andrewl2301
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I ordered on line.
All my past experience when ordering over the phone has been great.

Reason I chose this business:

I have been using them for years

Reason I chose this product:

Used them in the past.

Quality
Thumbnail of user ryderl9
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

The shipping was fast. FMF exhaust works great and it looks great and Sounds awesome I'm very happy with it.

Reason I chose this business:

It has the cheapest prices

Reason I chose this product:

Because I wanted a new exhaust

Quality
Thumbnail of user craige352
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Fast shipping, great product. No complaints. Excellent!

Reason I chose this business:

Used them before

Reason I chose this product:

What I needed for my purpose

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?