• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5623

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
234
Negative
326

Instant Feedback

85,898 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,614)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user andrewl2301
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I ordered on line.
All my past experience when ordering over the phone has been great.

Reason I chose this business:

I have been using them for years

Reason I chose this product:

Used them in the past.

Quality
Thumbnail of user hannaj52
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Very efficient order and delivery. I would recommend RevZilla to any one.

Reason I chose this business:

I have been ordering from RevZilla for many years. They have it all

Reason I chose this product:

I have been buying the same brand over the years

Quality
Thumbnail of user philln8
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Good web site. Easy to order. Good descriptions and details.

Reason I chose this business:

Been here before and had good luck.

Reason I chose this product:

Needed and half helmet.

Quality
Thumbnail of user susany1038
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Easy purchase quick delivery. Shipping confirmation and tracking easy.

Reason I chose this business:

Price and selection. Always had a great experience Ordering with Revzilla and And any return issues look very simple. And quick response

Reason I chose this product:

Needed for gift

Quality
Thumbnail of user brettg262
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Always do well shopping at Revzilla. Prompt shipping and quality products

Quality
Thumbnail of user km1271
1 review
0 helpful votes
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September 17th, 2024
Verified purchase
• Updated review

This is so much more comfortable than my other jackets! It's a great summer jacket.

Reason I chose this business:

I've used it before

Reason I chose this product:

Looking for summer jacket

Quality
Great selection
February 14th, 2024
Verified purchase
• Previous review

This is my go to motorcycle gear store. I love the breadth of options and review videos.

Reason I chose this product:

Light weight and appearance

Quality
Thumbnail of user bigbent2
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Easy to use sure with plenty of information, and fast delivery.

Reason I chose this business:

Ads while searching

Reason I chose this product:

Best quality for price

Quality
Thumbnail of user eddym123
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I ordered a 15/50 sprocket and I received a 15/48 instead I guess I have to deal with it since I want to ride

She was very helpful

Reason I chose this business:

Best shopping place but didn’t do the best this time

Reason I chose this product:

I needed a new sprocket

Service
Quality
Thumbnail of user jeromeb294
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Excellent experience and quality. Would buy from again. Very helpful

Very helpful

Reason I chose this business:

Price and choices

Reason I chose this product:

Looks to do the job intended

Service
Quality
Thumbnail of user johnf6241
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Bought some boots that were too small, had them returned and bigger ones sent with no issues.

Service
Quality
Thumbnail of user larryj904
1 review
0 helpful votes
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September 17th, 2024
Verified purchase
• Updated review

Great experience and good pricing. Web site does crash sometimes tho.

Reason I chose this business:

Reliable and good pricing

Reason I chose this product:

Price point and quality

Quality
Good, except crashed once
September 6th, 2024
Verified site experience
• Previous review
Had trouble logging in, had to check out as guest
May 17th, 2024
Verified site experience
• Previous review

Had trouble logging in, had to check out as guest. Ok other than that

Thumbnail of user raym1006
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Purchased many parts from them, always fast shipping and correct parts. My go to for OEM parts.

Quality
Thumbnail of user stevenr2298
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Windshield extension, the screws for the bracket were larger than the holes, had to return it 😩

Returned it, was sent an email with a FedEx label for return

Reason I chose this business:

They had the part I wanted

Reason I chose this product:

Saw it in a review/test on YouTube

Service
Quality
Thumbnail of user roberts10856
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Paid on a Thursday for overnight shipping, didnt get the part until Wednesday evening the next week.
Twice now I didn't get overnight shipping

Reason I chose this business:

Supposedly had the part in stock and priced fairly.

Reason I chose this product:

It was a replacement part

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We are sorry you had this experience we will be contacting you to help get your issue resolved.

Thumbnail of user edwinw184
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Bought windscreen for my wife's Honda Rebel 500...delivered in good shape and on time.

Quality
Thumbnail of user alishav28
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I bought a couple Suzuki shirts for my boyfriend. Shopping, payment, and shipping all went well. He likes his shirts and I had a good experience. I would purchase from RevZilla again.

Reason I chose this business:

I chose RevZilla because it had what he was looking for based on his internet searching.

Reason I chose this product:

I chose the products because that's what he liked and wanted.

Quality
Thumbnail of user noahk263
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

The website is made for you to find what you need and give you the most informed decision about all things safety and confidence.

Reason I chose this business:

The YouTube channel gave me confidence that the employees stand behind the products they endorse.

Reason I chose this product:

I chose the helmet because it was tailored to work for me based on the information learned from revzilla. Very satisfied!

Quality
Thumbnail of user rubenc316
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Good price, good shipping times, offers/discounts and great assortment

Service
Quality
Simple, good offers and easy
April 19th, 2023
Verified site experience
• Previous review
Thumbnail of user robertn2432
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

Was easy to order! And arrived quickly. Online selection was simple.

Reason I chose this business:

Prices seemed the best

Quality
Thumbnail of user collinh96
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Fast shipping. Easy process, best place to buy with quick shipping

Quality
Thumbnail of user dans2812
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Shopping was easy and quick. Package came quickly and without any issues.

Reason I chose this business:

I was directed to Revzilla from the Youtube channel FortNine, Ryan recommended this mount in multiple videos, which are always top notch, so I decided to try his recommendation and I couldn't be happier.

Reason I chose this product:

At FortNine's recommendation. The XL phone mount works great, the suction to my gas tank is very tight and I have no worry it will fall off. The material seems very rugged and durable, like its not going to dry rot or fall apart any time soon so I feel the premium price is warranted. Very easy to install and use, would recommend to anyone. I also want to add that it is able to hold my Samsung S22 with a case and pop socket on it so I don't have to un-case my phone each time I get on the bike, very convenient.

Quality
Thumbnail of user alexv900
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy to find the product and were very quick to ship out the product

Quality
Thumbnail of user lif19
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Reliable, fast shipping, great selection of motorcycle gear. Been using them for years

Reason I chose this business:

Free shipping, wide selection

Quality
Thumbnail of user brittinayl
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I ordered through revzilla because we were on the west coast and figured shipping would be faster but then everything came from east coast and took forever when I could've just bought it at a local shop and got it in a timely fashion

Reason I chose this business:

Previous good experience

Reason I chose this product:

Needs items

Quality
Thumbnail of user logand286
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

I bought a tire hwy pegs and a tube tire and tube were dead on awesome but the hwy pegs broke as soon as I tightened them down

Reason I chose this business:

Heard good stuff

Reason I chose this product:

Research them I know what I wanted

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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