• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5623

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,673
Neutral
234
Negative
326

Instant Feedback

85,895 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,614)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user leticiab116
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Excellent! Easy to order. Received pretty fast. Not much else say

Reason I chose this business:

Website came up when I was looking!

Reason I chose this product:

Just because

Quality
Thumbnail of user steveb3652
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Excellent customer service! Jake online was very helpful!
Thank you!

Reason I chose this business:

Email notification of product back in stock

Quality
Thumbnail of user mitchm213
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Everything was great and easy. Mirror is exactly what I need for my boat.

Quality
Thumbnail of user jacobd644
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Good pricing, looks and feels great. Only issue I had was it getting delayed a day

Reason I chose this business:

Got my helmet from revzilla for a good price

Reason I chose this product:

Wanted a black tinted visor for my helmet

Quality
Thumbnail of user johnk7220
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I ordered this net that goes on the bottom of the lid of my pannier. It works like it should.

Quality
Thumbnail of user nortonr2
2 reviews
0 helpful votes
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June 17th, 2024
Verified purchase
• Updated review

Kept getting a pop-up for an additional 10% off today because it is Memorial Day sale. The promo code I received did not render a 10% discount. Disappointing to be teased with an additional holiday discount that is not valid.
The Fly rain suit arrived in a few days and the fit is perfect. Even without the additional 10% discount, the purchase was exactly what I was looking for.

Reason I chose this business:

Past value & service on previous purchases

Reason I chose this product:

Previous experience with Fly products that I have owned for quality and product longevity

Quality
Kept getting a pop-up for an additional 10% off today...
June 6th, 2024
Verified site experience
• Previous review

Kept getting a pop-up for an additional 10% off today because it is Memorial Day sale. The promo code I received did not render a 10% discount. Disappointing to be teased with an additional holiday discount that is not valid.

Reason I chose this business:

Past value & service on previous purchases

Rev ill makes it easy to do business with competitive...
February 6th, 2024
Verified site experience
• Previous review

Rev ill makes it easy to do business with competitive pricing and amazing inventory positions on so many items. Reveille is my go-to source for dirt & street gear.

Reason I chose this business:

Very easy to do business with

Easy peasy
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Competitive prices with good inventory

Quick and easy
August 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Product fits my requirements

Thumbnail of user evang234
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Best prices around, they're always wiling to price match and provide excellent customer service, whether its sizing, part number lookup, or sales.

Great judge of size and gave me confidence in size.

Reason I chose this business:

Best prices, good reputaiton, excellent

Reason I chose this product:

Rev'it is the best, I had a previous jacket and planned on getting more of their gear in the future. Sale helps too.

Service
Quality
The cycle gear tire policy was a bit confusing but...
April 11th, 2024
Verified site experience
• Previous review

The cycle gear tire policy was a bit confusing but I was able to chat online and solve it.

Reason I chose this business:

Best prices around and great customer support.

Thumbnail of user ronr1114
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Other than FedEx delivering my package two streets away, Revilla was great. FedEx doesn't even care my package was lost. All they can say is contact the seller. It wasn't the seller's fault my package was lost. I had to go find it. Thankfully FedEx took a photo of where they delivered it.

Your rep was great

Reason I chose this business:

Had the product I wanted

Reason I chose this product:

Reviews on the web

Service
Quality
Thumbnail of user pedron87
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

No complaints. Great experience, my item was delivered on time with no issues.

Reason I chose this business:

Good prices and never had an issue with them.

Reason I chose this product:

They were available and the shipping was faster.

Quality
Thumbnail of user clifforde47
1 review
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

Picking items & completing the order was easy (as usual) & deliver was fast.

Reason I chose this business:

Have shopped before & prices are usually better that other places.

Reason I chose this product:

Was what I had been looking for.

Quality
Always quick & simple shopping revzilla!
June 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had my helmet in stock & purchased last helmet here.

Thumbnail of user mnicag
1 review
0 helpful votes
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October 4th, 2024
Verified purchase
• Updated review

Thanks! Very good service! And very correct description of the products

Reason I chose this business:

Price & Service

Quality
Thanks!
August 8th, 2024
Verified purchase
• Previous review

Excellent Service, very easy to buy, good products and excellent quality

Reason I chose this business:

Cost and time

Reason I chose this product:

Price and quality

Quality
Excellent!
December 19th, 2023
Verified site experience
• Previous review
Thumbnail of user gregk808
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I would definitely buy from Revizilla again! Breathable material, adjustable waist (dual snaps on both sides of the waist band), full leg length zippers on each side. They fit true to their sizing chart at your natural waist. I had a good amount of overlap between my hem of my raincoat and the waist of the rain pants. I just rode all afternoon in on-again off-again rain and stayed dry. The full-length zippers are zipp-able from waist or cuff, make accessing pants pockets easy, and makes putting them on and removing them without removing your boots a cinch. Definitely a worthy purchase!

I ordered some Rev’It rain over pants pants. When they arrived the wrong pants were in the right stuff sack - looks like they were packed incorrectly by the manufacturer. When I called customer service, inventory was out of my size for a replacement. My customer service rep helped me find a replacement with comparable features (Rev’It Axis 2 H2O Pants) and shipped that same day. I got them in record time for the trip I’d initially ordered them for.

Reason I chose this product:

Breathable material, adjustable waist (dual snaps on both sides of the waist band), full leg length zippers on each side. They fit true to their sizing chart at your natural waist. I had a good amount of overlap between my hem of my raincoat and the waist of the rain pants. I just rode all afternoon in on-again off-again rain and stayed dry. The full-length zippers are zipp-able from waist or cuff, make accessing pants pockets easy, and makes putting them on and removing them without removing your boots a cinch. Definitely a worthy purchase!

Service
Quality
Thumbnail of user erich2759
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Easy Peasey. My purchase was by the numbers. No hiccups or delays. It was great.

Reason I chose this business:

I've used RevZilla in the past.

Quality
Thumbnail of user kenk682
2 reviews
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

Very easy site to use. Item was as described. Reviews helped with sizing.

Quality
Quick and easy
December 15th, 2023
Verified site experience
• Previous review
All good so far
August 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Fast shipping. Overall good site for anything motorcycle oriented.

Always a good experience at Rvzilla
July 31st, 2023
Verified site experience
• Previous review
Thumbnail of user brucec1763
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Excellent advice/service/products and price. Reliable recommendations. Prompt delivery.

Quality
Thumbnail of user andrewr2248
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Delivered quickly, perfect condition, and zero issues to report.

Reason I chose this business:

Past customer; very convenient, AND always excellent customer service

Reason I chose this product:

Great deal on an excellent helmet.

Quality
Thumbnail of user danm2017
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Great site for shopping, good pricing, knowledgeable answers to product questions by email

Reason I chose this business:

Great site for shopping, good pricing, allows for size exchange

Service
Quality
Best trials boots
April 3rd, 2024
Verified purchase
• Previous review

Great web site and pricing. Effective customer service that can answer questions about products

Help with sizing and return

Reason I chose this business:

Great customer service and web site

Reason I chose this product:

Forma trials boots fit like garne but are stiffer so feel more protective. I also find them to be more durable

Service
Quality
Great web site
March 29th, 2024
Verified site experience
• Previous review
Thumbnail of user jeffb3108
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Lots of choices. Definitely will get my jacket and everything here.

Reason I chose this business:

Been llshopping and look8ng for a LONG time and finally got a bike so needed to grab a helmet and some riding gear.

Quality
Thumbnail of user drummondp
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Good 😊 came in a well
Package box and not damaged skid plate was what i wanted

Quality
Thumbnail of user jamese2496
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Had what I needed in stock. Fedex has a hard time delivering to the correct address

Reason I chose this business:

Always there, stock everything

Quality
Thumbnail of user jeremye370
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Excellent overall shopping experience. Would do it again!

Reason I chose this business:

You have the stuff I want

Quality
Amazing shopping experience
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You got the things

Great shopping experience
July 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You got the stuff i want. Its not hard

Great stuff
June 27th, 2024
Verified purchase
• Previous review

Great shopping experience. My go to place for stuff. Keep it up

Reason I chose this business:

Inventory and selection of the best brands in motorcycling, awesome return policy, and of course i do it for the homies

Quality
Reviewed before ride
May 18th, 2024
Verified purchase
• Previous review

Seem good. Ordered a little smaller cause hand size would give me a glove that's too long. Confident they will break in fine.

Reason I chose this business:

You’re him.

Quality
Easy peasy ordering system
January 22nd, 2024
Verified site experience
• Previous review
Enjoying how easy it is to sort through the products
January 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

You’re all himothy

Love this site
December 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Screamin deals homes

Simply the best
December 27th, 2023
Verified site experience
• Previous review
Thumbnail of user alyssab363
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

All around amazed and will continue to buy parts from this company! Thank you

Reason I chose this business:

I’m fast shipping and great prices

Reason I chose this product:

To build or fix my bike

Quality
Thumbnail of user craigm1416
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

A+ experience, will purchase from here again in the near future.

Quality
Thumbnail of user jeffreyc1760
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I love the videos RevZilla offers to help customers decide which product is best for them.

Reason I chose this business:

I've been very satisfied with past purchases on RevZilla!

Quality
Thumbnail of user wilsonc165
2 reviews
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Fast check out options good quality products amazing graphics i recommend it

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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