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RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,892 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Hassle free and arrived very promptly! I will use Revzilla again.
Availability of what I needed
Overall very happy with the order, did take a little long to come in
To match my dirt bike pants
To match my dirt bike pants
Good company to deal with. I will go to RevZilla again if I need something else
I always try to buy my helmets from them, as it is always a low risk proposition. The helmets delivered to my house, I can sit in my house and watch TV for a few hours while wearing it, and thus determine if it actually does fit my head properly. Those that don't, go right back to Revzilla no harm no foul. It's the only way I'll buy a helmet anymore.
For the service and variety in stock.
I like LS2 helmets. They are inexpensive and have a good safety rating while still being feature-rich.
Everything came, and was exactly what it was supposed to be.
Ordered item on 5/22 was supposed to ship in 24 hours. Didn't ship until 5/29, and wasn't received until 6/4. I think 9 business days (13 total days) including missing 2 weekends riding with my purchase is unacceptable. I will not be ordering here again any time soon, will use Amazon.
I had to keep chasing customer service to get any response. And the response was lame, just that they didn't know they didn't have the item in stock at warehouse and no one told them. Crap.
I had to keep chasing customer service to get any response. And the response was lame, just that they didn't know they didn't have the item in stock at warehouse and no one told them. Crap.
Trying to keep other retailers in business, but no more. I didn't expect 2 day delivery, but 13 is ridiculous.
Previous experience with manufacturer.
RevZilla has a huge selection that is easy to navigate through. I was able to quickly find what I wanted and the ordering process was very simple.
Past great experiences with RevZilla
Revzilla has a huge selection of products that are easy to find. The selection process, payment, and shipping is very easy.
Past great experience and I was able to get everything I wanted.
Thanks for quickly getting my order out the door so I can be back on the road running from cops haha
You’re the best
Very Quick and easy to engage in the selection and check out process
Convenience
Very satisfied. 30 min install and great sound. Highly recommend.
Would by again from Revzilla! Fast shipping and quality products
You had what I needed and the purchasing process was easy. Thanks.
Good experience but need to give a confirmation once product is delivered
My order was processed and shipped in a timely manner and everything I ordered was correct!
I knew it was a reputable company through friends and family!
On a reference from a friend
I think they help you narrow your choices down pretty well and give you good options.
Cause they had a good options and a good variety of stuff.
Ordered on a Friday. Chose overnight shipping. Showed up the next Thursday. So much for overnight.
They had the "quickest shipping"
Needed correct hardware for a set of saddle bags.
Great experience. Shipping was fast and shopping was easy.
So far so good I'll see what the date code on the tire is when I get it.
Its allegedly "in stock and ships next business day"
I ordered this helmet with an extra visor and pinlock,, delivery was set to an international mail box which deliver outside the US, and I have just received it today.
First of all size chart on revzilla is wrong, on the helmet it says large 58/59, While on revzilla it said large 59/60, so it fits a bit tight
Second, revzilla split the shipment into 2 shipments, but invoives were not split, which caused me major trouble in import fees in my country, where they made me pay fees for the order amount twice!
Third, the extra visor was not sealed, with no sticker on, it does not look new!
I thought revzilla.com is the most reliable and professional place to buy my helmet, I guess I was wrong
I liked the products and the reviews of the manufacturer were satisfying to me
Merchandise was received a week after original estimated delivery date. I had a customer who was very impatient and unhappy with me. I lost his future business.
Original manufacturer's product and rapid service.
Original manufacturer products
A few misunderstandings on my returns and refunds, but Revzilla cleared it all up. Thank you!
Very good service with knowledgeable agents.
Fast an easy. Great price and had the product for A motorcycle that has been discontinued.
I like the company and you had what I needed
Would purchase again next time I need gear. Great experience.
Good reviews
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
